Role Description We are seeking a dedicated and experienced individual to oversee our production operations at Closet Systems Supply. This position requires a strong leader who can manage resources effectively while ensuring the highest quality standards. - Plan, organise, and control the production process to optimise efficiency and quality. - Monitor production schedules and adjust as necessary to meet deadlines. - Ensure compliance with safety standards and regulations. - Lead a team of production staff, fostering a positive and productive work environment. - Implement continuous improvement initiatives to enhance production processes. - Manage inventory levels and ensure adequate supplies are available for production. - Collaborate with other departments to ensure smooth operations and resolve any issues. Qualifications - Proven experience in a production management role or similar. - Strong understanding of production processes and methodologies. - Excellent leadership and team management skills. - Ability to analyse data and make informed decisions. - Strong communication and interpersonal skills. - Proficient in using production management software. Requirements - Experience in the manufacturing industry, particularly in custom storage solutions. - Knowledge of lean manufacturing principles. - Degree in engineering, manufacturing, or a related field.

• Develop, recruit, and expand strategic channel partnerships across the region to drive recurring revenue growth and market expansion. • Generate sales-qualified pipeline through partner engagement, co-selling initiatives, demand generation campaigns, and territory development activities. • Enable partners to successfully position and sell Sangoma’s UCaaS, CCaaS, VoIP, Hybrid Cloud, Voice, and Data solutions. • Serve as the primary relationship owner for channel partners, providing ongoing business planning, sales enablement, training, and operational support. • Conduct regular partner business reviews (QBRs) focused on pipeline growth, revenue performance, market opportunities, and strategic alignment. • Collaborate with partners on joint go-to-market strategies, account mapping, lead generation campaigns, and competitive displacement opportunities. • Drive partner activation and engagement by implementing incentive programs, onboarding initiatives, and sales acceleration activities. • Maintain accurate pipeline forecasting, partner activity tracking, and opportunity management within CRM systems such as Salesforce. • Work cross-functionally with Sales, Marketing, Engineering, Product, and Support teams to maximize partner success and customer satisfaction. • Analyze market trends, competitive activity, and customer needs to identify new business opportunities and adjust territory strategies accordingly. • Act as the voice of the partner by delivering market feedback, customer insights, and competitive intelligence to internal stakeholders. • Represent Sangoma at industry events, partner conferences, trade shows, and networking opportunities to strengthen brand awareness and channel growth. • Develop executive-level relationships with partner leadership teams to increase strategic alignment and long-term business development.

• Manage the global Travel and Expense program, ensuring alignment with company objectives and financial discipline • Act as the primary lead for key T&E systems and vendors, specifically Egencia and Brex • Take action on audit remediation, specifically leading the improvements required from audits • Lead the Travel RFP process from inception to implementation, managing vendor selection, negotiation, and global rollout • Architect and implement scalable process improvements to streamline the T&E experience for employees • Oversee the administration of T&E systems, ensuring tools are optimized for global scale • Drive the communication strategy for T&E updates • Partner with Finance, IT, and Legal leadership to ensure the T&E program supports broader business goals • Provide excellent customer support to our employees as they interact with T&E tools and programs

• Develop, own, and execute the comprehensive web strategy for all four corporate websites, ensuring complete alignment with business and marketing objectives (e.g., brand, demand generation, customer support). • Design, implement, and continuously optimize the information architecture and user experience across all sites. You will be the champion for the web customer journey, ensuring intuitive navigation and clear conversion paths that effectively turn visitors into qualified prospects, and that our content is structured and authoritative enough to be surfaced by AI-driven discovery tools. • Own all web analytics platforms (e.g., Google Analytics). You will rigorously track, interpret, and report on performance KPIs, including emerging visibility metrics across AI answer surfaces, using data to identify bottlenecks, inform A/B testing, and drive strategic prioritization for maximum ROI. • Serve as a hands-on contributor, directly executing content updates, minor design changes, and strategic initiatives. You will manage a dedicated Web Developer, prioritizing their workload and ensuring high-quality, on-time delivery of technical projects, as well as a Senior SEO Strategist. • Lead development and maintenance efforts using modern CMS platforms, with proven, extensive experience in Webflow. Champion the adoption of AI-driven workflow tools to improve team velocity and consistency across the portfolio. • Act as the primary web liaison, partnering closely with Marketing, Content, Sales, and other teams to gather requirements, manage expectations, and launch integrated campaigns across the digital portfolio.