Associate Systems Analyst – MyChart, Digital Experience

Location

Virginia + 1 moreAll locations: Virginia | West Virginia

Posted

15 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expExperience acceptedEnglishCloud

Job Description

Associate Systems Analyst – MyChart, Digital Experience

WVU Medicine

• Supports the design, implementation, and maintenance of software systems to meet organizational needs. • Assists in system troubleshooting, providing end-user training, and performing basic project coordination. • Works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency. • Participates in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement. • Collaborates with business partners to understand needs, gather requirements, and ensure technical solutions align with business objectives. • Contributes to a supportive, respectful, and collaborative work culture. • Provides end-user support and training, delivering classroom, one-on-one, and/or remediation training to support effective use of systems.

Job Requirements

  • Bachelor’s degree in Computer Science, Information Technology or a related field OR two (2) years of relevant experience.
  • Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.
  • Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization.
  • Proficiency in systems administration and providing strategic insights and improvements to business operations.
  • Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations.
  • Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance.
  • Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role.
  • Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.

Benefits

  • Standard office environment.
  • This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.

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