• Own the enablement calendar and coordinate rollout of key programs and initiatives • Ensure alignment across Sales, RevOps, and Enablement on priorities and execution • Drive consistency in how enablement shows up across SDR, Commercial, and Enterprise teams • Own adoption and best practices across core GTM tools (e.g., Salesforce, Gong, Letter.ai, outreach tools) • Build and document playbooks for how tools are used within the sales process • Partner with RevOps to optimize workflows, pipeline hygiene, and stage progression • Develop and reinforce repeatable sales motions and deal workflows • Support deal inspection and coaching frameworks in partnership with Sales leadership • Act as a bridge between Sales, RevOps, Enablement, and Technical teams • Identify gaps in process, tooling, or execution and drive improvements

Director of Mission Operations Location: REMOTE - Atlanta, GA, USA Full-Time Remote Salary: $130,000 USD per year Travel Required: Yes Description Reporting to the Vice President, Mission Operations, the Director, Mission Operations provides strategic leadership, direction and support to Regional/State/Area Executive Directors, Program Directors, field employees and volunteers regarding fiscal responsibility, victim services oversight, capacity building, public policy support, underage drinking prevention, fund development and staff & volunteer management, including advisory board development, to ensure implementation of MADD’s strategic plan and fulfillment of MADD’s mission. This a fully remote position, with an annual salary of $130,000. RESPONSIBILITIES - Recruit, train, develop, manage, and provide leadership to Regional/State/Area Executive Directors, mission operation employees and volunteers. Assist state leadership in the development of strategic capacity building plans for staff and volunteers to enable future growth. - Ensure that the Area and State employee and volunteer demographics also reflect the demographics of the population served by the organization. - Develop, implement, and sustain an Advisory Board, based on MADD’s volunteer management model, for all states without Executive Director leadership. Provide oversight of the Advisory Board for all Executive Director states. Track and monitor renewals of State Advisory Boards and Chapter leadership. - Monitor and analyze financial feasibility of assigned field offices to ensure adequate operational revenue for the development of core programs/services to fulfill MADD’s mission and maintain a balanced budget. Manage Regional, State and Area Executive Directors to ensure that diversified fund development plans are being implemented for the continued financial sustainability of the state or region. - Develop, implement, manage, and maintain a balanced budget and fund development plan for each entity without Executive Director leadership. - Consistently analyze monthly financials to adequately forecast expense and revenue trends. Adjust accordingly. - Ensure financial reporting is submitted timely and accurately. - In consultation with Mission Support Center departments, ensure accurate MADD messaging for staff & volunteers to represent MADD to the public, media, and other outside organizations. - Promote the organization’s mission and initiatives through pro-active outreach to these groups to raise awareness on the part of the public and elected officials. - Advocate support for state and local political initiatives critical to the organization’s mission through communicating/meeting with members of state legislature. - Ensure that grant proposals follow MADD’s program directives. - Responsible for the oversight of all grant administration including relationship building with community partners and grantors, regular financial reporting, achievement of annual grant performance objectives through program development and fiscal management of the grant and adherence to all program and/or grant policies and guidelines. - Establish annual goals and objectives for Regional/State/Area Executive Directors in accordance with MADD’s strategic plan ensuring accountability to meet the goals and objectives. - Ensure employees and volunteers in assigned region receive, understand, and are held accountable to meet their goals and objectives. - Ensure policy/procedure compliance in mission operations - May assume leadership role of State or Region in the absence of an Executive Director or Area Executive Directors QUALIFICATIONS - 7 - 9 years of progressively responsible operational experience, including at least three years in management. - Bachelor’s degree required. - Experience with non-profit/cause-related organizations preferred. - Strong knowledge of and proven track record to create strategies to increase fundraising and achieve and or exceed financial goals. Also demonstrate skills in communications and building long-term relationships. - Strong organizational skills detail and results focused with proven ability to prioritize, manage multiple projects, and execute in a high-volume environment. - Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar, and command of the English language. - Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. - Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments. - Strong work ethic with the ability to maintain a high activity level. - Ability to tolerate stressful situations and maintain a professional demeanor. - Must have exceptional internal and external customer service focus. - Must have demonstrated computer skills including Microsoft Excel, Word, PowerPoint, and Outlook. - Ability to maintain social, ethical, and organizational standards in job related activities, at work and in the community. - Must maintain workplace confidentiality. - Assume ownership and accept accountability. - Demonstrated commitment, passion, and compassion for our mission along with embraces the individuals, cultures, backgrounds, and experiences that shape our world. These diverse perspectives are critical in building the foundation that will enable MADD to achieve our mission. - Demonstrated ability to provide leadership, vision, and management to the respective area of supervision. Must be able to develop long and short-term strategies to achieve the vision and communicate appropriately to inspire support and action. BENEFITS Eligible within first 30-45 days - Health, Dental, Vision - Retirement 403(b) + employer matching - 4 weeks accrued PTO - 12 Paid Holidays per calendar year - Up to 3 Floating Holidays per calendar year - Paid Sick Time - Modified Educational Assistance - Maternal and Paternal Leave - Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer - FSA, HRA - Employee Assistance Program Travel Required Yes. 40% Equal Opportunity Employer

