Coordinator, Global Digital Operations HybridPublishingFull time New York, New York, United States Overview Description Job Title: Coordinator, Global Digital Operations Department: Global Digital Business Reporting To: Matt Rose Location: New York, United States Hybrid Working: 3 days in your local office Full-time | Permanent The Role As Kobalt’s Global Digital Business team continues to evolve and grow, we are negotiating increasingly sophisticated deals, managing a heightened volume of partnerships, and adapting to new markets and products that are coming to market across the world. The Coordinator, Global Digital Operations will drive optimization and claiming across a diverse range of User-Generated Content (UGC) partnerships (including YouTube, Meta, and TikTok) while acting as the organizational backbone of the Global Digital Operations team. Beyond tracking key deliverables and managing workflows throughout the partnership lifecycle, you will proactively design and implement better systems to maximize our operational efficiency. What You’ll Do - You coordinate digital rights operations, including managing asset claims within various rights management systems, executing takedown requests across digital platforms, and acting as a primary point-of-contact with external rights management vendors. - You act as a systems-builder for the team, actively identifying ways to improve how we work by designing, implementing, and managing better operational workflows, maintaining highly organized records, and building a clear internal knowledge base. - You navigate partner platforms as well as internal tools to identify revenue gaps, at-risk assets, and optimization opportunities. - You handle pre- and post-deal administrative requests, providing dedicated organizational support to the Global Digital Business team and supporting the ongoing administration of digital partnerships. - You assist on projects related to the resolution of conflicts, claim disputes, and internal/external Data Quality Initiatives (DQI). - You proactively identify and resolve ownership overlaps and disputes with other publishers and rights societies. - You provide support for the team's data projects by collecting and organizing key metrics. - You collaborate closely with the senior digital team by gathering insights, helping to create deal models, and providing strategic recommendations. What You’ll Bring Preferred: - You have relevant work experience in digital music operations at a publisher, rights society, record label, distributor, or digital platform. - You possess a solid understanding of the music publishing industry, a love of music, and a strong desire to work at a progressive publisher representing some of the greatest talent in the world. - You are highly organized, detail-oriented, and possess a systems-thinking mindset—always looking for ways to build better processes and keep the team running smoothly across multiple complex projects. - You can demonstrate an in-depth understanding of the digital music landscape, including trends, key players, and market dynamics. - You know the ins and outs of the leading content management systems (YouTube CMS, Meta Rights Manager, and TikTok Media Match). - You have excellent verbal and written communication skills for collaborating with internal teams and external partners. - You have an ability to work across a multifunctional team successfully with experience navigating complex problems while partnering with all levels of the organization. Additional Skills That Could Add Value: - You possess strong analytical capabilities with the ability to interpret complex data and identify trends, with SQL query experience being a strong plus. - You are forward-thinking and AI-native, with hands-on experience using Large Language Models (LLMs) and a proactive approach to utilizing AI tools to streamline workflows. What Success Looks Like By Month 3: You’ll have developed a strong understanding of Kobalt’s digital operations workflows, rights management systems, and UGC partnerships. You’ll be confidently supporting day-to-day operational processes, managing administrative tasks, and building familiarity with partner platforms and internal systems. By Month 6: You’ll independently manage core operational workflows across digital partnerships, proactively identifying optimization opportunities, resolving issues, and contributing to improvements in team processes and documentation. By Year 1: You’ll be a trusted operational partner within the Global Digital Business team, confidently managing complex digital rights workflows, supporting large-scale partnerships, and contributing strategic insights that improve efficiency and revenue optimization across the function. Key Behaviours for Success Systems Thinking: Continuously looks for ways to improve workflows, build scalable processes, and enhance operational efficiency across the team. Problem Solving & Initiative: Proactively identifies issues, investigates discrepancies, and drives solutions in a fast-moving operational environment. Adaptability: Thrives in an evolving digital landscape, remaining agile and responsive to new products, partnerships, and technologies. Interview Process Recruiting team Senior Director, Global Digital Strategy & Operations VP, Global Digital Business and Global Media We aim to complete the full interview process from initial application to offer within three working weeks. While we do our best to meet this timeline, there may be occasional delays. If that happens, our Recruitment Team will keep you updated every step of the way. Why Choose Us At Kobalt, we’ve championed creators since 2000. Our technology and music services are built to make the industry more transparent, fair, and rewarding for artists, songwriters, and rights holders. We’re proud to work with some of the world’s most influential talents including Phoebe Bridgers, Sam Fender, Paul McCartney, Foo Fighters, Karol G, Young Thug, Kali Uchis, FINNEAS, and Andrew Watt as well as acclaimed writers like Simon Aldred (Rag’n’Bone Man, Liam Gallagher, Celeste) and Clarence Coffee Jr. (Dua Lipa, Lizzo, The Snuts). We’re a company that thrives on creativity, collaboration, and progress. Our values: Music First, Transparent, Tech Powered, and Transformative. Shape how we work, build, and grow together. We are a community of people who care deeply about making a meaningful impact in music and technology. Kobalt is an equal opportunity employer. We believe in equitable access to opportunities and are committed to building a diverse, inclusive, and supportive workplace. We welcome applications from people of all backgrounds and identities. If you need any adjustments during the hiring process, please let us know we’re happy to help. If this sounds like you, then please share your story by filling out the application below. To get you in the right mood, have a listen to songs by our talented creators, especially curated to get you in the right mood when looking for the next challenge! IMPORTANT NOTICE Applicants must be eligible to work in the United States. A full background check on acceptance of offer. Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law. The range provided is for NYC-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than NYC may differ based on the cost of labor in that location. Pay range: $23.08 -$24.76 p/hr Kobalt Music collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant see the privacy notice for further details. Kobalt Music does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Role Description Wiser is currently seeking a valuable addition to our Data Operations Specialist Team. The ideal candidate will exhibit exceptional attention to detail, reliability, a strong work ethic, and a positive and engaging attitude. In this role, your daily responsibilities will play a pivotal role in assisting our Fortune 500 clients in making transformative decisions! - Thoroughly assess data to maintain the highest quality standards for our clients. - Proactively notify the Operations Team of any user confusion or potential data anomalies that may raise red flags. - Conduct post-campaign data reviews diligently to validate and address any data outliers. - Familiarize yourself with internal process flows and departmental procedures. - Act as a vigilant quality control point, ensuring data accuracy and serving as a crucial departmental check and balance. - Maintain regular communication with our users to address their inquiries and ensure their satisfaction. - Play a pivotal role in providing valuable input for the development of future Data Quality tools. - Demonstrate critical thinking skills and unwavering attention to detail. Qualifications - Minimum requirement includes a graduate degree in a professional setting. - Proficiency in both written and spoken English is essential. - Possess outstanding project management skills and an unwavering commitment to attention to detail. - Demonstrated reliability and flexibility, including the ability to work weekends when necessary. - Maintain a steadfast dedication to upholding high standards of excellence and quality. - Exhibit the capability to work productively both independently with minimal oversight and collaboratively within a team. Requirements - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. - Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. - All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. - Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Role Description Black Bear Energy is seeking a Manager of Client Operations. This position includes managing projects and leading deals for solar and storage opportunities in the commercial real estate and corporate sectors. They will work closely with the Client Operations Team, senior Black Bear team members, and institutional property owners to ensure projects are identified, planned, developed, and completed successfully. Responsibilities include generating new business, collaborating across teams to provide excellent service, and handling the daily tasks involved in managing solar and storage projects. - Interfaces and coordinates with a results-driven multi-disciplinary team of internal and external parties to ensure the viability of identified projects through analysis and project management. - Run the RFP process in collaboration with the team to effectively identify and recommend channel partners to the client, and to define the commercial terms of each project. - Creates work products including property site decks and RFP results recommendations. - Manages multiple live deals simultaneously, while developing and assessing others. - Develops and manages internal and external networks/relationships with existing clients, industry contacts, and channel partners. - Works closely with transactions and construction teams to effectively manage projects across swim lanes. - Works closely with property owners to understand and manage substantive issues around financial, legal, energy and operational aspects of solar or other energy projects. - Manages relationships with energy/facility/property managers. - Fosters an environment that delivers best-in-class service and superior results to clients. - Closely follows industry trends and competitor activities, including regulatory/financial incentives, power pricing and structured financing transactions. - Enters and updates relevant project and client data within Black Bear’s internal database. - All other duties that may be assigned. Qualifications - 4-8 years relevant experience preferred. - Must be passionate about the renewable energy/sustainability industry. - Willingness to travel, as needed. - Strong prioritization and organizational skills; the ability to quickly learn new tasks. - Excellent written and verbal communication skills, as well as interpersonal skills. - Must have an entrepreneurial attitude and a diplomatic approach. - Knowledge of or experience in solar PV, energy efficiency, energy storage, or power projects in the US; knowledge of the renewable energy power market and its dynamics. Requirements - Salary: $100,000 - $150,000 annually; 10-15% bonus (depending on experience). Benefits - Company Paid medical, dental, vision, prescription drug, accident & sickness benefit, basic group life and AD&D, and Employee Assistance Program. - Paid vacation, company-paid holidays, and paid sick leave. - 401(k) retirement savings plan.

Role Description As a Consultant within Digital Operations & Service Management, you will advise clients on designing, evolving, and operating modern IT and Digital operating models in response to AI adoption, cloud transformation, cyber resilience, and complex service ecosystems. - Lead or contribute to proposals and engagements focused on IT and AI Operating Model strategy and design. - Define roles, decision rights, governance, service accountability, and performance metrics. - Focus on transitioning towards AI-enabled and agent-supported operating environments. - Lead project teams to deliver current-state assessments, target operating model (TOM) design, and implementation of ITSM and SIAM governance. - Ensure effective integration into existing service delivery environments. Qualifications - Bachelor’s degree from an accredited university. - ITSM certification (e.g. ITIL) or equivalent practical experience. - 8 - 15+ years’ experience in Operating Model Design, SIAM, ITSM Strategy, or CIO Advisory roles. - Demonstrated experience designing and implementing Operating Models and/or Service Management frameworks. - Strong stakeholder management and executive-level communication skills. - Proven leadership experience managing high-performing, multidisciplinary teams. Requirements - MBA or Master’s degree (preferred). - Experience delivering AI-enabled or AI-ready operating models. - Demonstrable experience across both Operating Model Design (TOM) and SIAM. - Exposure to M&A scenarios, including post-merger integration and service separation. - Experience in large, complex, multi-vendor IT environments. - Strong understanding of cloud platforms, network services, sourcing, and service delivery operations. - Expertise in ITSM and Operating Model governance. Benefits - Industry-leading compensation and benefits. - Top training and development opportunities. Company Description Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. Our culture is inclusive and entrepreneurial. - Recognized as one of the UK’s top firms by the Financial Times and Forbes. - Top employers list for 2023 in Germany. - Named on the list of Best Firms to Work for by Management Consulting Magazine. - Recognized by the Top Employers Institute for exceptional standards in employee conditions across Europe for five years in a row.