• This is a foundational hire - you'll be the person who makes sure the revenue org is operating off clean, trusted numbers, that our GTM tech stack works as a system, and that the definitions of what we measure are consistent across sales, marketing, finance, and product. • Establish and enforce canonical definitions for ARR, MQL, activation, churn, and other core revenue metrics across GTM and finance • Serve as the internal arbiter when numbers don’t match - find the root cause and fix it at the source • Own the data dictionary and make sure documentation stays current as the business evolves • Own the GTM tech stack: Hubspot, Maxio, marketing automation, enrichment tools, and the connections between them • Manage vendor relationships and make build vs. buy decisions on tooling • Partner with our GTM engineers on technical execution - you set direction, they build • Manage the relationship with our external RevOps agency and oversee the handoff of the quote-to-cash build • Own pipeline reporting, conversion analysis, and revenue forecasting inputs for the executive team • Build and maintain dashboards that give the sales and marketing teams self-serve visibility into what’s working • Surface the data that drives decisions - not just the data that answers questions after the fact • Be the connective tissue between sales, marketing, CS, finance, and product on anything data or systems related • Partner with the product team to make sure product usage signals in Amplitude are surfaced to the revenue org in useful ways • Bring the same rigor to product-side metrics that you bring to GTM - activation, engagement, and expansion signals matter as much as pipeline.

• Own TCMD's full field ecosystem-building motion through direct interface with clinical accounts, payer systems, and integrated health networks • Drive field payer engagement function and clinical segment market development • Lead and hold accountable the field payer team establishing defined account plans, engagement KPIs, and structured air game for prioritized payer targets • Coordinate with Strategic Accounts on integrated health system and VA strategy that requires a coordinated approach across payer relations and strategic accounts • Establish and track KPIs for field payer performance and market development • Synthesize field intelligence into structured reports feeding payer strategy and competitive positioning • Manage TCMD field presence at major clinical conferences with defined objectives per event

• Develop multi-year facilities and engineering strategy aligned with corporate goals. • Establish standards for engineering performance, maintenance protocols, and capital planning. • Serve as senior advisor to the COO and Ownership regarding facilities performance, risks, and portfolio needs. • Oversee emergency preparedness infrastructure and ensure compliance with generator and environmental regulations. • Lead all facilities operations across the portfolio, ensuring building readiness, system integrity, and regulatory compliance. • Implement enterprise-wide CMMS standards (TELS or equivalent) for preventive maintenance, work orders, and asset lifecycle management. • Drive continuous improvement initiatives focused on safety, quality, efficiency, and reliability. • Conduct quarterly portfolio inspections and oversee corrective action planning. • Ensure optimal functioning of mechanical, electrical, plumbing, and environmental control systems. • Oversee critical systems including HVAC, emergency power, fire/life safety, elevators, access control,and water management. • Establish testing schedules, certification compliance, and system performance benchmarks. • Develop and oversee Ciel’s multi-year capital improvement plan. • Lead scoping, bidding, contracting, and execution of CapEx projects. • Ensure investments support long-term asset stability, regulatory compliance, and resident satisfaction. • Maintain transparent reporting and forecasting for Ownership and Executive Leadership. • Develop an enterprise vendor strategy, negotiate master service agreements, and manage contractor relationships. • Ensure procurement rigor, performance management, and alignment with Ciel quality standards. • Oversee RFPs, bid evaluations, and contract execution. • Ensure compliance with state licensing laws, building codes, life-safety codes, and AHJ directives. • Lead fire marshal visits, survey preparation, and follow-up remediation. • Maintain regulatory documentation, inspection logs, and life-safety binders. • Develop and manage annual budgets for repairs & maintenance, utilities, and capital expenditures. • Analyze financial performance, manage expenses, and support value engineering initiatives. • Review monthly financials, identify variances, and implement corrective actions. • Mentor and develop regional and community-level maintenance leaders. • Build a culture of accountability, hospitality, safety, and technical expertise. • Support recruitment, onboarding, and training of facilities staff.

• Drive transformational philanthropic investment to end factory farming worldwide. • Lead the strategy and performance of a major gifts program generating more than $6M annually. • Set strategy for cultivating, soliciting, and stewarding donors giving $10,000–$1,000,000+. • Manage and mentor a team of 3 Philanthropy Officers. • Partner with program staff to create donor engagement plans, impact reports, proposal materials, and stewardship pathways. • Manage a personal portfolio of high-value major donors and prospects. • Partner with the CEO and senior leadership on high-stakes donor meetings. • Build long-term relationships with high-net-worth individuals and institutional funders. • Partner with Development Operations and IT to optimize the use of THL’s CRM (EveryAction).