Role Description The Business Analyst (BA) supports the successful delivery of IT and technology-enabled business initiatives by serving as a bridge between business stakeholders and technical teams. Reporting to the Director, IT PMO, this role is responsible for eliciting, documenting, and validating business requirements, ensuring solutions align with organizational goals, regulatory requirements, and user needs, and helping develop test cases for UAT. The Business Analyst partners closely with Project Managers, IT teams, and functional leaders across clinical, operational, and corporate areas to translate business needs into clear, actionable requirements that enable predictable delivery and adoption in a regulated healthcare environment. Schedule: 8am-5pm CST Salary Range: $78,300- $97,000 commensurate with experience Location: Remote - Must be US based, and able to work with no restrictions in the US in a remote home office. Requirements Elicitation & Documentation - Elicit, analyze, and document business, functional, and non-functional requirements. - Create and maintain artifacts such as BRDs, functional specifications, process flows, use cases, and user stories. - Validate requirements with stakeholders and maintain traceability throughout the project lifecycle. Process Analysis & Improvement - Analyze current-state workflows and identify opportunities for improvement. - Define future-state processes aligned with system capabilities and regulatory needs. - Document impacts, dependencies, and transition considerations. Project & PMO Support - Partner with Project Managers to support planning, scope definition, and delivery. - Support intake, estimation, and prioritization activities. - Assist with testing, UAT coordination, and validation of outcomes. - Ensure alignment with PMO standards and governance. Stakeholder Engagement & Communication - Facilitate workshops and working sessions with cross-functional teams. - Act as a liaison between business and technical teams. - Communicate requirements and impacts clearly. Change Management & Adoption Support - Support change management by documenting workflow and role impacts. - Partner with business owners on training, communication, and readiness. Qualifications - Bachelor’s degree in Business Administration, Information Systems, Healthcare Administration, or related field (or equivalent experience). - 5+ years of experience as a Business Analyst supporting IT or enterprise initiatives. - Strong analytical, problem-solving, and documentation skills. - Experience in healthcare or other regulated environments. - Excellent written and verbal communication skills. Preferred Qualifications - Experience supporting clinical systems, EHR platforms, or healthcare technology implementations. - Familiarity with Agile, Waterfall, or hybrid delivery methodologies. - Experience working within a PMO or structured governance environment. - CBAP, CCBA, or similar Business Analyst certification. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield). - Dental insurance (Delta Dental). - Vision insurance (EyeMed). - Short-term and long-term disability insurance. - Company-paid life insurance. - 401(k) plan available two months after start date. - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation. - Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

• Support Program Managers in delivering great outcomes to our clients • Utilize Excel for analysis and presentation of information • Manage collection, input, and accuracy of data in numerous databases • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress • Coordinate multiple initiatives and work within due dates for completion • Track project costs when needed • Utilize industry best practices, techniques, and standards throughout entire project execution • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions • Stay up-to-date on the latest process and IT advancements to automate and modernize systems • Conduct meetings and presentations to share ideas and findings • Effectively communicate your insights and plans to cross-functional team members and client management when appropriate • Gather critical information from meetings with various stakeholders and produce useful reports • Work closely with clients, technicians, and managerial staff • Prioritize initiatives based on business needs and requirements • Manage competing resources and priorities

• support OCHIN's mission by leveraging deep technical expertise • resolve complex technical issues • optimize processes and implement innovative solutions • align technical strategies with business objectives • foster collaboration with non-technical stakeholders • develop, document, and deploy solution functionality • troubleshoot and diagnose complex technical issues • collaborate across departments to support project implementations

• Support OCHIN’s mission by leveraging technical expertise • Resolve complex technical issues and optimize processes • Collaborate across departments for project implementations • Document technical processes and knowledge sharing