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Pacific Life logo
Pacific Life

For nearly 160 years, we’ve delivered products and services that help protect the financial future of our customers.

Sr. Operations Workflow Analyst

AnalystAnalystFull TimeRemoteSeniorTeam 1,001-5,000Since 1868H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

9 days ago

Salary

$35 - $43 / hour

Seniority

Senior

No structured requirement data.

Job Description

Sr. Operations Workflow Analyst

Pacific Life

Role Description We’re actively seeking a talented Sr. Operations Workflow Analyst to join our team! This position is remote. As a Sr. Operations Workflow Analyst within Underwriting Operations, you will leverage data-driven insights to: - Analyze daily workloads - Evaluate resource allocation - Assess volume trends and anticipate sales forecasts to support effective management of underwriting workflows You will: - Partner closely with underwriting leaders to distribute and communicate daily workflow priorities - Identify capacity risks and drive operational efficiency - Proactively identify and recommend workflow improvements to mitigate process gaps and vendor-related bottlenecks - Support workforce planning efforts by coordinating cross-functional time-off requests - Balance associate availability with business needs to maintain service levels - Provide operational and administrative support across underwriting and key vendor relationships - Resolve issues and ensure continuity of critical production activities - Help coordinate vendor initiatives, contracts, and key deliverables that support operational performance Reporting to the AVP, Experience and Partnerships, you will contribute to a seamless underwriting experience by ensuring workflows are efficient, responsive, and aligned to business priorities. Success in this role requires: - Strong attention to detail - The ability to navigate complexity - A collaborative approach to connecting business, technology, and vendor partners You will be responsible for: - Managing intraday and short-term capacity, ensuring staffing aligns with workload demands and service objectives - Providing real-time guidance to prioritize workflows and maintain productivity - Interpreting volume trends, forecasts, and operational drivers - Translating insights into actionable decisions - Identifying workflow inefficiencies, recommending process improvements, and collaborating across internal teams and external vendors How you'll help us move forward: - Lead intraday and short-term capacity management, aligning staffing to changing workload demands and service level targets - Analyze volume trends, forecasts, and operational drivers to optimize resource allocation - Provide real-time direction and prioritization guidance to underwriting leaders - Analyze intraday, weekly, and monthly reporting, including variance against forecasts - Monitor and analyze key operational metrics and performance trends - Identify improvement opportunities - Identify workflow inefficiencies, process gaps, and bottlenecks - Recommend and help implement data-driven process improvements - Support day-to-day vendor workflows, including escalations, issue resolution, and reconciliation activities - Coordinate and track vendor initiatives, deliverables, and performance outcomes - Monitor contract performance, invoice tracking, and lifecycle management - Provide back-up support across Vendor Ops and NB Workflow as needed Qualifications - Bachelor’s degree in Business, Finance, Insurance, or related field (or equivalent experience) - 5+ years of experience in insurance, financial services, or operations - Strong knowledge of insurance products and policy structures - Demonstrated ability to analyze complex data/processes and translate into actionable decisions - Advanced proficiency in Excel, Microsoft Word, PowerPoint, and Adobe - Exceptional attention to detail and accuracy with execution discipline - Strong organizational, project coordination, and decision-making skills - Ability to manage multiple priorities - Strong understanding of business operations, processes, and workflow management - Proven success with third-party vendor contracts and oversight - Familiarity with life insurance products, financial services, and operations Requirements - Minimum of 5 years of experience in support and analysis roles - Proficiency in learning complex processes - Excellent communication and interpersonal skills - Experience with project management and implementation Benefits - Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account - Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off - Paid Parental Leave as well as an Adoption Assistance Program - Competitive 401k savings plan with company match and an additional contribution regardless of participation

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United States
$60K - $85K / year
Job Closed
Boeing logo

Experienced Staff Analyst - Virtual

Boeing

A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.

Analyst10 days ago
Full TimeRemoteTeam 10,001+Since 1916H1B Sponsor

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense, Space & Security (BDS) is hiring for an Experienced Staff Analyst to support our Space and Intelligence delivery team in El Segundo and other sites. This ideal candidate will work cross-functionally with various to build relationships and support the needs of our teammates. You will have the opportunity to develop a deep understanding of the various programs and sites that we deliver training to. This position is fully virtual. To be successful in the role, you should have a demonstrated ability to collaborate and integrate across functions, demonstrated project execution skills, and be a self-starter with initiative who has a deep passion for our employees. Position Responsibilities: - Manages and provides reporting for staffing on the program, including the use of the Adaptive Planning tool. - Plans and coordinates organizational facility requirements. Develops and deploys localized organizational information. - Provides data for management review and tracks execution of the plan to communicate status to all project participants. - Conducts research and analyzes data from multiple sources. Delivers informational or organizational materials to senior leaders. - Provides logistics and facilitation of personnel seating and moves between buildings. - Collaborates with subject matter experts, suppliers, partners and customers to deploy broad organizational onboarding and training. This position is fully remote. The selected candidate will be required to work virtually and collaborate with the other staff analyst across the Space and intelligence portfolio. 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California
$91.0K - $141.2K / year
Job Closed
General Dynamics logo

Senior Program Analyst

General Dynamics

General Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge

Analyst10 days ago

Title: Sr. Program Analyst Location: USA CA Port Hueneme Full Part/Time: Full-time Remote Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Program Delivery and Execution Job Qualifications: Skills: Leadership, Professional Development, Scheduling Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: PROGRAM ANALYST SENIOR We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Senior Program Analyst joining our team to support our Navy customer activities at Point Mugu. SECRET CLEARANCE REQUIRED TO START!! At GDIT, people are our differentiator. As a Sr. Program Analyst, a typical day will include: - Performs a variety of complex and analytical tasks in support of a multiple programs, projects and customers - Develops plans, budgets and schedules meet program, project, and contractual requirements - Monitors and reports performance against plans to ensure program, project, and contractual, cost, and schedule objectives are met - Interacts regularly with customers and other industry representatives to ensure conformance to customer and contractual requirements - Supports the development of business activities - Participates in special projects as required - Provides guidance, training, and leadership to less-experienced analysts QUALIFICATIONS: - BA/BS (or equivalent experience) preferred - 5+ years of experience - Secret clearance required to Start! GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $93,662 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: USA CA Port Hueneme Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

California
$93.7K - $103.5K / year

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Arizona
$0 / year