• Develop and maintain relationships with district clients, potential clients, dealer group management, and state dealer associations. • Establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, employee trainings, and regulatory interaction. • Minimize risk to increase profitability for the client. • Organize a quarterly visit schedule to maximize travel efficiency based on local and distant client groupings and service frequency. • Assist with and/or prepare various compliance documentation as needed (i.e., Hazard Communication, Respiratory Protection, Tier II reporting, OSHA 300 logs, etc.). • Assist in developing, implementing, and monitoring accident prevention programs, policies, and procedures to ensure continuous safe working conditions. • Help communicate and implement environmental management compliance systems. • Support the ongoing growth of the company by performing exceptional customer service and documenting referrals or sales leads per year to the area Account Executive. • Responsible for promoting productive relationships with dealer group management for KPA clients and State Dealer Association Management. • Performs other duties and fulfills other responsibilities, as assigned.

• Service inbound and/or emails from customers arranging group travel • Develop reservations consistent with the customer’s needs and within the specifications of the unique meeting/group profile • Exercise due diligence in seeking the lowest applicable fare using the GDS, Consolidator or block space with the airline • Negotiate the block space with the airline on the client’s behalf • Complete all reservations in an accurate and timely manner following meeting/group guidelines • Deliver extraordinary customer service to all ALTOUR clients • Greet all clients with enthusiasm • Provide consultative service to travelers and travel arrangers throughout the booking process

• Realizar prospecção ativa de novos clientes (leads próprios e recebidos via BDR); • Desenvolver e manter relacionamentos com a base de clientes: • Clientes ativos (expansão de vendas e identificação de novas oportunidades); • Novos clientes (abertura de oportunidades e negociações iniciais); • Realizar o lançamento de pedidos no sistema da empresa; • Acompanhar o processo de faturamento e garantir a entrega conforme o combinado com o cliente; • Participar de reuniões periódicas de acompanhamento de metas e resultado; • Entre outras demandas.

• Own and evolve a holistic member engagement strategy that drives acquisition, retention, and improved health outcomes across apree health offerings. • Build targeted, outcomes-focused engagement strategies using clinical risk data, social determinants of health, plan status, and demographics. • Set clear, measurable member engagement goals and take ownership of delivering results through targeted, data driven engagement strategies. • Design and launch multi-channel engagement campaigns across digital and offline channels (e.g., app and SMS, email, direct mail, events, webinars, outreach calls, and social media). • Develop and execute B2C social media strategies to drive engagement, brand awareness and acquisition. • Partner cross-functionally with Product, Clinical Operations, Customer Success, Sales, Analytics, Finance, and Customer Experience to implement engagement programs quickly and effectively. • Work closely with designers and creative partners to bring ideas to life—writing content and briefs, reviewing concepts, launching campaigns, and analyzing results. • Measure performance, test and learn, and use data to continuously refine strategy and improve member engagement. • Clearly communicate insights, results, and recommendations to internal teams and client partners.