• Recruiting Operations & Coordination • Create, post, and manage job requisitions in the ATS and job boards to support hiring demand • Maintain accuracy of requisition data, candidate stages, and documentation within systems • Review applicant flow and support screening logistics, interview scheduling, and candidate communication • Partner with recruiters to ensure consistent pipeline movement and timely hiring outcomes • Generate and track offer letters, ensuring accuracy and alignment with internal processes • Monitor hiring progress against key timelines (time-to-fill, time-to-start) • Provide additional administrative and operational support as needed, including reporting, system updates, vendor coordination, process documentation, audit preparation, and other recruiting or onboarding-related responsibilities that support business needs • Onboarding Execution & Support • Coordinate the end-to-end onboarding process from offer acceptance to Day 1 readiness • Initiate onboarding workflows and track completion of all required documentation and compliance steps • Serve as a point of contact for new hires, providing timely support and clear communication • Troubleshoot onboarding issues (system access, paperwork, background checks, etc.) and escalate as needed • Ensure all new hires are fully prepared for their start date with a consistent, positive experience • Training & Documentation • Develop and maintain training guides, SOPs, and job aids for recruiting and onboarding processes • Identify process gaps and continuously improve documentation to enhance efficiency and consistency • Support training for recruiters, hiring managers, and internal stakeholders on onboarding workflows and tools • Business Operations Partnership • Partner with Business Operations to deliver a white-glove onboarding experience, ensuring alignment on start dates, readiness, and workforce planning needs • Support cross-functional coordination to ensure seamless handoff from hiring to onboarding to operational readiness • Assist in tracking onboarding metrics and identifying opportunities to improve speed, quality, and experience • Success Measures • Timely and accurate creation and management of requisitions • Reduction in onboarding delays and time-to-start gaps • High completion rates and compliance within onboarding workflows • Strong new hire satisfaction and positive onboarding experience feedback • Operational efficiency through improved processes and documentation

Title: Business Process Improvement Specialist Location: Fort Wayne, IN, US Workplace: Remote Department: Project Management Job Description: Alternate Locations: Fort Wayne, IN (Indiana); Charlotte, NC (North Carolina); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania) Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 76126 The Role at a Glance We are excited to bring on a Business Process Improvement Specialist to join the Retirement Operations business in a work from home environment. Background Details As part of the Business Process Improvement team, you will serve as a voice of Retirement Plan Services (RPS) Operations—advocating for business needs while helping to drive efficient, sustainable solutions that reduce manual processes. As a Business Process Improvement Specialist, you will play a key role in advancing process improvement, automation, and strategic initiatives across the Retirement Operations organization. You will identify trends and opportunities, helping to design and implement programs and processes that close gaps, drive efficiency, and support organizational growth and readiness. In this role, you will leverage your expertise to deliver measurable business results through project-based work, supporting process changes and performance management strategies. You’ll partner closely with stakeholders to understand business needs, contribute to defining requirements, and support the design and implementation of solutions. You may provide input into user stories and support testing efforts as needed; however, your primary focus will be identifying opportunities, driving improvements, and helping ensure solutions are practical, scalable, and aligned to business needs. If you’re energized by continuous improvement, problem-solving, and making a meaningful impact, please read on! What you'll be doing - You will analyze and interpret complex performance data to identify trends, insights, and opportunities for improvement. - You will develop and communicate recommendations, supported by data and analysis, to management and key stakeholders. - You will identify and drive process improvement opportunities across workflows and controls, partnering with teams to enhance efficiency, capabilities, accuracy, customer experience, and overall return on investment. - You will define and document business requirements and user stories to support approved solutions and process changes. - You will partner with internal and external stakeholders to evaluate, design, and implement solutions aligned to business needs. - You will monitor and track initiative progress, ensuring measurement, accountability, and timely communication of updates across the enterprise. What we’re looking for Must-have experience (required): - 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - 1-3+ Years of experience in Business Process Improvement including project management experience that directly aligns to the responsibilities of this position - Strong written and verbal communication skills with the ability to work with others in a fast paced, team environment - Solid relationship management skills with internal clients (e.g. management, peers and colleagues) - Ability to evaluate information and the implications of a course of action or solution. - Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. - Solid project management skills with the critical ability to coordinate and balance multiple projects/business needs in a time-sensitive environment, under pressure, and meeting deadlines. - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Nice-to-have experience (preferred): - Retirement background, including RPS Operations applications experience Application Deadline Applications for this position will be accepted through June 30, subject to earlier closure due to applicant volume. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: - Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes - Leadership development and virtual training opportunities - PTO/parental leave - Competitive 401K and employee benefits - Free financial counseling, health coaching and employee assistance program - Tuition assistance program - Work arrangements that work for you - Effective productivity/technology tools and training The pay range for this position is $55,700 - $100,200 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

