• Responsible for the review and resolution of clinical appeals • Reviews documentation and interprets data obtained from clinical records • Independently coordinates the clinical resolution with internal/external clinician support as required • Support UM, MPO, Coding, or Behavioral Health appeals.

• Source 100% of opportunities independently —no inbound leads, referrals, or assigned accounts • Build a pipeline from scratch using bank-provided prospecting tools, cold calling, Center of Influence (COI) development, and sustained community engagement • Execute a field-based sales strategy, spending at least three days per week meeting prospects in person • Target middle-market and upper-middle-market companies with $1MM+ in annual card spend • Initiate and lead conversations with C-suite executives and senior finance leaders to understand spend strategy, controls, and business objectives • Conduct detailed spend and expense analysis to identify inefficiencies and develop executive-level recommendations • Position and advise on the most effective card programs, confidently articulating value, ROI, and governance considerations • Collaborate with internal partners to deliver a seamless, consistent client experience from sale through implementation

• Create delivery operating model: intake, scoping, SOWs, QA, SLAs, change control, and reporting. • Build reusable IP: templates, playbooks, mapping libraries, workshop agendas, and QA rubrics. • Hire and lead a team of specialists; build service-line pods over time. • Phase 1: framework digitisation & control/check mapping inside Sprinto. • Phase 2: packaged services for risk assessment, privacy (DPIA), policy review, internal audits, and audit readiness support. • Phase 3: scale into security assurance programs and partner-led offerings (e.g., VAPT program management, vendor governance, QA, and customer outcomes). • Define service packaging and pricing models (fixed-fee tiers, retainer options where relevant). • Own utilization, margins, capacity planning, delivery forecasting, and predictable throughput. • Partner with Sales/SE/CS to attach services appropriately and improve enterprise deal conversion + retention. • Create “AI-assisted playbooks” for repeatable services (DPIA, risk assessment, policy review, internal audit checklists). • Build structured input forms/checklists that juniors can fill out, enabling consistent output. • Define QA guardrails (mandatory source inputs, validation steps, human approval gates). • Maintain an internal library of prompts/templates and continuously improve them based on audit/customer feedback. • Establish acceptance criteria and review mechanisms for deliverables. • Define boundaries and disclaimers to avoid uncontrolled liability. • Build partner qualification standards and a QA framework for third-party-delivered services.

Role Description The Danaher Business System (DBS) leader for Diagnostics Platform, India region is responsible for bringing Danaher's continuous improvement system, DBS to life and optimizing sustained operational performance across commercial functions by implementation of Danaher Business System tools, methods, and philosophies. This position is part of the India team and will be based in Bangalore. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. This position reports to the General Manager, Beckman Coulter Diagnostics, India and is a part of the Diagnostics group at the Danaher Corporation. He/ She will be responsible for leading all DBS initiatives across Diagnostics operating companies within the India region in a growth oriented, cost-effective, financially aware, high quality and safe manner and developing long term commercial operational strategies, working closely with senior management to meet company objectives to drive efficiencies, yield optimal productivity and performance. If you thrive in a leadership, fast paced, supporting role and want to work to build a world-class diagnostics organization—read on. In this role, you will have the opportunity to: - Drive, mentor, and motivate cross-functional teams from a DBS perspective, fostering a culture of excellence, collaboration, and continuous improvement and drive the effective implementation and consistent application of DBS principles in India. - Collaborate with the leadership team to ensure the commercial team possesses the requisite skills and capabilities to execute DBS tools across functions in India consistently. - Collaborate closely with the Leadership Team (LT) to identify improvement opportunities and actively contribute to developing commercial strategies and provide support to the organization in improving commercial performance metrics, such as growth, profitability, menu expansion, customer satisfaction and productivity. - Lead and organize Kaizen events to drive continuous improvement, ensuring a robust pipeline of improvement initiatives contributing to ongoing productivity enhancement, with a direct link to Policy Deployment (PD). - Provide / promote comprehensive DBS training programs for Associates in India, ensuring skill development and proficiency in relevant areas. - Support improvement of baseline performance relative to growth, profitability, productivity, and responsiveness by delivering business results and promote the sharing of best practices across functions in Beckman Coulter. - Drive consistency in meeting or exceeding Improvement Targets by using DBS principles and Lead Conversion methods and practices. Qualifications - 15+ years of experience in driving operational excellence preferably in healthcare domain - Bachelor’s degree with master’s degree in business with 5+ years experience - Experience in commercial roles - Commercial competence & Skills - Ability to create and enforce process discipline, deliver results and drive change - Ability to effectively and seamlessly work in cross-functional teams - Proficient in Excel, and PowerPoint. Has good presentation skills - Strong written and oral communication skills for direct communication with customers, co-workers, and partners at all levels, all functions, and all regions of the organization - Proven track record of being able to work under time pressure and in a lean organization Requirements - Ability to travel up to 25% with overnight stays across the global landscape to attend internal and customer-facing meetings Benefits Danaher, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Danaher, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Danaher can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com .