• Support NW Natural's cloud security initiatives and ongoing cybersecurity programs. • Focus on securing Azure environments and automating security processes. • Collaborate with IT&S department for consistent controls and reduce fragmentation. • Evaluate and secure access methods and review vulnerabilities. • Ensure secure design, deployment, and documentation for applications and services. • Extend automation capabilities for incident response activities. • Automate log collection and baseline security configuration using Ansible.

Role Description We are looking for an experienced (at least 10+ years of industry experience) Identity & Access Management (IAM) expert with strong hands-on expertise in SailPoint and CyberArk. - Proven experience in SailPoint IdentityIQ / IdentityNow implementation and support - Strong expertise in CyberArk Privileged Access Management (PAM) solutions - Hands-on experience with: - Identity lifecycle management (JML processes) - Role-based access control (RBAC) - Access certifications & governance - Privileged account onboarding and vaulting - Policy configuration and compliance reporting - Experience integrating IAM/PAM solutions with enterprise applications, AD, Azure AD, and cloud environments Qualifications - Good to Have: - Experience in ITAM (IT Asset Management) and/or ITSM (IT Service Management) platforms (e.g., ServiceNow) - Understanding of workflow integration between IAM and ITSM (access requests, ticketing, approvals) - Experience in regulated environments (GxP, SOX, HIPAA, etc. – if applicable) Requirements - Strong stakeholder communication skills - Experience working in large enterprise environments - Ability to drive IAM governance and automation initiatives

Role Description The Cloud Security function at Ro is dedicated to protecting the security and privacy of our patients by continually raising the security bar across our cloud environments. We achieve this by collaborating closely with engineers and leaders across Ro’s platform, data, and product teams, devising, implementing, and communicating a well-rounded approach to security. In this role, you’ll have direct influence on strategic initiatives, providing the engineering expertise necessary to make confident, scalable, secure, and privacy-respecting decisions—all while employing a hands-on builder mindset to “build it in.” This role is a senior-level individual contributor position, where you’ll serve as a hands-on technical expert, building internal products and infrastructure to protect Ro’s cloud security posture and meet compliance objectives. As a key member of the Product Security team, you will design and automate scalable architectures and tools. You will be the technical advocate for cloud security decisions, driving discussions and designs, and working closely with Ro’s infrastructure and engineering teams to make secure infrastructure solutions. You are an expert communicator and a kind, team player. What You'll Do - Maintain and Operate Secure Cloud Infrastructure: Lead the ongoing maintenance and operation of secure cloud infrastructures, focusing on AWS and cloud-native technologies. Ensure environments are resilient, compliant, and secure through multi-layered protection strategies. - Cloud Native Application Protection: Secure applications built for cloud environments by automating security assessments, monitoring runtime environments, and integrating security practices into the development lifecycle. Focus on containers, serverless architectures, and virtual machines, adapting to emerging threats. - Cloud Workload and Data Protection: Implement robust security controls for cloud workloads and data, including containers, virtual machines, and serverless architectures. Protect against threats while maintaining performance and scalability, using encryption, data loss prevention, and access controls. - Kubernetes and Cloud Security Hardening: Lead security hardening across all cloud security layers, with a focus on Kubernetes clusters and cloud-native environments. Secure container runtimes, implement stringent network policies, manage secrets securely, and ensure resilience against attacks at scale. - Collaborate on Secure Platform Solutions: Partner with infrastructure, product security, security engineering, and engineering teams to design and implement secure platform solutions. Provide expertise in developing Infrastructure as Code (IaC), CI/CD pipelines, and deployment processes, ensuring security is integrated throughout the development lifecycle. - Automation of Security Operations: Develop and deploy automation solutions to enhance security operations, reduce manual efforts, and ensure consistent security practices. Create reusable templates and modules for secure infrastructure to enable rapid, secure deployments. - Security Incident Response: Contribute to incident response efforts, including detection, analysis, containment, and recovery. Work with internal and external stakeholders to minimize the impact of incidents and prevent future occurrences. - Compliance, Risk Management, and Data Governance: Ensure cloud infrastructures comply with standards such as SOC 2, HIPAA, and HITRUST. Implement automated compliance checks, data governance practices, and reporting to maintain alignment with these frameworks and protect data integrity. - Technical Leadership and Mentorship: Act as a technical leader and mentor, promoting a security-first mindset. Guide best practices in cloud security and data protection, and integrate secure practices into the organization’s culture and processes. Qualifications - 7+ years of experience in cloud security engineering and architecture, with advanced expertise in AWS, Azure, or Google Cloud Platform. - Deep understanding of cloud security principles and best practices, with proven experience in implementing and managing cloud-native security tools at scale. - Extensive knowledge of fundamental security technologies, including firewalls, IDS/IPS, endpoint protection, IAM, encryption, and DLP. - Expertise with key tooling: Cloud Security Posture Management (CSPM), Cloud Native Application Protection Platforms (CNAPPs), Cloud Workload Protection Platforms (CWPPs) and Data Security