Tiger Analytics logo
Tiger Analytics

AI & Analytics for today’s business challenges.

Director – Omnichannel & Commercial Pharma

DirectorDirectorFull TimeRemoteSeniorTeam 1,001-5,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

New Jersey

Posted

16 days ago

Salary

0

Seniority

Senior

Job Description

Director – Omnichannel & Commercial Pharma

Tiger Analytics

- Lead end-to-end delivery of data science and advanced analytics solutions in the commercial pharma domain. - Design and implement Next Best Action (NBA) models to optimize customer engagement and decision-making. - Develop and scale omnichannel analytics frameworks, integrating data from multiple touchpoints (CRM, digital, field, marketing). - Partner with business stakeholders (Sales, Marketing, Market Access) to translate business problems into analytical solutions. - Drive customer segmentation, targeting, personalization, and campaign optimization strategies. - Build predictive models (propensity, churn, response, uplift modeling) to enhance commercial performance. - Oversee data pipelines, model deployment, and monitoring in production environments. - Mentor and lead a team of data scientists and analysts. - Collaborate with data engineering teams to define data architecture, data quality standards, and governance frameworks for analytics use cases. - Ensure alignment with regulatory and compliance standards within pharma.

Job Requirements

  • 12–18+ years of experience in Data Science / Advanced Analytics, with strong exposure to commercial pharma.
  • Proven experience in building and deploying Next Best Action (NBA) or recommendation systems.
  • Strong understanding of omnichannel engagement, including CRM (e.g., Veeva), digital marketing, and field force data.
  • Hands-on expertise in Python / R / SQL, and ML frameworks (scikit-learn, TensorFlow, etc.).
  • Experience with cloud platforms (AWS, Azure, or GCP).
  • Strong knowledge of pharma datasets such as claims, prescriptions (Rx), EMR, and patient-level data.
  • Experience in customer analytics, segmentation, targeting, and campaign measurement.
  • Excellent stakeholder management and client-facing experience
  • Experience with GenAI / AI-driven personalization in pharma.
  • Prior consulting experience or working in a fast-paced client environment.

Benefits

  • Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.
  • Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.***

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