Auto-Owners Insurance logo
Auto-Owners Insurance

Headquartered in Lansing, Michigan, Auto-Owners Insurance Group was founded in 1916 and is now one of the largest insurers in the United States, providing over

Field Claims Representative

Location

Michigan

Posted

7 days ago

Salary

0

Seniority

Senior

Bachelor Degree

Job Description

Field Claims Representative

Auto-Owners Insurance

Title: Field Claims Representative Location: Lapeer United States Job Description: A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to: - Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability - Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims - Become familiar with insurance coverage by studying insurance policies, endorsements and forms - Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary - Ensure that claims payments are issued in a timely and accurate manner - Handle investigations by phone, mail and on-site investigations Desired Skills & Experience - Bachelor's degree or direct equivalent experience handling property and casualty claims - A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims - Field claims handling experience is preferred but not required - Knowledge of Xactimate software is preferred but not required - Above average communication skills (written and verbal) - Ability to resolve complex issues - Organize and interpret data - Ability to handle multiple assignments - Ability to effectively deal with a diverse group individuals - Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents) - Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage Benefits Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you! Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. - Please note that the ability to work in the U.S. without current or future sponsorship is a requirement. #LI-CH1 #LI-Hybrid

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Role Description Seeking an experienced, senior level Property Claims Adjuster for our Northern and Western Los Angeles, California expansion (Location: Canoga Park, Simi Valley, Thousand Oaks, Calabasas, Sherman Oaks, West Lake Village, and Santa Monica Counties) who will handle assignments, investigate, document, evaluate, adjust/negotiate, report, and settle property losses requiring inspection. Must have the ability to work well with customers and to work independently and efficiently meeting the required deadlines by being organized and detail oriented. Qualifications - 5+ years of previous experience in residential and/or commercial property claims handling. - Strong technical knowledge of structural damage repair and valuation techniques or equivalent. - Knowledge of property claim law and understanding of claims adjudication process. - Skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information. - Research and investigative abilities; negotiating, conflict resolution, and persuasion abilities. - Demonstrated proficiency in Microsoft Office programs and other software. - Experience with Xactimate estimating system. - College degree in a related field or demonstration of equivalent knowledge and critical thinking skills. - Familiar with California statutes and regulations. - Active California adjuster’s license or ability to promptly obtain such, in the state of California. - Ability to handle a high-volume workload. - Excellent verbal and written communication skills. - Valid driver’s license and good driving record. - Haag Certification is a plus. - Must reside in the Northern/Western Los Angeles, California area. Requirements - Uses strong interpersonal, organizational and negotiation skills to provide excellent customer service. - Uses knowledge of property and construction to conduct property inspections and photograph claim sites as necessary. - Works cooperatively with experts as needed to conduct investigations, confirm findings, and support evaluations. - Applies understanding of insurance policies and policy interpretation to establish appropriate loss estimates. - Recommends the reasonable and proper coverage direction and the amount the insurance company should pay on a claim. - Ensures the accuracy of information collected and reported and guards against fraudulent claims. - Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations. - Maintains accurate, thorough field notes, journal entries, and time and expense records as required. - Physical ability and willingness to climb on roofs, into attics, and other small places and to lift and climb ladders. - Investigates insurance claims in a variety of settings. Benefits - Full-time position with full benefits package including: - Competitive compensation. - 401(k) retirement plan with employer match. - Medical insurance including dental, drug, and vision coverage. - Flexible spending plan. - Paid vacation, sick leave, and holidays. Company Description John Mullen & Company has been doing business in Hawaii since 1959. Our family company has evolved into the preeminent Independent and Third Party Administration Company in the State of Hawaii. John Mullen & Company represents insurance companies, unbundled insurance clients, self-insureds, and captive companies across the entire spectrum of insurance claims. John Mullen & Company is a fully owned subsidiary of DB Insurance. We currently have adjusters on all the major Hawaiian Islands as well as adjusters in California, Montana, and Virginia.