• Support end-to-end execution of partnership-led webinars and campaigns. • Create promotional banners, webinar decks, and presentation assets. • Manage webinar logistics such as Zoom setup and email campaigns. • Maintain webinar documentation, trackers, and operational processes. • Own and support monthly newsletter operations.

Role Description Scopely is looking for a Senior Business Operations Manager - Live Games to join our Live Games Portfolio Team in Canada on a remote basis. As a Senior Business Operations Manager, you will drive strategic programs and operational excellence across Scopely’s Live Games portfolio. This role sits at the center of a highly cross-functional ecosystem, partnering with Central Tech (Playgami), Live Ops Automation, Marketing, Product, and other key stakeholders to deliver scalable, high-impact initiatives. - Own and drive the strategic program roadmap across Live Games, spanning D2C initiatives, Central Tech (Playgami), Live Ops Automation, Marketing, Product, and Knowledge Sharing. - Lead cross-functional program execution, ensuring alignment on priorities, timelines, dependencies, and outcomes across multiple teams and regions. - Build and maintain integrated operational plans (e.g., JIRA, Airtable, or equivalent) to track progress across complex, concurrent initiatives. - Partner with Playgami and Central Tech teams to align on platform capabilities, roadmaps, and rollout strategies impacting Live Games. - Drive initiatives that improve Live Ops efficiency, including automation, ML/AI tooling, and process optimization across the portfolio. - Collaborate with Marketing and Product teams to ensure cohesive planning and execution of key initiatives and campaigns. - Establish and scale knowledge-sharing frameworks, enabling best practice adoption and operational consistency across game teams. - Identify, track, and resolve risks, blockers, and interdependencies across programs. - Lead executive-level reporting, delivering clear, actionable insights on program status, risks, and opportunities. - Facilitate key forums (e.g., business reviews, program updates, deep dives) to drive alignment and decision-making. - Build high trust and productive relationships across game teams & central teams. - Continuously improve business operations processes, tools, and governance frameworks to scale impact across the Live Games portfolio. Qualifications - 8+ years of experience in consulting, banking, business operations, program management, or product operations in a complex, cross-functional environment. - Proven track record of leading large-scale, multi-stakeholder programs across global teams. - Experience working within free-to-play gaming (preferred). - Exceptional stakeholder management and communication skills, with experience presenting to executive leadership. - Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously. - Strategic thinker with a hands-on approach and a bias for action. - Strong problem-solving skills with the ability to navigate ambiguity and drive outcomes. - Analytical thinker with experience analyzing and reporting on data & KPIs (Free-to-play KPI expertise a plus). - Passionate gamer (mobile free-to-play a plus). Requirements - Experience with Live Ops, game publishing, or live service ecosystems. - Familiarity with automation tools, workflow optimization, or operational scaling initiatives. - Experience working with Central Tech or platform teams (e.g., payments, identity, CRM systems). - Strong understanding of D2C, mobile gaming, platform ecosystems, and live game operations. - Experience leveraging AI tools to drive business process & project management. Company Description Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.