Posture Management (DSPM). - Expertise in securing and hardening cloud workloads, including containers, serverless architectures, and virtual machines, with a track record of enhancing security posture. - Advanced experience with Infrastructure as Code (IaC) tools like Terraform, CloudFormation, and Pulumi, and expertise in integrating security into CI/CD pipelines. - High proficiency in programming or scripting languages for developing complex security automation solutions. - Comprehensive understanding of cloud and network security, with experience in securing cloud architecture across multiple environments. - Demonstrated ability to perform in-depth security reviews of SaaS product architecture and its supporting infrastructure, with a focus on driving improvements. - Familiarity with and ability to implement compliance standards HIPAA, HITRUST, CIS, NIST 800-53 and others with a low-touch approach. - Strong leadership and communication skills, with a proven track record of collaborating with cross-functional teams, including product teams and developers, to drive a security-first culture, effect change across the organization and further the cloud security roadmap. Benefits - Full medical, dental, and vision insurance + OneMedical membership. - Healthcare and Dependent Care FSA. - 401(k) with company match. - Flexible PTO. - Wellbeing + Learning & Growth reimbursements. - Paid parental leave + Fertility benefits. - Pet insurance. - Student loan refinancing. - Virtual resources for mindfulness, counseling, and fitness.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Overview: The Solution Consultant - Identity & Security partners with Sales to help customers address complex identity, access, and security challenges. This role reports to the Solution Consulting Manager within the Identity & Security team and serves as a trusted technical and business advisor, translating requirements into differentiated, outcome-driven solutions that reduce risk, improve governance, and enable secure business operations. The ideal candidate combines deep domain knowledge in identity and security with a consultative mindset and can communicate effectively with both technical practitioners and executive stakeholders. This is a fast-paced, growth-stage team that values ownership, initiative, and adaptability. SCs who thrive with autonomy and are energized by building something new will be well positioned to succeed. Key Responsibilities: Customer Engagement & Solution Design: Partner with Sales to lead discovery, solution design, and technical validation for Identity & Security use cases. Engage with customer security, identity, IT, and risk stakeholders to understand requirements, challenges, and success criteria. Design and position solutions that address identity governance, access control, risk reduction, and security automation. Demonstrations & Technical Leadership: Deliver compelling, value-based demonstrations tailored to customer security and identity priorities. Articulate how identity and security capabilities integrate into broader enterprise workflows and platforms. Serve as a technical authority during evaluations, proof-of-concepts, and competitive situations. Value & Outcome Positioning: Translate identity and security capabilities into business outcomes such as reduced risk, improved compliance, and operational efficiency. Support executive-level conversations by framing security and identity initiatives in terms of business impact and resilience. Partner with Sales to develop solution narratives that align to customer priorities and buying personas. Deal Support & Execution: Support complex sales cycles from early discovery through close, ensuring technical accuracy and customer alignment. Identify and mitigate technical or solution-related risks during the sales process. Collaborate with internal teams to ensure solutions are feasible, scalable, and aligned to product capabilities. Continuous Learning & Collaboration: Stay current on identity, security, and regulatory trends to inform customer conversations. Share field insights and best practices with peers and leadership. Partner with Product, Enablement, and Marketing teams to provide feedback from the field. Participate in a sales-driven, high-accountability culture centered on continuous skill development in a rapidly evolving security market. Qualifications Required Qualifications: 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales, or a related technical role Track record of strong performance in prior SC roles - expect to demonstrate consistent contribution to technical wins and deal outcomes. Genuinely curious and proactive in adopting AI and emerging sales support technologies to enhance customer engagements, solution design, and deal execution. Strong understanding of identity and security concepts, including identity governance, access management, and risk Ability to quickly learn new technologies, demonstrate their capabilities, and connect them to impactful customer business challenges. Experience supporting enterprise-level complex sales cycles Ability to communicate effectively with both technical and business stakeholders Strong presentation and storytelling skills - able to paint the art of the possible and align solutions to customer priorities. Willingness to travel as required (typically 25-50%) Preferred Qualifications: Experience with Identity & Access Management (IAM), Identity Governance & Administration (IGA), or Security Operations platforms Background in enterprise SaaS or platform-based solutions Familiarity with compliance and regulatory considerations impacting identity and security programs What Success Looks Like: Become productive quickly and add immediate value to active pursuits Deliver high-quality POCs and demos that advance pipeline and build customer confidence Build trusted-advisor relationships with Sales partners and customers through technical expertise Demonstrate strong technical credibility and consistent execution across opportunities Contribute to measurable improvement in win rates and deal quality FD21 For positions in this location, we offer a base pay of $134,250 - $177,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.