International technical and creative services provider to the global video games industry and beyond.
Senior Production Manager
Location
Spain
Posted
17 days ago
Salary
0
Seniority
Senior
Job Description
Senior Production Manager
Keywords Studios
• Partner with Portfolio Directors & Senior Production Manager peers & Globalize Client Engagement team to develop strategy & plans to increase/maintain profitability and operational footprint. • Have sole responsibility for managing a global client footprint & programme, proposing and driving actions to improve revenue and/or profitability. • Together with Portfolio Directors and Implementation team develop and implement long-term Localization & QA strategies aligned with the company's global goals. • Participate in high-level decision-making processes and provide insights on how Localization & QA can support business expansion and market penetration. • Deep understanding of performance metrics and how to move the needle, with demonstrated problem solving and analytical skills. • Managing strategic and more complex clients and budgets, including forecasting and financial planning for Localization & QA initiatives. • Making higher-level financial decisions to allocate resources effectively across multiple projects and regions. • Leading initiatives to continuously improve the quality and effectiveness of Localization & QA efforts. • Handling complex issues and crises that arise during Localization & QA projects, including major quality problems, vendor failures, and unexpected market changes. • Perform workflow design and onboarding for Localization & QA services and technology implementations. • Oversee production of Localization & QA projects to ensure that timelines are met. • Ensure a standard of consistency, accuracy, and excellence across all localized & QA deliverables. • Help team members navigate project ambiguities and problem solve. • Coach and mentor team members, drive a continuous growth mindset. • Plan, in cooperation with HR, growth paths for their team members and provides them with feedback and regular performance assessments. • Create and share production reports. • Cooperate with Client Engagement team to quote for key projects and efforts. • Cooperate with Finance and other support structures to share production data and forecasts. • Perform other special projects or duties when required. • Drive the adoption of new Localization & QA technologies and tools to enhance efficiency and quality. • Lead efforts to achieve Project Manager standardization across the different locations. • Right size the team according to the account and business requirements. • Ensure that all client documentation is fully up to date and easily accessible. • Attend QBR, MBR, any account meetings as needed.
Job Requirements
- Strong customer-centric focus
- Excellent team management and organizational skills
- Demonstrated solid experience of delivering standard work processes as well as tactical/operational expertise
- Development of business processes (recommendations, procedural documents), detailed project plans and status reporting mechanisms
- Proven ability to build strong relationships across all levels of the business, including senior leaders and executives
- Initiative and responsibility: willingness to act proactively by identifying opportunities and anticipating changes/knowing when to escalate correctly
- Excellent communication skills and ability to create good and strong relationships with different kinds of local and international stakeholders
- Has the ability to work under pressure and according to tight timelines
- Skills in data, metrics and managing performance delivery
- A high degree of cultural sensitivity demonstrated ability to work effectively with multi-cultural and business teams, preferably within a large global business
- 6- 8 years of previous experience gained in Audio, Text, LQA or FQA, preferably in a multinational context
- Bachelor’s degree or equivalent (e.g. in Business Administration, Translation, or related field)
- Strong knowledge of Microsoft Office & Google tools
Benefits
- This position is remote and open across Europe, Canada and United States, compensation will vary depending on the region you are applying from.
- Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.
- Note to Recruitment Agencies: Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.
- Privacy Notice: By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
- Role Information: EN
- Studio: Keywords Studios
- Location: Europe
- Area of Work: QA Testing Services, Localization
- Service: Globalize
- Employment Type: Full Time, Permanent
- Working Pattern: Remote
Related Guides
Related Categories
Related Job Pages
More Producer Jobs
Executive Creative Producer
Cirque du SoleilEstablished in 1984, Cirque du Soleil is known around the globe for its artistic performances. The company employs approximately 5,000 people, which includes mo
• En tant que stratège du courriel, vous serez responsable d'aider l'équipe CRM à créer des relations entre les fans et les marques du Groupe Cirque du Soleil, au bon moment et pour les bonnes raisons. • Vous serez appelé à participer à l'exécution des plans de communication pour les productions et les initiatives existantes, en particulier pour les spectacles résidents tels que ceux de Las Vegas. • Votre expérience en marketing relationnel, votre connaissance des données clients et de l'analyse numérique vous permettront de recommander de nouvelles stratégies et de nouveaux processus pour maximiser les avantages de la base de données et des campagnes email (principalement) et numériques. • Communiquer et agir à titre de représentant de l'équipe CRM pour toutes les équipes de vente/marketing (spectacles résidents et autres marques du Groupe Cirque du Soleil); • Comprendre leurs enjeux commerciaux. Assurer une communication continue avec le reste de l'équipe CRM et Marketing pour comprendre la vision, les objectifs et les contraintes numériques des différents groupes; • Aider à la poursuite du développement de la stratégie CRM globale; • Comprendre les objectifs marketing, les indicateurs clés de la base de données, les calendriers des campagnes ainsi que les contraintes opérationnelles de l'équipe et des partenaires; • Proposer un plan de campagne de marketing relationnel adapté avec une évaluation du retour sur investissement attendu; • Être créatif en proposant des solutions basées sur l'analyse des données disponibles, des opportunités commerciales et des cycles de vie des clients afin de produire un plan de segmentation de base de données optimal qui stimulera les ventes et la fidélisation tout en assurant à nos clients une expérience numérique à la hauteur de nos spectacles haute qualité; • Superviser l'exécution du plan de campagne de marketing relationnel (construire et déployer des campagnes d'e-mails dans l'outil Salesforce); • Coordonner avec les différentes équipes de contenu et les clients internes pour assurer un support de qualité optimale; • Produire des rapports de résultats, mesurer la performance et le retour sur investissement de nos différentes campagnes, y compris les tests, ainsi que réaliser des post-mortems de campagnes.
• Build recurring income • Create long-term financial freedom • Develop meaningful business relationships • Be part of a high-growth organization • Learn from experienced leaders and top producers • Build a career with uncapped earning potential
• Build recurring income • Create long-term financial freedom • Develop meaningful business relationships • Be part of a high-growth organization • Learn from experienced leaders and top producers
• Build recurring income • Create long-term financial freedom • Develop meaningful business relationships • Be part of a high-growth organization • Learn from experienced leaders and top producers • Build a career with uncapped earning potential
