Role Description The SuccessFactors consultant will be responsible for managing SuccessFactors customers, including the following services: - Bug fixing - New features and modules implementation - System customization - System monitoring - Release management This job description outlines the key competencies and functions expected of a junior profile holding an ASD SuccessFactors position. Duties (including but not limited to): - Support clients in defining relevant business processes - Provide business consulting support to customers - Document and track customer product enhancement requests and discovered bugs - Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams - Regularly report progress and issues to clients on both a formal and informal basis - Identify any risks and propose solutions - Document business requirements and procedures - Analyze business requirements and develop effective configuration solutions Qualifications - Minimum 4 years of strong experience in the IT industry; experience in SAP HR or any equivalent is a plus - Certification in any of SuccessFactors modules – EC, Onboarding, People Analytics, PM/GM, LMS, RCM, Succession Planning, WFA (Good to have) - Knowledge in IAS/IPS and platform-related topics - Knowledge in any of SuccessFactors modules – EC, PM/GM, LMS, RCM, Succession Planning - Bachelor's degree in a related field from a four-year college or an equivalent university degree - Demonstrates high professional standards and is a team player - A high level of customer focus to support our vision of client satisfaction - Flexibility and patience in working in a dynamic/challenging environment - Excellent communication and presentation skills - Excellent analytical skills - Stakeholder management experience and expertise - Strong problem-solving/analytical skills breaking down issues into smaller components - A positive personality and excellent communication skills, both written and oral - Willingness to continue to learn - Proven ability to follow processes and identify process improvement opportunities - Energetic and friendly, upbeat telephone personality, positive “can-do” attitude - Ability to quickly learn new applications and technologies - Team player in an international environment - Experience working as part of a virtual team Requirements - Required: English - Spanish - Add on - German – Add on - French – Add on - Italian – Add on Benefits - Health coverage - Wellbeing programs - Paid leave (vacation, sick, parental) - Retirement plans - Learning opportunities - And more Company Description At Strada, our values guide everything we do: - Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. - Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. - Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. - Empower Each Other to Solve Problems – We tackle challenges head-on, ask tough questions, and collaborate to find the best solutions. - Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.