Role Description I'm the CMO and I'm looking for a Senior Content & Communications Lead who is an exceptional writer, sharp thinker, and obsessive about clarity. This is a hands-on senior IC role. You'll own our content end-to-end — long-form, short-form, sales enablement copy, web, email, and narrative assets that shape how Loka is perceived by AWS sellers, buyers, and the market. You'll partner closely with me at first, then within 6 months be trusted to ship externally without oversight, make confident editorial calls, and raise the quality of every piece of communication that goes out under Loka's name. This is not a role for someone who wants to wait to be told what to write for a year. I'm looking for someone who deeply understands what we do, who we serve, and how we win — and turns that understanding into sharp, accurate, audience-ready writing. Someone who takes a vague brief and comes back with a structured plan. Someone who can sit on a call with an engineer, a client, or an AWS AM and translate what they heard into content that actually lands. Background in engineering, cloud, software, services, or B2B tech is essential. Loka is a full-stack software consultancy — we build production AI, agentic systems, cloud migrations, and data platforms for regulated industries. The best version of this role is filled by someone who already speaks the language: a former engineer who moved into content, a writer who has spent years at a cloud/AI/SaaS company, an editor who covered enterprise tech, or someone who grew up in B2B services. Engineering background is the strongest plus. If you've only written about consumer brands or lifestyle topics, this isn't the right fit. I'm looking for someone with the rigor to translate technical substance into content that lands. You ask sharp questions. You explain your choices. You care about audience and objective as much as craft. You should also be deeply fluent in how content and marketing are evolving. You can talk clearly about how you're using AI and agents to scale your work, where those tools create leverage, and where human judgment still matters most. We move fast at Loka, but we do it sustainably. We care about long-term growth in our team and business, not short-term burnout. If you're nodding along enthusiastically, I'd love to meet you. Qualifications - 5+ years of experience in content, communications, editorial, or marketing writing roles — ideally at a services, consulting, or B2B technology company. - A background in at least one of: engineering, cloud, software, services, or B2B tech. - Exceptional writing skills across formats: long-form, short-form, email, sales assets. - Demonstrated ability to write credibly about technical topics — AI, cloud, data, software — for both technical and business audiences. - Strong editorial judgment: taste, audience calibration, and a clear sense of when something is ready to ship. - Excellent verbal and written English communication skills. - Strong organizational skills and the ability to manage multiple fast-moving priorities. - Deep curiosity about AI-enabled content workflows and good judgment about their limitations. - Based in the United States with eligibility to work in the US. Requirements - Own and produce high-impact external content — case studies, web pages, landing copy, sales emails, offers, social posts, thought leadership, campaign narratives. - Translate Loka's technical wins (GenAI, agentic systems, cloud migrations, regulated-industry deployments) into sharp, accurate, audience-ready writing that lands with AWS sellers and buyers. - Develop and maintain the working understanding of Loka's offerings, audiences, and positioning needed to write independently without heavy SME hand-holding. - Sit on calls with engineers, SMEs, AWS partners, and clients — and turn what you heard into content that's accurate, persuasive, and on-brand. - Shape Loka's editorial and content strategy within your domain — what we're saying, to whom, through what, and why now. - Bring point of view to content planning: propose pieces, angles, and campaigns based on Loka's priorities (AWS co-sell, regulated industries, production AI work) rather than waiting for assignments. - Defend editorial choices with clear reasoning rooted in audience and objective. - Hold the Loka brand and voice across every format and channel. - Self-edit before handoff. Don't hand over work you can't defend as ready to ship. - Produce content that captures the "so what" for AWS sellers and buyers, not just surface-level summaries. - Use Claude and other AI tools meaningfully to accelerate drafting, research, editing, and repurposing. - Apply judgment about what should be automated, what should be assisted, and what still needs a human eye and brain. Benefits - 5/4 schedule with every other Friday off — 26 extra days off a year. - 100% remote work. - Premium health insurance. - 401(k) matching. - Short- and long-term disability coverage. - Paid sick days and local holidays. - Premium mental health subscriptions. - Continuous Learning Support. - And more.

