Role Description As General Manager // In-Market Operations you will be responsible for the success of JUMO in-market operational activities and key stakeholder relationships. You will manage and grow the business in line with the JUMO Growth and New Markets (GNM) strategy by deploying the JUMO technology stack to connect entrepreneurs and consumers to inclusive financial services. You will be based in Africa and will report to the Chief: Product & Payments Partnerships. - In coordination with the Chief: Product & Payments Partnerships and the GNM leadership team, set the country strategy for our African operating markets, aligned to, and integrated with, the overall JUMO mission and JUMO GNM strategy. - Support internal teams in driving strategic engagements with existing and potential partners, including: - Capital providers such as Tier 1 FSPs, MFIs, Debt, Government and Development funds. - MNOs, wallet providers, affiliates, and other consumer network partners. - Government, Central Bank, and other regulatory and industry bodies. - Leverage your existing networks, identifying key influencers, and initiating engagements to build strong partnerships that are mutually beneficial. - Drive overall performance by maximizing the value of each JUMO ecosystem and identifying and capitalizing on new opportunities, partnerships, and industry trends. - Be responsible for aligning the local in-country strategies with the GNM strategy, as well as helping to lead project teams to develop products and/or business models to be deployed. - Hold accountability for operational effectiveness of in-country teams and ensure in-market cohesion. Qualifications - 10 - 15 years of experience as a senior leader in Digital Finance, across both Operations and Relationship management. - Strong key stakeholder engagement skills across all levels. - An established network in private, public and government sectors across African markets; regulatory knowledge and experience are important. - Strong commercial and business acumen, particularly someone that can easily operate across a number of disciplines and has the ability to think about all aspects of the business. - Africa cross-border and international experience. Requirements - Ability to manage complex relationships at Executive level. - Intellect and judgement. - Resourceful and execution-oriented: take full ownership (i.e. ‘buck stops with me’) – ability to work independently and to make it happen, will do everything it takes to get it done. - Understands how big organisations work, but is able to work in a small, agile and fast-paced environment. - Ability to break down complex challenges into measurable work streams and to lead the delivery. - A self-starter, able to make the right calls and escalate only when necessary. - Leadership experience: ability to build teams, provide thought leadership, enabling and motivating team members to maximise productivity, performance and enhance overall professional growth. - Strong communication skills: communicate in a professional and authentic manner that promotes transparency, accessibility, and high performance. Knows the importance of having direct, candid conversations. - Personal effectiveness: exceptional planning and organization. Establish effective habits and practices that ensure you are productive, involved, and delivering optimally. Benefits - Collaborating with smart, engaging people in an inspiring work environment. - Working for impact. - Growing and learning continuously, with loads of encouragement and support. - Boldly taking risks as we navigate new challenges. - Flexible work practices enabling your best delivery. - Being autonomous and empowered to lead. - A stack of leading-edge technologies. - Remote First: This position is based in South Africa, Kenya or Ghana. Company Description At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.

