• Drive Insightful Storytelling: Translate complex data into compelling, actionable insights that answer the “why” behind operational challenges and opportunities. • Develop interactive Tableau dashboards and visualizations that resonate with end users, empowering self-service analytics across the organization. • Engage & Understand: Build trusted relationships with business partners across functional areas such as collections and registration to map processes, document workflows, and identify unmet reporting needs. • Ask the right questions to uncover not just what data is needed, but why, helping shape metrics that align with business priorities. • Partner Across Teams: Collaborate with Database Analysts, Subject Matter Experts, and Project Analysts to ensure dashboards are accurate, timely, and actionable. • Liaise with Backend Analysts on data infrastructure needs, supporting the delivery of reliable, quality data. • Champion Continuous Improvement: Gather and synthesize feedback to iterate on dashboard designs and reporting approaches. Embrace experimentation and learning, viewing challenges as opportunities to innovate. • Support, Document, and Train: Provide support for dashboard users, troubleshoot issues, and document best practices. Contribute to user guides and training sessions, helping others unlock the power of data at DaVita Revenue Operations (ROPS).

• Responsible for building, automating and distributing new reports or making updates to existing reports • Analysis & Technical: Understanding where to get data, how to pull it & how to use it across multiple databases (ex. EDW, SQL) • Writes requirements, designs, builds and automates complex reports utilizing advanced skills in tools such as Excel, SQL, and Tableau • Produces reports & ad hoc requests timely and error free • Initiate and/or maintain ongoing communication with facilities to ensure timely and accurate receipt of each patient's insurance coverage information • Problem Solving: Proactively raises awareness for how proposed changes may impact report accuracy & functionality • Translates data into actionable knowledge for the business through building of recurring reports • Develops report requirements by collecting input from business partners • Effectively leads working sessions • Directs & executes on next steps within work streams for which they are responsible • Builds collaborative partnership with all stakeholders

• Assist with the creation and maintenance of Power BI and Tableau dashboards supporting multiple service lines and account performance reporting • Transform and curate data from client-managed systems integrated to the client’s cloud data environment (AWS) as well as JLL-managed data sources • Contribute to data quality checks, cleansing, and reconciliation activities to ensure accuracy and consistency • Support automated reporting workflows and documentation of data processes • Support the generation of recurring performance reports (KPIs, operational metrics) and basic ad-hoc analyses • Participate in identifying trends and variances in real estate operations, providing account leadership with proactive insights on JLL’s service delivery • Present data findings in a clear and concise way to internal and client stakeholders • Collaborate with account teams to understand reporting requirements, goals, and objectives • Work closely under the guidance of the Senior BI Analyst / BI Team Lead to develop technical and analytical skills • Contribute ideas to improve dashboards, reporting workflows, and user experience • Follow data governance and security protocols aligned with client and JLL standards

Role Description Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. Qualifications - General duties and responsibilities of this position are described below. - This position may perform all or most of the primary duties listed below. - Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives. Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Regular eye-hand coordination and manual dexterity is required to operate office equipment. - The ability to perform work at a computer terminal for 6-8 hours a day. - Function in an environment with constant interruptions. - Ability to sit for prolonged periods. - Must be able to lift and move material weighing up to 20 lbs. - May experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. Company Description A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.