• Design intuitive and consistent user experiences for digital products (web & mobile) • Maintain and expand existing design systems • Create wireframes, user flows, mockups and interactive prototypes—primarily in Figma • Actively develop and maintain the design system • Translate requirements from Product, Marketing and Tech into clear, user-centred design solutions • Conduct or support user research, usability tests and data-driven optimizations • Think holistically about design: from UX concepts to UI details and microinteractions • Work closely with product managers and developers and support implementation • Ensure designs are consistent, scalable and accessible

• Collaborate with product teams across The Times to identify smart opportunities to integrate A.I. into their products and features. • Imagine concepts for delivering new A.I.-powered experiences for NYT users. • Use quantitative data and qualitative research to inform design decisions. • Create clear prototypes of these concepts to validate desirability, feasibility, and usability. • Use prototypes to lead conversations and set direction with NAPP's leadership team. • Represent your work to leadership within the company. • Work with engineering teams in an Agile development environment. • Champion A.I. innovation and ethics.

• Champion our design principles in all of your work. • Explore broadly before converging. Diverge on layout, structure, and approach — then pick a direction and commit • Lead design on core platform initiatives from concept through craft • Translate dense technical workflows into experiences humans can actually understand • Partner with engineers to prototype real interactions — in code, not just clickable Figma • Build and extend our design system in production, using tools like Claude Code alongside engineering • Challenge the conventional answer when it isn't the right one. Quietly, with better work • Raise the bar for the whole team through what you ship

• Own end-to-end discovery and design for emergency response, communications, and incident management solutions. • Lead design discovery with customers, internal users, and stakeholders, synthesizing feedback, usability findings, and product data to identify high-impact experience opportunities. • Balance user needs, operational realities, accessibility, scalability, and technical feasibility. • Drive design decisions using customer insights, workflow understanding, usability testing, and product data. • Translate user needs and business goals into clear user flows, journey maps, prototypes, interaction patterns, and design specifications. • Build a deep understanding of urgent, high-stress, operational response environments and the users who rely on them. • Partner closely with Product Management and Engineering to deliver mission-critical capabilities and user-centered experiences. • Contribute to prioritization decisions by representing user impact, workflow complexity, accessibility, design quality, and system consistency. • Communicate design direction, tradeoffs, and progress clearly to stakeholders across Engineering, Product, Sales, Customer Success, and Operations. • Define and track experience success measures, using insights to guide iteration and continuous improvement. • Support cross-functional coordination for product releases and launches, ensuring successful implementation, rollout, and adoption across customer and internal teams.