Role Description As General Manager // In-Market Operations you will be responsible for the success of JUMO in-market operational activities and key stakeholder relationships. You will manage and grow the business in line with the JUMO Growth and New Markets (GNM) strategy by deploying the JUMO technology stack to connect entrepreneurs and consumers to inclusive financial services. You will be based in Africa and will report to the Chief: Product & Payments Partnerships. - In coordination with the Chief: Product & Payments Partnerships and the GNM leadership team, set the country strategy for our African operating markets, aligned to, and integrated with, the overall JUMO mission and JUMO GNM strategy. - Support internal teams in driving strategic engagements with existing and potential partners, including: - Capital providers such as Tier 1 FSPs, MFIs, Debt, Government and Development funds. - MNOs, wallet providers, affiliates, and other consumer network partners. - Government, Central Bank, and other regulatory and industry bodies. - Leverage your existing networks, identifying key influencers, and initiating engagements to build strong partnerships that are mutually beneficial. - Drive overall performance by maximizing the value of each JUMO ecosystem and identifying and capitalizing on new opportunities, partnerships, and industry trends. - Be responsible for aligning the local in-country strategies with the GNM strategy, as well as helping to lead project teams to develop products and/or business models to be deployed. - Hold accountability for operational effectiveness of in-country teams and ensure in-market cohesion. Qualifications - 10 - 15 years of experience as a senior leader in Digital Finance, across both Operations and Relationship management. - Strong key stakeholder engagement skills across all levels. - An established network in private, public and government sectors across African markets; regulatory knowledge and experience are important. - Strong commercial and business acumen, particularly someone that can easily operate across a number of disciplines and has the ability to think about all aspects of the business. - Africa cross-border and international experience. Requirements - Ability to manage complex relationships at Executive level. - Intellect and judgement. - Resourceful and execution-oriented: take full ownership (i.e. ‘buck stops with me’) – ability to work independently and to make it happen, will do everything it takes to get it done. - Understands how big organisations work, but is able to work in a small, agile and fast-paced environment. - Ability to break down complex challenges into measurable work streams and to lead the delivery. - A self-starter, able to make the right calls and escalate only when necessary. - Leadership experience: ability to build teams, provide thought leadership, enabling and motivating team members to maximise productivity, performance and enhance overall professional growth. - Strong communication skills: communicate in a professional and authentic manner that promotes transparency, accessibility, and high performance. Knows the importance of having direct, candid conversations. - Personal effectiveness: exceptional planning and organization. Establish effective habits and practices that ensure you are productive, involved, and delivering optimally. Benefits - Collaborating with smart, engaging people in an inspiring work environment. - Working for impact. - Growing and learning continuously, with loads of encouragement and support. - Boldly taking risks as we navigate new challenges. - Flexible work practices enabling your best delivery. - Being autonomous and empowered to lead. - A stack of leading-edge technologies. - Remote First: This position is based in South Africa, Kenya or Ghana. Company Description At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.

• Lead day-to-day operations for DwyerOmega’s distribution centers in South Bend, IN, and Swedesboro, NJ • Develop and implement scalable processes, procedures, and best practices to support a world-class distribution model • Drive operational excellence through continuous improvement initiatives focused on efficiency, accuracy, productivity, and customer satisfaction • Foster a culture centered on accountability, teamwork, safety, and performance • Ensure compliance with all regulatory, quality, and safety standards across both facilities • Help define and execute the future vision for North American distribution operations • Identify opportunities to streamline workflows, improve inventory management, optimize space utilization, and enhance overall supply chain performance • Lead initiatives that modernize warehouse and distribution processes while supporting company growth and scalability • Partner with leadership to establish operational standards, KPIs, and long-term strategic plans • Build, mentor, and inspire high-performing teams across multiple locations • Create an environment of continuous learning, collaboration, and professional growth • Coach leaders and team members to strengthen operational capabilities and drive engagement • Promote strong communication and alignment between sites and cross-functional departments • Lead high-impact projects focused on operational efficiency, cost reduction, and service improvement • Collaborate with cross-functional teams including operations, transportation, procurement, customer service, and global partners to implement innovative solutions • Champion Lean, continuous improvement, and process optimization initiatives that support business objectives • Drive positive organizational change through effective project execution and leadership • Monitor and improve key operational metrics including order accuracy, inventory accuracy, on-time delivery, productivity, shipping costs, and overall warehouse efficiency • Analyze operational performance data to identify trends, opportunities, and areas for improvement • Develop and implement corrective actions that drive measurable improvements in service, cost, and operational performance • Establish performance standards and reporting processes that support continuous improvement and operational excellence across both distribution centers • Partner with transportation teams to identify and implement cost-effective carrier and logistics solutions • Oversee the effective utilization and continuous improvement of Warehouse Management Systems (WMS) • Ensure strong inventory accuracy through effective cycle count programs and inventory control processes • Evaluate and implement technologies that improve operational visibility and efficiency.

• Develop and implement sourcing strategies for MRO and indirect material categories. • Analyze spend data, supplier base, and market trends to identify opportunities for consolidation, cost savings, and value creation. • Lead competitive bidding processes and negotiate favorable pricing, terms, and conditions. • Partner with engineering, operations, and maintenance teams to align procurement strategy with operational needs. • Manage sourcing initiatives for production equipment, automation systems, and facility infrastructure. • Drive competitive RFQ/RFP processes for CapEx projects. • Evaluate supplier technical capabilities and financial stability to ensure successful project implementation. • Support global manufacturing expansion, transfer, consolidation, and automation initiatives.