• Provide high-level support across multiple businesses. • Conduct outbound calls and generate leads. • Assist with collections and payment follow-ups. • Support eBay and online marketplace activities. • Prepare reports and assist with daily business operations. • Organize and manage tasks and assignments. • Post advertisements on online platforms. • Communicate professionally with customers regarding outstanding balances.

Role Description We are looking for a trusted partner to join our team as a CEO Assistant for a maternity cover. In this position, you will ensure seamless business continuity by keeping our CEO perfectly aligned and supported within our fast-paced global ecosystem. - Own and drive the execution of the CEO's complex calendar, efficiently coordinating requests across different countries, global stakeholders, and multiple time zones. - Plan and execute seamless international business travel itineraries, directly managing visa requirements, bookings, check-ins, and all relative documentation, while aligning with personal preferences. - Act as the main point of contact for internal corporate workflows, overseeing digital signatures, purchase orders, and expense management in close alignment with the Treasury department. - Lead the organization of high-level internal corporate events, executive sessions, and support the coordination of company-wide corporate gatherings. - Maximize the CEO's daily efficiency by filtering, prioritizing, and assembling essential reading materials, reports, and pre-meeting documentation. - Manage corporate credit cards, internal expense reporting tools, and oversee complex medical, insurance, and personal reimbursement processes. - Supervise and manage administrative updates, requirements, and logistics related to the executive company car. - Provide dedicated support on confidential personal administrative tasks. Qualifications - Proven experience as a Personal Assistant or Executive Assistant supporting C-level figures within fast-changing, international environments. - Exceptional diplomacy, absolute discretion, and an empathetic communication style. - High resilience and decisiveness when driving the decision-making process. - Exceptionally structured, detail-oriented, and proficient with digital executive tools, travel booking platforms, and budget pacing tools (Excel expertise is a plus). - Full professional proficiency in both Italian and English is mandatory. Requirements - Ability to guide choices firmly, navigate ambiguity, and solve conflicts in a fast-changing landscape. Benefits - An opportunity to thrive in a rapidly scaling multinational company. - A vibrant, informal, and inclusive work environment. - We champion autonomy, flexibility, and a hybrid work model, empowering you to own your work. - Access to learning opportunities and regular feedback sessions. - Enjoy our central, modern offices featuring fresh snacks, coffee (including vegan options!), and ergonomic setups. - Engage in meaningful team events: offsites, happy hours, company parties, and celebrations that unite us beyond daily tasks. - We provide all the necessary equipment for you to work effectively and set up your workspace, wherever you are. - Benefit from additional country-specific advantages based on local contracts and practices.

Role Description Wir suchen eine organisierte, verlässliche Persönlichkeit, die aktiv mitdenkt. - Laufende Buchhaltung (Belegverwaltung und vorbereitender Finanzbuchhaltung (DATEV-Schnittstelle), Lohnabrechnungen) - Abstimmung mit Steuerberater und Behörden - Unterstützung der Geschäftsführung im Tagesgeschäft (E-Mail, Termine, Recherchen, Koordination) - Überwachung von Zahlungsein- und -ausgängen - Pflege von Dokumenten, Verträgen und internen Tools - Gelegentliche Sonderprojekte (z. B. Reporting, Onboarding-Unterstützung) Qualifications - Fundierte Erfahrung in der Buchhaltung – du bist sicher mit Belegen, Rechnungen und Konten - Kaufmännische Ausbildung oder vergleichbare Qualifikation (z. B. Bürokauffrau, Steuerfachangestellte) - Sicherer Umgang mit gängiger Buchhaltungssoftware (z. B. DATEV, Pathway) - Strukturierte, selbstständige Arbeitsweise – du brauchst keine tägliche Kontrolle - Gute Kommunikation auf Deutsch - Interesse an einem wachsenden E-Commerce-Unternehmen Benefits - 100 % Remote – arbeite von wo du willst - Flexible Arbeitszeiten im Rahmen von 20–30 Stunden/Woche - Kurze Entscheidungswege und direkte Zusammenarbeit mit der Gründerin - Ein sinngetriebenes Produkt, das Frauen wirklich hilft - Langfristige Zusammenarbeit mit Entwicklungspotenzial

Description and Requirements The Team You Will Join On MetLife's Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life's important moments, solving challenges, or simplifying processes with innovative technology, you'll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you'll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn't just a goal - it's what we do, one conversation at a time. The Opportunity Ensures that the team achieves or exceeds its business objectives in the areas of Claim Management Accuracy, Customer Centricity and Expense Management. Sets clear expectations of performance according to the MetLife vision and holds the team accountable to those expectations. Ensures that the team has the knowledge, skills, and tools to be successful and provides support as appropriate. Key Responsibilities • Clearly articulate the vision of success, how each role, and individual contributes to that vision, and the specific expectations for each role and individual • Supports and guides assigned team members to ensure that they have the knowledge and skills, tools, and resources to be successful in achieving those expectations • Remove barriers to the success of the team or the individual • Identifies barriers and escalates to senior leaders in the organization as appropriate along with recommended solutions • Takes accountability for the team they lead and the results it produces for each of the key areas of performance; customer centricity, expense management, claim management accuracy. • Holds team accountable and provides positive reinforcement to team members that is directly linked to their behaviors and outcomes • Intervenes as required to address acute gaps in performance, either of individuals on the team, or the team as a whole • Analyzes data and implements strategies to address root causes of the gaps and monitor strategies • Identifies and implements strategies to enhance claim management and customer centricity effectiveness and efficiency of their team • Interacts effectively with claimants and internal/external customers, to understand and service their needs while addressing service issues swiftly • Drives Claim Management Accuracy and Customer Centricity through support of the QQA Program, claim file reviews and call monitoring • Achieves all Individual and Team outcomes through the management of their team Key skills: • Strong verbal and written communication skills. Ability to articulate clearly to diverse audiences with different styles • Understanding of the broad business context, to include key business indicators, metrics, customer service scores, etc. • Influencing and motivation skills • Corporate courage • Ability to give and receive feedback in a non-judgmental and non-defensive manner • Comfort with conflict • Strong knowledge of Short-Term Disability claim practices and processes performed by the individuals they lead • Critical thinking skills • Strategic thinking skills • Strong listening skills • Ability to partner Required Qualifications - 2+ years of supervisory experience demonstrate strong leadership and coaching skills. Extensive knowledge of STD - Strong analytical and decision-making skills with a focus on producing results. Creative problem-solving abilities and the ability to think outside the box - Excellent interpersonal and communication skills in both verbal and written form. Excellent customer service skills proven through internal and external customer interactions - Demonstrated conceptual thinking, risk management, ability to handle complex situations effectively - Organizational and time management skills, ability to effectively manage multiple systems and technology resources Preferred Qualifications • Bachelor's degree • 7+ years of STD Insurance Claims experience • knowledge of STD, group disability, Workers Compensation, ERISA, Social Security and state laws The expected salary range for this position is $55,600 - $99,300 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.