• Prioritize and manage individual members along the Twin journey to reversal and self-care management • Deliver remote coaching via apps, video conferencing, and the Twin Health electronic system • Engage and activate members to set goals, manage their care, and stay motivated on their journey to self efficacy • Motivate, coach, and provide exceptional service and support to your members to achieve their health goals as designated by the Twin app • Conduct detailed daily monitoring and management of assigned members to ensure full compliance with the Twin program • Review member health data and reports daily to ensure accuracy, completeness and program adherence • Provide feedback to members on daily metrics including weight, continuous blood glucose monitoring, blood pressure, sleep, breathing, movement, adherence to dietary and supplements and satisfaction with the program • Strictly adhere to Standard Operating Procedures for member management and escalations • Collaborate closely with coaching team colleagues, providers, registered nurses and operations teams to drive a seamless experience for members • Work with a multidisciplinary team within Twin and the academic setting to resolve patient care issues and advance members toward chronic disease prevention and reversal. • Organize and maintain participant’s records in a secure compliant fashion • Additional duties as assigned

Role Description We are seeking a detail-oriented SIU Investigator to join our team. In this role, you will play a crucial role in ensuring the accuracy, compliance, and integrity of healthcare claims through comprehensive audits, analyses, and process improvements. The SIU Investigator (Analyst) primary responsibility is to detect, investigate, and produce change in aberrant behavior observed in our healthcare customer's claims and enrollment data. You will work both independently and with a team of clinical SMEs to analyze data, assess exposure, and manage investigative caseload from identification through to resolution including overpayment recovery, measuring behavior change and completing necessary reporting for FWA recoupments and savings. Qualifications - Bachelor's degree in Criminal Justice or a related field, OR at least 3 years of insurance claims investigation experience or professional investigation experience with law enforcement agencies. - Minimum of 2 years of experience in healthcare claims analysis, auditing, payment integrity, or a related field. - Knowledge of applicable fraud statutes and regulations, and of federal guidelines on recoupments and other anti-FWA activity. - Experience handling confidential information and following policies, rules, and regulations. - Experience with commercial, Medicare, or Medicaid claims is highly preferred. - Strong analytical and problem-solving skills, with attention to detail and accuracy. - Excellent communication skills, both written and verbal, for effective collaboration with internal teams and external providers. - Proficiency in Microsoft Office, particularly Excel, and familiarity with claims processing or audit software is a plus. Requirements - Identify and conduct investigations into known or suspected FWA with high autonomy. - Develop documentation to substantiate findings, including formal reports, graphs, audit logs, and other supporting documentation. - Perform root cause analysis to inform future algorithmic identification of similar claims or cases and associated savings (i.e., help move identified case types from "pay-and-chase" to preventive edits and pre-payment activity). - Participate in the development and presentation of FWA-related education for assigned Customers. - Perform coding reviews for flagged claims, to support Coding team (if applicable). Preferred Qualifications - Certifications: Certified Fraud Examiner (CFE), Accredited Healthcare Fraud Investigator (AHFI), Certified AML (Anti-Money Laundering) and Fraud Professional (CAFP), or similar desired. - Additional Certifications: Certified Professional Coder (CPC) or similar desired.

Title: Front Desk Receptionist - Part Time - Bilingual Spanish Location: San Antonio United States Job Description: Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. Job Description What would you do? – The Specifics - Ensures high quality customer service while following all safety protocols. - Ensures a smooth flow of customers through the store. - Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. - Processes and understands managed care plans while obtaining document information from the insurance company as needed. - Provides customers basic and accurate information. - Schedules and confirms appointments, follow-up visits and classes. - Files all patient records daily and pulls patient files for the next day's appointments. - Checks order status and notifies customers when orders are in or of any delays. - Keeps reception area tidy and presentable with all necessary materials. - Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. - Participates in regularly scheduled mandatory communication meetings. Qualifications Are you the right fit? – The Suitable Talent - Fluent in reading and speaking both English and Spanish. - Experience as a Receptionist, Front Office Representative or similar role preferred but not required. - 0-2 years related experience or training preferred. - Experience handling multiple phone lines preferred. - Strong customer service skills required - Strong organizational skills required Education: High School Diploma or equivalent. Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.  Our Benefits Include: - 401k retirement savings with company match and stock purchase plan - Paid sick time - Parental leave - Employee eyewear discount - College scholarship program Focus on Professional Growth and Career Fulfillment: - Training programs available - Access to educational courses - Emphasis on internal promotions and career advancement At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

Title: Spa Receptionist Location: Colorado Springs, CO United States Job Category: Administration Requisition Number: SPARE029907 - Part-Time - Rate: $17 USD per hour - On-site Job Description: The Country Club of Colorado, located in Colorado Springs, CO, is pleased to announce an excellent career opportunity for a part-time Spa Receptionist! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management. Education and Experience: - High School diploma or equivalent required. - 1-year experience in a spa or related hospitality field preferred. - 1-year retail experience preferred. Physical Requirements: - Flexible and long hours sometimes required. - Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: - Must be able to effectively communicate both verbally and written, with all levels of associates and guests in an attentive, friendly, courteous and service oriented manner. - Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests. - Must be able to multitask and prioritize departmental functions to meet deadlines. - Must be able to perform detail-oriented tasks without error, such as appointment bookings, confirmations and payments. - Attend all required meetings and trainings. - Maintain regular attendance in compliance with departmental standards, as required by scheduling, which will vary according to the needs of the operation. - Comply with departmental and property standards and regulations to encourage safe and efficient operations. - Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. - Must be able to show initiative including anticipating guest or operational needs. - Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. - Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. - Must be able to cross-train in other related areas. - Must be able to maintain confidentiality of information. - Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. - Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift. - Perform other duties as requested by management. Fundamental Requirements: - Must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates. - Greet and welcome all guests and members. - Check guests and members in and out. - Process transactions for all spa services, events, guest fees, membership fees, dues, etc. - Handle all administrative functions of the spa including using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions. - Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatment descriptions and protocols, related equipment and products). - Must be able to assist guests in the retail area. - Arrange for all spa appointments for a la carte services/activities and packages. - Must monitor appointments and ensure proper staffing to maintain sense of order and efficiency. - Assist guests and members with spa locker room access. - Ensure facility is prepared for proper opening and closing each day. - Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. - Provide Spa tours as necessary. About Troon Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.