Role Description We are looking for a RevOps Systems Specialist to own the technical core of our revenue stack. This is a senior individual contributor role for someone who builds, governs, and scales HubSpot architecture and integrations without needing step-by-step direction. This role spans all three tiers of RevOps work: - Day-to-day HubSpot administration and internal support - Complex workflow automation and data governance - Full system architecture and integration ownership You will be the person who keeps the CRM running cleanly, fixes what is broken at the root, and builds systems that are still standing two years from now. If you are the kind of person who reads error logs for fun, builds documentation because you know the next person will need it, and can translate "English intent" into correct technical design — we want to talk. Qualifications - 4+ years of hands-on HubSpot experience with demonstrated ownership of workflows, automation, and CRM architecture - Proven ability to own and execute Tier 2–3 work independently - Experience designing and managing integrations between HubSpot and third-party tools - Strong understanding of CRM data modeling - Ability to identify root cause in complex system failures - Comfortable producing technical documentation, runbooks, and architecture diagrams - Strong written and spoken English - B2B SaaS experience required; startup or fast-moving company experience strongly preferred - HubSpot certifications are a plus Requirements - HubSpot Access and Permissions management - Internal Support Desk for Sales, CS, and Marketing - Reporting and Basic Ops Requests handling - Data Hygiene and Cleanup ownership - Data Integrity Monitoring - HubSpot Workflow and Automation Ownership - Data Integrity and Governance Execution - Reporting Enablement (System-Level) - Root-Cause Investigation - Operational Improvements - HubSpot Architecture and System Design ownership - Major Integrations and New Tools management - Independent Technical Execution - Scalability and Handoff Readiness Benefits - Fully remote work - Competitive salary and equity - Medical, dental, and vision coverage - Unlimited PTO - Annual team offsite - Monthly education budget - Wellness and mental health benefits - Clear growth paths as the company scales Company Description Salesmsg helps sales, marketing, and support teams have more personal and effective conversations through simple, scalable texting and calling. We have been named to the Inc. 5000 twice by building practical tools and executing with discipline. We care about how things are built and how work gets done. Excellence here is not abstract. It shows up in clear thinking, strong ownership, and closing the gap between intent and outcome. We are a people-first, fully remote team. We hire people we trust and give them freedom to work from anywhere. That freedom comes with responsibility. Our work is fast, focused, and grounded in reality. We make decisions with context and data, debate ideas openly, and once a decision is made, we move.

• Drive greater efficiency and scalability though the design and implementation of workflows that connect GTM signals (intent, engagement, enrichment, lifecycle events) to outcomes and replace manual, inconsistent processes with standardized, measurable operating patterns. Examples include: • Signal-driven lead/account qualification + routing (e.g., intent + ICP fit → owner/sequence/next best action), with clear SLAs and exception handling. • Research + personalization automation that leverages existing systems and pre-built agent concepts (research agents, prospecting agents, sales↔marketing feedback agents, cross-sell agents) to reduce rep/admin time and improve message quality and consistency. • Partner motion automation tied to partner objects, sourcing taxonomy, and reporting readiness (partner data → dashboards → actions) to improve pipeline attribution and partner execution. • Build and maintain reliable integrations, automations, and data sync patterns across the GTM stack, improving data quality, reducing tool sprawl, and ensuring actions are triggered from trusted signals. • Establish an AI/automation operating cadence for GTM: intake → prioritization → build → QA → release → measure → iterate, with clear owners, SLAs, and documentation to reduce ad hoc requests and rework. • Instrumentation and monitoring for automations/agents (throughput, failure modes, fallbacks, and human-in-the-loop paths) so GTM teams can trust and adopt what’s shipped. • Define and track success metrics for each workflow (time saved, speed-to-lead, conversion lift, pipeline impact, data quality), and partner with Analytics to make results visible in Power BI. • Drive adoption through enablement: stakeholder training, playbooks, change management, and feedback loops that turn prototypes into repeatable, scalable workflows used day-to-day.

Role Description You'll anchor on billing and invoicing — owning the day-to-day so the team can focus on complex cases and strategic work. As Siena evolves its pricing and billing infrastructure, you'll be part of how that gets built. From there, you'll operate as a generalist across compliance, legal intake, vendor management, and cross-functional programs. The work is detail-heavy and high-stakes. A missed invoice, an overlooked contract clause, or an incomplete audit trail has real consequences — for customers, for the business, for the team. But it's also high-leverage: every loop you close frees the team for bigger bets. This is an early-career role. We're open to exceptional new grads and candidates with 1-3 years of experience — ideally with a background or genuine interest in finance, RevOps, or billing operations, but what matters most is aptitude, ownership instinct, and the ability to learn fast. Qualifications - Detail-obsessed and systems-minded - Drawn to financial operations - AI-curious and resourceful - Comfortable with dense material - Strong communicator - Trustworthy and discreet Requirements - Own day-to-day billing and invoicing operations — issuing invoices, monitoring usage, drafting customer billing comms, and supporting dispute resolution - Assist with legal and compliance operations — contract intake, RFPs and security questionnaires, audit cycles, and policy hygiene across the team - Manage vendor operations and equipment inventory — from new tool requests and renewals to spend reconciliation and team equipment - Support cross-functional programs and strategic initiatives — audit prep, tooling migrations, and documentation that keeps the team running - Partner closely with Operations leadership on ad-hoc projects that scale with the company Benefits - Meaningful impact. Your work directly shapes our product and company. - Globally distributed team working at the bleeding edge of CX and AI. - Great salary plus the opportunity for equity or stock grants. - Learning budget. If you're growing, so are we. - The thrill of building something new. Join us at a stage where your contributions matter most. - AI-fluency. Make AI your second nature. - Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.

• Partnering cross functionally to optimize and maintain account hierarchies and segmentation • Ensure customer structures accurately reflect how teams sell, expand, and renew • Maintain and continuously improve account assignments and hierarchies in Salesforce • Translate customer data into clear, actionable selling units • Ensure full visibility into the customer install base at the hierarchy level • Execute and maintain account segmentation frameworks aligned to the GTM strategy • Enable hierarchies support accurate ARR and bookings rollups • Partner with systems teams to operationalize improvements