Billing Specialist Hybrid Req #1691 1500 Portland Ave, Rochester, NY 14621, USA Job Description Billing Specialist (Hybrid) Join us in caring for the most important people on Earth! We reward hard-working and caring professionals with competitive pay, great benefits and career growth opportunities. St. Ann’s Community Management Company, Inc. (SAMCI) is currently looking to hire a Billing Specialist to accurately process Fee Revenues for Agency through to timely collection. This position involves a “hybrid” work schedule; working occasionally remotely or onsite with Clients. St. Ann’s Community Offers: - Hybrid work schedule - Pay Range - $17.50/hr. - $21.90/hr. - Tuition Reimbursement and Scholarship Opportunities - Dental, Health & Vision - 403(b) Retirement Plan - Opportunities for growth and advancement Job Description: - Exercises full compliance with the St. Ann’s Community Code of Conduct, policies and procedures - Maintain Clearinghouse and/or Electronic Medical Record as needed for all eligibility and billing needs - Prepares and submits billing claims which include posting monthly receipts and adjustments, reconciling receipts, preparing refunds, and processing monthly statements. - Performs routine analysis and ensures proper procedures related to Medicare, Medicaid and other third-party payers - Proactively works aging reports and write appeal letters when applicable - Prepares All Third-Party Insurance bills for submission or patient billing - Data Entry of Cash Receipts by Entity - Responds to patients and responsible parties’ billing questions. - Identify issues attributing to account delinquency and communicate with Supervisor Candidate Requirements: - Local candidates only - Associate’s Degree with One (1) to Two (2) years of billing and computer experience - Medical Billing Certification preferred - Knowledge of Medical Billing or equivalent Required - Must obtain Medical Billing certification within one year of employment. Employer paid certification with 2 year commitment - Must maintain active Medical Billing certification while employed with SAMCI. This includes completing required continuing education credits. Job Details Pay Type Hourly

Role Description The Individual Contributor will provide excellent customer service and product information, solutions, and relevant details to patients and providers. Most importantly, this position provides above and beyond communication with our patients so that they feel heard, understood, valued, and more connected with Apria. - Evangelize our customers and turn our disgruntled patients into our biggest fans. - Support our Field teams, Operations, and Sales by delivering timely feedback that empowers our teams to deliver exceptional patient experiences. - Critically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures. - Proactively create a better patient experience. - Be a champion of the employee experience and drive our unique company culture. - Support the development and implementation of employee programs that nurture our company's core values to engage employees and create a positive culture. Qualifications - High school degree or equivalent. - 1-3 years’ experience in healthcare/health insurance industry desired. Requirements - Patient-Focused: You start with the patient and work backwards. - Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities. - Collaborative: You love teamwork and work well across functions and groups. - An Effective Communicator: You write and speak clearly, concisely, and with a spirit of partnership. - Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others. - Relationship Builder: You excel in getting people involved and building a network of contacts. Benefits - Medical, dental, and vision care coverage. - Paid time off plan. - 401(k) Plan. - Flexible Spending Accounts. - Basic life insurance. - Short-and long-term disability coverage. - Accident insurance. - Teammate Assistance Program. - Paid parental leave. - Domestic partner benefits. - Mental, physical, and financial well-being programs.

Role Description Ferguson is currently seeking the right individual to fill an immediate need for a Credit Specialist. This role is approved to be fully remote and can be based anywhere in the United States. - Responsible for handling a high volume of inbound calls with expectations of taking around 50 calls per standard shift - Data Entry - Work on simple, non-sensitive credit accounts, following guidelines established for the organization - Specific responsibilities include: - Receipt of customer payments - Reconciling outstanding account balances - Preparation of periodic reports on accounts receivable and past due status - Helps customers with questions/problems on their account - Perform routine clerical support for functional groups performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor - Approves order ticket releases for credit accounts on restriction - May update and summarize receivables - Notifies/resolves uncollected COD's and processes/resolves NSF checks - Research/resolve credit card charge backs - Processes payments for open customer accounts - Identify the needs of customers and resolve issues - All applicants must be highly detail oriented and have outstanding interpersonal skills Qualifications - Credit experience of 1-3 years - Ability to work 8am-5pm EST or CST - Call center experience is a plus - Ability to organize and prioritize work - Effectively communicate in writing and verbally - Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.) - Ability to adjust work schedule in accordance with job objectives - Must have strong and accurate data entry skills - Perform basic math functions - Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner - Ability to react well in a fast-paced environment & follow through on commitments Benefits - Health, dental, and vision insurance - Paid time off - Life insurance - 401(k) with a company match - Mental health coverage - Gender affirming and family building benefits - Paid parental leave - Associate discounts - Community involvement opportunities - Holistic approach towards benefits plans and programs

Role Description This person should have an in-depth knowledge of the specific job function. This person will be innovative, multi-skilled with exceptional communication skills, attention to details and provide administrative support as needed. - Assist the contracting team managing and processing Medicare Advantage Contracting - Work directly with affiliate agencies to ensure their needs are met - Communication and customer service with agents - Work directly with other departments to assist with various needs - Attend Company Events - Some Travel - Participate in Company social media as per executive management - Assist in social media platforms and online presence - Flexibility to learn and take on additional tasks, as needed, especially during times of elevated workflow - Support Contracting and Accounting teams as needed with data and office work flow - Assist Contracting and Office admin team with general office responsibilities related to data entry, contracting, and general office tasks Benefits - A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance. Company Description For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.