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Sales Admin Specialist

SalesSalesFull TimeRemoteJuniorTeam 1,001-5,000Since 2015H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

15 days ago

Salary

0

Seniority

Junior

1 yr expEnglish

Job Description

Sales Admin Specialist

SupportNinja

• Ensure revenue enablement tools are correctly provisioned and supported (users, permissions, groups, licenses) in line with documented SOPs • Keep request intake organized with clear status and timely responses • Execute tasks associated with core tech stack • Execute routine hygiene and publish/maintenance tasks using documented SOPs • Monitor support channels (e.g., Slack support channels) and the Notion request form • Log each request in Notion • Maintain clear request status from intake through closure; provide timely updates • Escalate items outside SOPs or requiring approvals per the escalation guidelines • Submit and track vendor/IT tickets when needed; maintain a simple ticket log (status/ETA/impact) and document resolutions for repeat issues • Provision new users across core tools (Salesloft, Gong, Seismic, Leadbeam, Sales Nav, and Sendoso) • Maintain roles/groups/permissions where allowed; keep team structure aligned (team swaps, vertical/segment changes) • Offboard users by removing access and deactivating profiles per SOP and within SLA • Maintain license inventory (assigned vs. available) and report license needs to the Rev Enablement owner • Run monthly usage audits in core tools and share findings with stakeholders • Assign new hire learning paths/training where defined • Send reminders for incomplete lessons • Maintain content hygiene as assigned (naming conventions, tags, archiving/retiring per direction) • Create Groups & Smart Groups • Assign phone numbers and SMS capabilities as needed; support international number requests • Upload approved content and maintain naming conventions • Audit low-performing or rarely used cadences and share a summary; deactivate/archive only when instructed • Add keyword trackers as assigned • Input pre-written Smart Tracker / scorecard prompt content • Post enablement updates to Slack using provided templates; schedule messages when requested

Job Requirements

  • At least 1-2 years of experience supporting revenue/sales enablement or sales operations tooling
  • Strong attention to detail and comfort with repeated operational workflows
  • Clear written communication and ability to triage/route requests appropriately
  • Ability to follow SOPs and document steps/results for repeatable work

Benefits

  • Competitive compensation
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • HMO on day 1
  • Paid time off, birthday leave
  • Bonus and incentive plans
  • Opportunities for skills training and personal and professional development
  • Employee Referral Program

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