Role Description We are seeking a highly organized and detail-oriented Loan Processor to manage and oversee loan applications from initiation through to settlement. The successful candidate will play a critical role in ensuring all loan files are accurate, complete, and compliant with lender requirements. This role requires strong MyCRM knowledge, excellent communication skills, and the ability to coordinate effectively with multiple stakeholders. Important Note: This role can be full-time or part-time (compensation is pro-rated based on the days and hours worked). Key Responsibilities: - Manage the end-to-end loan application process, ensuring accuracy and timely progression - Use MyCRM, Apply Online (AOL) and Simplology systems to process applications efficiently - Maintain organized loan files, ensuring all documentation is complete and up-to-date - Liaise with lenders, clients, and internal teams to resolve queries and ensure smooth processing - Monitor loan progress and provide regular updates to relevant parties - Ensure compliance with internal policies, lender requirements, and regulatory standards - Order valuations and Pricing - Assist with Discharges and Loan documents - Understand how lender calculators work Qualifications - Proven experience with MyCRM and other loan processing platforms - Recently worked for a brokerage firm - Strong knowledge of the end-to-end loan application and settlement process especially in the Australian market - Excellent attention to detail and organizational skills - Strong written and verbal communication skills - Ability to manage multiple applications simultaneously under tight deadlines - Previous experience in mortgage, lending, or financial services is preferred - Experience as a Parabroker is highly desirable Desirable Attributes - Proactive, solution-oriented, and able to work independently - Comfortable liaising with external lenders and internal teams - Skilled at tracking, reporting, and problem-solving Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Role Description We're looking for an organized and detail-focused Travel Operations Administrator to support daily operations by managing travel-related processes, coordinating booking details, and ensuring workflows run efficiently from start to finish. This fully remote opportunity is ideal for someone who thrives in a structured environment, enjoys administrative work, and can keep multiple tasks organized and on track. In this role, you'll use established systems, tools, and training to assist with coordinating travel operations, tracking important updates, and maintaining accurate documentation. You'll work independently while ensuring a high level of accuracy, clear communication, and consistency across all tasks. - Oversee travel-related administrative processes and workflow coordination - Manage booking details, timelines, and confirmations - Communicate with clients and team members to gather and verify information - Track progress, monitor outstanding items, and follow up as needed - Maintain organized digital records and operational documentation - Review travel details to ensure accuracy and completeness - Support daily operations by keeping workflows efficient and on schedule Qualifications - Strong organizational and communication skills - Ability to manage multiple tasks and prioritize effectively - Experience in administrative support, operations, coordination, or customer service (preferred, not required) - Comfortable working independently in a remote environment - Detail-focused, dependable, and proactive - Tech-savvy and able to learn new systems quickly - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - Fully remote flexibility - Structured onboarding and ongoing support - Clear systems and processes designed for success - Opportunity to build operations and administrative experience - Supportive and collaborative team environment

Role Description - Assist in working with and onboarding transportation partners, managing the daily trips and assisting parents and districts to take care of their needs. - Daily customer management to include but not limited to day-to-day operations, new client start-ups, client retention, and development. - Assist in capturing new business opportunities with current customers and new clients. - Work with internal staff on completing proposals and negotiating with customers. - Acquire and manage staff equipment and any items required to perform trips (i.e: driver/staff badges, business cards, etc.). - Monitor any new legislations affecting alternative student transportation. - Assist team with implementing new legislations. - Will be required to assist in finding, onboarding, and developing ongoing relationships with local and national transportation providers. - During school year startup, it will be required to communicate and negotiate proposed routes with local service providers. - Responsible for overseeing and ensuring that accounts are running efficiently, and customer service levels are managed to client expectations. - Oversee vehicle maintenance and compliance along with managing a large driver and transportation partner pool. - Work in collaboration with internal departments to execute reports and programs to improve service quality, reduce costs, and increase service productivity. - Maintain a safe and efficient environment for our passengers, contractors, and non-riding public by managing regulatory and client policies and procedures. - Follow all First Student policies and procedures while providing the best customer service to our clients. - Use effective industry skills and abilities to support and grow daily transportation operations. - Must be able to learn and utilize technical skills to create reports, SOP’s, and assist in formulating standard practices within FirstAlt. - Duties and responsibilities are not limited to above descriptions and can be modified or changed at the discretion of Management. Disclaimer Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Company Description At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.

• Lead and mentor a team of professionals across Client Service and Operational Administration, fostering a culture of excellence and collaboration. • Conduct performance evaluations, provide feedback, and guide professional development for team members. • Manage escalated requests, resolving complex client and operational challenges efficiently. • Oversee processes for asset movements, including wires, journals, checks, ACHs, and alternative investments. • Ensure adherence to fraud and cybersecurity procedures and compliance with regulatory requirements. • Monitor daily treasury operations, including trading, cashiering, and problem resolution. • Optimize workflows and ensure operational congruence between departments. • Supervise new accounts setup, onboarding, and ongoing account services. • Collaborate with the Alternative Investments team to manage private equity, hedge funds, real estate, and other non-traditional assets. • Enhance the client experience through proactive problem-solving and alignment of internal processes with client needs. • Partner with advisors to provide subject matter expertise and ensure timely responses to inquiries. • Work closely with custodians and third-party vendors to streamline transactions and address issues. • Collaborate with leadership to implement best practices and develop strategic initiatives that improve efficiency and service quality.