• Provides high-level architectural expertise to managers and technical staff • Develops architectural products and deliverables for the enterprise and operational business lines • Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development • Sets functional and technical standards for the effective management of IT and Operations • Advises of feasibility of potential future projects to management

• Point of contact for various target groups and a wide range of IT topics • Receive, process and resolve incoming support requests and tickets • Classify and prioritize support requests for efficient handling • Ensure the fastest possible restoration of PC workstation functionality in the event of faults • Provide competent support and advice to users on IT-related questions and challenges • Perform troubleshooting and systematic error analysis • Carefully document all actions taken and support activities

Role Description - Unterstützung bei administrativen und organisatorischen Aufgaben im IT-Bereich der Region Central Europe - Verschiedenste Recherchen zur Entwicklung strategischer Inhalte - Vor- und Nachbereitung von Meetings - Erstellung, inhaltliche Aufbereitung und visuelle Gestaltung von Präsentationen inkl. Managementgerechter Darstellung von Daten und Informationen - Mitarbeit bei datenbasierten Auswertungen und Prozessverbesserungen - Kommunikation und Korrespondenz mit internen und externen Ansprechpartnern - Unterstützung bei Digitalisierungsprojekten und Sonderaufgaben im IT-Bereich - Übernahme eigenständiger Aufgaben im Tagesgeschäft Qualifications - Eingeschriebene(r) Student*in der (Wirtschafts-)Informatik, Betriebswirtschaftslehre oder eines vergleichbaren Studiengangs - Grundlegendes IT-Verständnis - Hohe Kommunikationsfähigkeit, sicheres Auftreten und Teamfähigkeit - Sehr gute Kenntnisse in MS Office (insbesondere Word, Excel, PowerPoint) - Interesse an IT-Themen und Bereitschaft, sich in neue Themen einzuarbeiten - Strukturierte, selbstständige und zuverlässige Arbeitsweise, sowie ausgeprägte analytische und organisatorische Fähigkeiten Benefits - Ein verantwortungsvolles und abwechslungsreiches Aufgabengebiet. - Ein offenes und motiviertes Team, das Sie herzlich willkommen heißt. - Viel Raum für eigene Ideen und kreative Lösungen. - Persönliche Entwicklungsmöglichkeiten in verschiedenen Bereichen sowie fachliche Weiterentwicklungen - Interessante Projekte und gute Betreuung - Eine wettbewerbsfähige Vergütung und zusätzliche Benefits: - Marktgerechte Vergütung - Corporate Benefits: Vergünstigungen bei namhaften Herstellern und Marken - Kostenlose Parkplätze, Jobticket/Deutschlandticket, gute Kantine in der Nähe, Mitgliedschaft bei Fitnessstudios des EGYM Wellpasses - Kostenlose Getränke innerhalb der Standorte - Moderne und ergonomische Arbeitsplätze Company Description Bilfinger is an international industrial services provider. The aim of the Group's activities is to increase the efficiency and sustainability of customers in the process industry and to establish itself as the number one partner in the market for this purpose. Bilfinger’s comprehensive portfolio covers the entire value chain from consulting, engineering, manufacturing, assembly, maintenance and plant expansion to turnarounds and digital applications. The company delivers its services in two service lines: Engineering & Maintenance and Technologies. Bilfinger is primarily active in Europe, North America and the Middle East. Process industry customers come from sectors that include energy, chemicals & petrochemicals, pharma & biopharma and oil & gas. With over 30,000 employees, Bilfinger upholds the highest standards of safety and quality and generated revenue of more than €5 billion in financial year 2024. To achieve its goals, Bilfinger has identified two strategic levers: positioning itself as a leader in increasing efficiency and sustainability and driving operational excellence to improve organizational performance.

Role Description You will bring your expertise to a best-in-class organization that is focused on delivering quality service to our members. Your responsibilities will include: - Ensure all claims within the unit meet or exceed quality and regulatory requirements - Regularly review appropriate claim files for quality and monitor results of all audits, performance reports and customer survey data - Ensure corrective actions are taken to correct deficiencies - Recruit and develop people - Effectively oversee/participate with the management team in employee recruitment to ensure appropriate staffing - Identify and implement staff development and training needs to support an effective succession plan - Timely and responsive employee coaching and performance counseling - Travel as needed throughout the Auto Club Enterprises footprint - estimated 25% Qualifications - Four-year degree or commensurate experience highly desirable - Homeowner and Auto Claims leadership experience 5+ years preferred - Technical experience includes 7 to 10 years of claims handling - Strong organization skills, planning and delegation - Strong communication skills are a must as well as excellent interpersonal skills - Ideal candidate can effectively lead change - A valid driver’s license with safe driving records required Requirements - The starting pay range for this position is: $120,500.00 - $160,800.00 - Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance Benefits - Health coverage for medical, dental, vision - 401(K) saving plans with company match AND Pension - Tuition assistance - Floating holidays and PTO for community volunteer programs - Paid parental leave - Wellness programs - Employee discounts (membership, insurance, travel, entertainment, services and more!) Company Description Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer. Our organization participates in E-Verify.