Role Description The Facility Services Operations Supervisor leads and mentors a team of Account Managers supporting multiple clients, ensuring high-quality delivery of repair and maintenance services. The role is highly client-facing, focused on relationship management, operational excellence, and service growth across accounts. - Act as an escalation point for client concerns - Oversee service delivery and vendor performance - Support account growth opportunities - Represent the company in virtual client meetings - Collaborate closely with Sales, Accounting, Operations, and Executive Leadership Qualifications - Excellent English communication (written and verbal) - Experience in Facility Management, Repair & Maintenance, or similar service industry preferred - Background in Account Management, Client Success, or service delivery strongly preferred - Strong leadership and people management skills - Experience working with vendors, contractors, or service providers - Strong computer literacy (MS Office, service platforms, virtual tools) - Comfortable leading Microsoft Teams client meetings - Ability to manage multiple accounts in a fast-paced environment - Sales or upselling experience Requirements - Rotating on-call availability for after-hours support - May handle additional projects or accounts as assigned by leadership Benefits - HMO with 1 free dependent upon hire - Life Insurance - 20 PTO credits annually - VL and SL cash conversion - Annual Performance-Based Merit Increases and Employee Recognition - Great Company Culture - Career Growth and Learning - WFH, Night Shift

Role Description The Repair and Maintenance Supervisor leads and mentors a team of Account Managers supporting multiple clients, ensuring high-quality delivery of repair and maintenance services. The role is highly client-facing, focused on relationship management, operational excellence, and service growth across accounts. - Act as an escalation point for client concerns. - Oversee service delivery and vendor performance. - Support account growth opportunities. - Represent the company in virtual client meetings. - Collaborate closely with Sales, Accounting, Operations, and Executive Leadership to ensure strong service execution and financial performance. Qualifications - Excellent English communication (written and verbal). - Experience in Facility Management, Repair & Maintenance, or similar service industry preferred. - Background in Account Management, Client Success, or service delivery strongly preferred. - Strong leadership and people management skills. - Experience working with vendors, contractors, or service providers. - Strong computer literacy (MS Office, service platforms, virtual tools). - Comfortable leading Microsoft Teams client meetings. - Ability to manage multiple accounts in a fast-paced environment. - Sales or upselling experience. Requirements - Rotating on-call availability for after-hours support. - May handle additional projects or accounts as assigned by leadership. Benefits - HMO with 1 free dependent upon hire. - Life Insurance. - 20 PTO credits annually. - VL and SL cash conversion. - Annual Performance-Based Merit Increases and Employee Recognition. - Great Company Culture. - Career Growth and Learning. - WFH, Night Shift.

