• Generating, finalizing, and distributing invoices to clients based on their agreements and company procedures. • Accurate set-up and creation of billing contracts for revenue streams based on review of applicable documents. • Create invoices for daily billings and monthly renewals. • Handling and processing orders, ensuring accuracy and compliance with billing process. • Project setup and billing requirements as outlined in the Statement of Work (SOW). • Monitor and send reminders to project managers on billing milestones not yet billed. • Preparing billing/collection reconciliations to support internal departments in resolving customer inquiries. • Prepare quotes required by customers to initiate PO’s and payments. • Upload invoices to customer portals, maintain up to date portal information. • Maintain and verify customer contact information, invoicing instructions and other pertinent billing information are noted on the customer account. • Coordinate the setup of vendor forms, payment methods, and portals with customers to ensure accurate and timely payments. • Research and resolve a variety of internal inquiries concerning account status. • Identifying and implementing improvements to billing processes and procedures. • Perform other administrative duties as assigned.

Role Description Law firm seeks Billing Coordinator with understanding of time and billing software and e-billing platforms, to join growing Accounting team. - Review and enter changes to bims in accounting program to ensure invoices are rendered according to client requirements. - Prepare electronic invoices using LEDES files, supporting documentation and ensure successful submissions via designated electronic billing systems. - Maintain billing information and special instructions in accounting database. - Create new matters in electronic billing systems. - Monitor and submit case budgets in electronic billing systems. - Monitor and submit timekeeper billing rates and staffing plans in electronic billing systems. - Respond to various billing/appeal/deductions related inquiries. - Retrieve invoice, deduction, and appeal backup from various electronic billing systems. - Provide attorneys with detailed analysis of deductions. - Monitor appeal due dates, follow up for responses and submit appeals timely. - Assisting with reporting and special projects as needed. Qualifications - Minimum of 2 years of previous experience in legal billing. - Familiarity and working knowledge of UTBMS codes and LEDES1998B format. - Ability to work independently with minimum supervision and as part of a team environment. - Strong communication, organizational, and analytical skills. - Ability to manage multiple priorities and meet deadlines in a fast-paced environment. - Knowledge of LMS, LMSV/SurePoint time and billing system and e-billing platforms. - Advanced Excel, MS Word and Outlook skills. Requirements - Salary Range: $60,000 – $80,000 annually (hourly rate: $32.97 - $43.96; 35-hour work week). - The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, years of experience within the job, years of experience within the required industry, education, etc. - The candidate may have the option to work in the New York City, Westchester or Parsippany, New Jersey office. - The responsibilities of this job description are not necessarily all inclusive; additional duties may be assigned and requirements may vary from time to time.

Role Description The Janus Support Specialist delivers high-quality support for both customers and internal teams. This role is ideal for someone who is investigative, detail-oriented, and comfortable working across technical systems, workflows, and data. As a Support Specialist, you will own issues from intake through resolution—partnering closely with Product, Engineering, and Customer teams to diagnose problems, validate findings, and drive accurate outcomes. You will balance strong customer communication with hands-on troubleshooting, including reviewing data, reproducing issues, and identifying root causes. Location: Remote (preference for Mountain or Pacific Time Zone) Key Responsibilities - Investigate and troubleshoot issues across workflows, system behavior, integrations, and underlying data - Own support tickets end-to-end, including triage, prioritization, investigation, and resolution - Communicate clearly and professionally with customers and internal stakeholders, providing timely updates and context - Gather details, reproduce issues when possible, and document findings to support root cause analysis - Use SQL, reporting tools, or system data to validate behavior and support investigations - Partner with Product, Engineering, Implementation, and Customer teams to escalate issues and drive resolution - Support internal teams by investigating product questions, unexpected behaviors, and operational issues - Maintain high-quality ticket management, including documentation, follow-through, and SLA adherence - Identify patterns or recurring issues and recommend process, documentation, or product improvements - Contribute to internal documentation and knowledge base content Qualifications - 2+ years of experience in customer support, technical support, or operational support roles - Experience in healthcare revenue cycle management (e.g., claims, eligibility, prior authorizations, billing workflows) preferred - Strong investigative and problem-solving skills, with the ability to connect issues across systems, workflows, and data - Experience working in a ticketing system such as Zendesk, Jira, Salesforce, or similar - Exposure to SQL or the ability to use basic queries for troubleshooting and validation - Strong written and verbal communication skills, including explaining technical findings to non-technical audiences - Highly organized with strong attention to detail and ability to manage multiple priorities - Comfortable working cross-functionally in a fast-paced environment

• Learn to translate SOW contract terms into subscription models within Ordway. • Ensure the seamless sync between Ordway and QuickBooks Online (QBO), keeping our general ledger pristine. • Assist the Head of Finance and Controller with ad-hoc data requests, financial reporting, and audit preparation. • Proactively manage and audit data cleanliness across all financial systems to ensure reporting is 100% reliable. • Use tools like Coupler and SaasAnt to manipulate and import data with laser-sharp attention to detail. • Actively look for ways to streamline our tech stack (Ramp, Cube, Claude AI) and propose more efficient workflows.