Role Description Are you excited by the challenge of transforming complex content operations at global scale? Do you want to lead change that strengthens research integrity and accelerates the dissemination of trusted science? The Head of Content Process leads the transformation of SSRN’s end-to-end content processing into a scalable, controlled, analytics-driven, and highly automated operating model. This role shapes how submissions move from intake to publication, strengthening efficiency, quality, and research integrity. You will play a central role in enabling SSRN’s growth while protecting trust in its world-class preprint platform. Responsibilities - Design and implement a scalable, technology-enabled end-to-end paper processing model supporting current and future growth. - Redesign submission and processing workflows across intake, triage, integrity checks, routing, editing support, and communications. - Establish governance, controls, and escalation paths to reduce research integrity and fraud risk. - Define and oversee quality and fraud detection processes, including plagiarism, citation anomalies, and emerging integrity signals. - Build and manage operational dashboards and KPIs to drive performance, transparency, and continuous improvement. - Identify and deliver automation and outsourcing opportunities to improve efficiency and cost control. - Manage external partners, vendors, and classification activities, including taxonomy ownership and optimization. - Lead change management, documentation, training, and adoption of new workflows and controls across teams. - Be a member of the SSRN Leadership Team, reporting to the Director of SSRN, while managing a team of 6 processors. Qualifications - Experience designing and leading complex operational workflows in content, publishing, or knowledge-based environments. - Demonstrated ability to use data, analytics, and KPIs to drive operational decisions and continuous improvement. - Experience managing vendors, external partners, and distributed teams. - Proven change leadership skills, including stakeholder engagement and adoption of new ways of working. - Ability to balance strategic vision with hands-on operational execution. - Strong communication and collaboration skills across technical, product, and operational teams. - Prefer an understanding of research integrity, quality assurance, risk management, or fraud control frameworks. Requirements - Work in a Way That Works for You: We promote a healthy work/life balance across the organisation. - Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Benefits - Numerous wellbeing initiatives. - Shared parental leave. - Study assistance. - Sabbaticals. - Annual incentive bonus eligibility. Company Description A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Role Description We are looking for an experienced Moderator with experience in child trust and safety to join our remote team. As a member of this project, you will: - Monitor & moderate social feeds for issues raised by the public. - Respond where appropriate using pre-approved text. - Escalate issues to our client's security where appropriate. Project Hours (All Times Pacific): - Monday: 6am-10am PT - Tuesday to Friday: 6am-11am - Saturday & Sunday: 6am-2pm Commitment: 20 hours per week for 90 days. Orientation Begins: TBD Language: English Qualifications - Experience moderating user-created projects and live-streamed content to determine the level of safety. - Focused on the task ahead. - Comfortable with the possibility of viewing extreme or disturbing content. - Experience with child trust and safety. - Understanding of high-level child safety processes. - Experience with Zendesk is a plus. Requirements - Take your time and ensure your application is thorough and grammatically correct. Benefits - Hourly Rate: To be discussed in the interview phase. Company Description ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for: - Customer support - Content moderation - Trust and safety - Community management - Social media services We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, and Tourism Ireland. We support over 50 languages in more than 90 countries. We’re primarily a remote company. ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations. Individual base pay or rate depends on various factors, including primary work location, complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. This advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.

• Own and execute our organic growth strategy across SEO, answer engine optimization (AEO), organic social, and content distribution. • Develop high-quality content — articles, landing pages, social posts, and distribution assets — that ranks, gets cited, and drives qualified traffic. • Run technical and on-page SEO: keyword research, site structure, internal linking, metadata, and content optimization for organic search. • Optimize our content to be surfaced and cited by AI answer engines and LLMs, an increasingly important discovery channel. • Manage and grow organic social channels, building distribution playbooks that extend the reach of every piece of content. • Track, measure, and report on organic performance, and turn what you learn into the next round of work. • Collaborate with product and other marketing functions to ship content that's both well-crafted and well-targeted — including owning design direction by prompting and reviewing AI-generated or outsourced visuals. • Bring experience building organic channels from scratch or scaling them meaningfully — whether that's 0 to 1 (establishing what didn't exist) or 1 to 10 (accelerating what's already working).