Title: Research Operations Coordinator (CAS) Location: Posting Location - William & Mary remote type Remote Type - Hybrid locations Posting Location - William & Mary time type Full time Job Description: Job Requisition: JR101732 Research Operations Coordinator (CAS) (Open) Job Posting Title: Research Operations Coordinator (CAS) Department: CC00064 WM001 | CAS | Dean of Arts & Sciences Office Job Family: Staff - Administrative & Office Support Worker Sub-Type: Regular (benefited) Job Requisition Primary Location: Boswell Hall Rm 305 Primary Job Posting Location: Posting Location - William & Mary Job Description Summary: The Research Lab Operations Coordinator provides centralized administrative, financial, and operational support to multiple faculty-led research labs within the College of Arts & Sciences. This role serves as a key liaison between Principal Investigators (PIs), the Office of Sponsored Programs (OSP), and other administrative units across the university. The position is responsible for coordinating financial management, supporting grant administration across the full lifecycle, and ensuring efficient day-to-day research operations. This role requires strong attention to detail, the ability to manage competing priorities, and a high level of collaboration across departments. Job Description: Required Qualifications - Bachelor’s degree or an equivalent combination of education and relevant experience. - Demonstrated experience in administrative, financial, or operational support roles. - Familiarity with grant management and sponsored programs processes. - Experience tracking budgets, processing transactions, or managing financial data with a high level of accuracy. - Proficiency in Microsoft Office Suite (Excel, Word, Outlook), including ability to manage and analyze data. - Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously. - Excellent written and verbal communication skills, with the ability to work effectively with faculty, staff, and administrative offices. - Ability to interpret and apply policies and procedures related to finance, procurement, and/or sponsored programs. - Strong attention to detail and commitment to accuracy and compliance. Preferred Qualifications - Experience working in higher education, research administration, or academic environments. - Experience working with sponsored programs, grants management, or compliance requirements. - Knowledge of pre-award and post-award grant administration processes. - Experience with financial systems, reporting tools, or enterprise systems (e.g., Workday, buyW&M, etc.). - Experience supporting multiple stakeholders or units in a shared services or centralized support model. - Experience coordinating international procurement or working with complex purchasing processes. - Familiarity with cost-share tracking, effort reporting, or payroll accounting adjustments. - Ability to develop financial reports, dashboards, or data summaries for decision-making. Conditions of Employment: - This is a non-exempt position, which may be eligible to receive overtime in accordance with the Fair Labor Standards Act. - All hourly employees are subject to the limitations of the Virginia Manpower Control Program and total hours worked may not exceed, on average, 29 hours per week, over the course of a twelve-month period beginning May 1 each year. For full consideration, submit your resume and cover letter by the priority review date of 6/8/2026. Compensation: Up to $48,000 commensurate with experience Duties 40% - Financial Management - Monitor and track research budgets across multiple labs and funding sources. - Prepare and distribute monthly financial dashboards and reports for PIs. - Process expenditures, including subscriptions, business meals, and travel reimbursements. - Ensure compliance with institutional, sponsor, and regulatory guidelines. - Track cost-share commitments and initiate payroll accounting adjustments. - Support financial closeout procedures for grants and projects. - Ensure proper stewardship and documentation of financial resources. - Manage and reconcile foundation (local) funds. 30% - Research Administration Support (Pre-Award & Post-Award) - Support budget review process for proposal preparation in coordination with PIs and OSP. - Support post-award activities in coordination with PIs and OSP. - Facilitate grant extensions and closeout procedures in coordination with OSP. - Serve as a liaison between PIs and the Office of Sponsored Programs. 20% - Operations & Logistics - Coordinate operational needs across multiple research labs. - Support international procurement processes and facilitate transactions. - Liaise with campus units such as Financial Accounting, Procurement, and OSP. - Maintain organized records of financial, grant, and operational documentation. - Identify and implement process improvements to increase efficiency across labs. 10% - Communications & Coordination - Serve as a central point of contact between PIs, CAS, and administrative offices. - Communicate financial updates and administrative guidance to PIs. - Coordinate information flows across multiple stakeholders and departments. - Support reporting and assessment efforts through data collection and organization. Additional Job Description: Job Profile: JP0091 - Administrative & Office Specialist III - Nonexempt - Salary - S06 Qualifications: Compensation Grade: S06 Position Restrictions: Continuing E&G funded position and not term-limited EEO is the Law. Applicants can learn more about William & Mary’s status as an equal opportunity employer by viewing the "Know Your Rights" poster published by the U.S. Equal Employment Opportunity Commission. https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal Background Check: William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check. Remote Work Disclaimer: Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.

Title: AD, Foundation Therapeutics Platform (FTP) Patient Access Operations Location: USA - MA - Virtual Job Description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Associate Director, Foundation Therapeutics Platform (FTP) Patient Access Operations will lead the operational design, implementation and management of end-to-end partner relationship process to maximize business partner performance and provide great service to all internal and external stakeholders. This role includes management of all current and future FTP program processes and external partners that provide services, including but not limited to Hub partners, copay partners, non-commercial pharmacy partners, and specialty pharmacies (SPs) contracted for services. This role will also liase with internal case management team to ensure optimal execution of program business rules. How you will contribute: - Serve as the FTP Patient Services Operations subject matter expert (SME) to internal partners and attend business meetings as necessary to educate stakeholders about Patient Services programs - Serve as the primary contact for all FTP service providers, both internal and external, to ensure strong relationships and vendor operations aligned with Takeda’s values. - Manage a group of vendors that provide services to Takeda U.S. Patient Services in support of our FTP patients, with full accountability for program operations, budget management, external partner relationships, and contracting. - Develop metrics to track and assess program performance - Coordinate with Data Aggregator partners, IT, Market Access and Commercial Operations teams to negotiate and implement data feeds from customers as defined in the specific agreements. Liaise with project leaders on specific projects to maintain and improve data quality. - Work with numerous cross-functional internal teams to facilitate and optimize patient access to therapy and customer service. - Create, manage and maintain the budgets to support the program - Create all purchase orders and approve invoices for service rendered by key partners Minimum Requirements/Qualifications: - Bachelor’s degree required, PharmD or advanced degree preferred - 8-10 years of pharmaceutical industry or relevant experience required - Experience in patient services, preferably in an operational role, is required - Experience in Specialty Pharmacy operations, Hub management services or pharmaceutical reimbursement are preferred - Must be results-oriented and able to perform in fast paced environments, exhibit leadership skills, and be able to influence without authority - Proven track record of building effective working relationships with internal and external business stakeholders - Skill with developing statements of work and key performance indicators - CRM and/or ERP experience, including requirements for external data feeds/integration and associated reporting - Strong communication and presentation skills required - Strong analytical, problem solving and strategic thinking skills required - Must be able to collaborate and work effectively with cross-functional teams - Flexible and adaptable in handling change and competing priorities - Ability to manage multiple projects and succeed in a dynamic, fast-paced environment More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world. This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy. Takeda Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MA - Virtual U.S. Base Salary Range: $154,400.00 - $242,550.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - MA - Virtual Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.