Role Description The Associate Director, Care & Value is a strategic individual contributor and senior leader within the WellMed Care & Value organization, accountable for leading and executing enterprise initiatives focused on affordability and total cost of care. This role owns the day-to-day management and execution of 2–3 high-impact Care & Value initiatives, translating enterprise strategy into actionable plans and measurable results. Reporting to the Senior Vice President of Care & Value, the Associate Director partners closely with regional market leadership, clinical operations, finance, analytics, and enterprise stakeholders to ensure disciplined execution through defined glide paths, provider-level expectations, and a standardized operating cadence. This role requires the ability to influence at senior levels across a highly matrixed organization, balance strategic planning with hands-on execution, and drive clarity and alignment in complex, ambiguous environments. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Enterprise Initiative Leadership: - Lead end-to-end planning, execution, and performance management for 2–3 enterprise Care & Value initiatives - Translate enterprise and regional strategy into integrated workplans with clear milestones, accountabilities, and outcomes - Influence outcomes across a complex matrixed organization without direct authority - Serve as a core member of the Care & Value leadership team and enterprise representative - Apply structured problem-solving to bring clarity to ambiguity and complexity - Operating Cadence & Execution Excellence: - Establish and maintain a disciplined operating rhythm including work planning, executive reviews, and governance - Ensure clear linkage from strategy to priorities, execution, and performance outcomes - Implement scalable tools, processes, and performance frameworks - Develop standardized artifacts such as OKRs, executive narratives, dashboards, and decision logs - Use and help develop best practices to continuously improve the Care & Value team and its initiatives - Leadership & Culture: - Model WellMed/Optum leadership behaviors and values - Foster a culture of accountability, transparency, partnership, and continuous improvement - Act as a thought partner and influencer senior leaders across clinical, operational, and functional teams Qualifications - 5+ years of experience in healthcare program management, strategy, operations, or transformation roles - Experience working within large, complex, matrixed organizations - Demonstrated success leading enterprise or large-scale initiatives - Proven solid change management and stakeholder engagement skills - Proven excellent written and verbal communication skills, including executive presentations - Willing or ability to travel up to 10% Preferred Qualifications - Advanced proficiency in Microsoft PowerPoint, Excel, and Teams collaboration tools - Proven basic analytical skills using Tableau or healthcare BI tools - Proven solid business and financial acumen related to value-based care Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description The Supervisor of Payment Operations will have advanced industry knowledge of all Treasury Management products and Debit Card solutions inclusive of: - ACH - Wire Transfer - Positive Pay - Account analysis and related billing - Various sweeps services - Remote Deposit Capture - Commercial Cash Vault - Lockbox and Debit Card Fulfillment - Faster Payment Rails The supervisor is responsible for the day-to-day management of team members and tasks associated with: - Establishing or maintenance requests of various solutions - Research requests - Error resolution practices - Risk mitigation - All reporting, retention, and regulatory standards as set within bank policy, procedures, and Federal or state laws The Supervisor will provide direction, support, training, coaching, and support to team members regularly or as processes change or update. This role is also responsible for: - Ensuring an efficient workflow process - Leading business line initiatives - Acting as a primary resource for corporate and business level projects - Ensuring department adherence to all corporate, state, and federal laws - Identifying and remediating outdated processes as regulations change - Harboring a safe and enriching workplace environment for all department team members Qualifications - Undergraduate Degree (preferred) or equivalent professional experience in this line of work (required) - Certified Treasury Professional (CTP), Accredited ACH Professional (AAP), or Accredited Payments Risk Professional (APRP) or equivalent industry-related accreditation (strongly preferred) - Minimum of 7+ years of Bank Operations experience in a "back office" capacity (required) - 3+ years supervisory or management experience (required) Requirements - Proficiency with MS Office programs - High level of accuracy and great attention to detail - Ability to build and maintain relationships with internal and external customers - Extensive knowledge of ACH, Wire or TM Fulfillment operational duties, policies, and procedures - Ability to organize and prioritize workload - Excellent customer service skills - Excellent oral and written communication skills - Detail-oriented and quality-focused - Proven problem-solving and decision-making abilities; able to think analytically - Able to handle multiple tasks and simultaneous projects - Ability to influence, persuade, and train team members and motivate - In-depth knowledge of payment operations, products, sales, service, and document retention periods - Advanced knowledge of Federal Regulations, Enterprise Policies, and bank and customer rights and responsibilities - Ability to monitor and manage processes, assess and mitigate associated risks - Ability to navigate and research multiple systems and understand functional capabilities - Industry experience with leadership and innovation - Strategic thinking and communication skills - Willingness to explore, support, test, and teach innovative system functionality and products - Demonstrated ability to people manage - Advanced knowledge and experience in payment process flows and the participants within the given network Benefits - Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. - This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. - General information on our comprehensive benefits package can be found by visiting our benefits page . Company Description We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.