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Davies logo

Field Adjuster - Property

Davies

At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Full TimeRemoteTeam 201-500

Role Description We are on the lookout for an experienced Field Adjuster - Property (Virginia/Maryland) to join our growing team. You will be responsible for handling residential and commercial property losses, including: - Inspections - Scope review - Damage assessment - Estimate support - Related file documentation This role is ideal for a field professional who can: - Investigate losses - Inspect sites - Document findings - Evaluate damages and exposures - Communicate effectively with insureds, claimants, carriers, clients, vendors, and internal stakeholders The successful candidate will bring strong technical judgment, professional communication, and the ability to manage field assignments efficiently and accurately. Key Responsibilities - Conduct on-site inspections and field investigations for assigned claims - Inspect property, structures, vehicles, equipment, or accident scenes as required by assignment - Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams - Evaluate loss facts and support investigation of coverage, liability, damages, and exposure - Obtain statements from insureds, claimants, witnesses, or other involved parties when needed - Prepare timely, accurate, and well-documented reports for clients and internal stakeholders - Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed - Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations - Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately - Manage field assignments within service expectations, turnaround times, and quality standards - Travel throughout the assigned VA/MD territory as required Qualifications - 3+ years of field adjusting or related claims experience - Active adjuster license(s) and the ability to obtain additional licenses based on territory - Valid driver’s license and reliable transportation - Ability to travel locally and regionally within the assigned territory - Strong documentation, organizational, and time-management skills - Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems - Proficiency in Xactimate - Experience handling field property claims - Experience working with Xactimate and Xactware products - Experience with third party resources used in property estimating such as Eagleview, Hover, etc. - Ability to work independently while managing deadlines, territory activity, and service expectations - Strong investigative mindset with high attention to detail - Strong written and verbal communication skills - Professional presence when interacting with insureds, claimants, attorneys, vendors, and carrier representatives - Ability to manage multiple assignments and shifting priorities in a fast-paced field environment Benefits - Medical, dental, and vision plans to support your health and that of your family - A 401(k) plan with employer matching - Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees - Paid holidays - Life insurance and short-term and long-term disability coverage Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

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Wir, die InterEurope AG, sind ein auf internationale Schadensfälle spezialisiertes Schadenregulierungsunternehmen mit Hauptsitz in Düsseldorf und Niederlassungen in 11 europäischen Ländern. Als Teil der VHV Gruppe verbinden wir die Agilität und Entscheidungswege eines mittelständisch geprägten Unternehmens mit der Stabilität und Professionalität eines renommierten Versicherungskonzerns. In unserem Kerngeschäft, der Regulierung internationaler Kfz-Schadensfälle im Rahmen des Grüne-Karte-Systems und der 4. Kfz-Haftpflicht-Richtlinie, haben wir in Europa eine führende Position erlangt. Unser engagiertes und ambitioniertes europäisches Team folgt der Vision „Trusted Leader in Claims and Consultancy“ bei Schadenregulierungsdienstleistungen für Versicherungen in Europa zu sein. Unsere Mitarbeiterinnen und Mitarbeiter schätzen besonders die internationale Zusammenarbeit, den starken Teamzusammenhalt sowie ein Arbeitsumfeld, in dem Eigenverantwortung, gegenseitige Unterstützung und Weiterentwicklung aktiv gelebt werden.

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Gallagher logo

Senior Claims Specialist - Employment Practices Liability

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Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.

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Role Description The Senior Claims Specialist within GB Specialty is responsible for managing moderately complex Employment Practices Liability (EPL) claims. This role manages the full claim life cycle, including coverage analysis, investigation, evaluation, and resolution, while ensuring claims are handled in accordance with client expectations, policy obligations, and regulatory requirements. - Analyzes coverage and settles moderately complex claims in Employment Practices Liability. - Generally, incumbent does not work on workers’ compensation claims. - Able to manage the full-life cycle of all assigned claims files. - Analyzes coverage and determines defense obligations. - Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans. - Creates reservation of rights and coverage denial letters. - Negotiates settlements with clients, client attorneys, and Public Adjusters. - Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary. - Prepares reserve and settlement authority requests for client and carrier approval. - May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage. - Has a solid understanding of claims processing and the insurance brokerage business. - Has a basic understanding of the terminology and case law associated with professional liability claims. - Handles claims consistent with clients’ and corporate policies, procedures and best practices and in accordance with statutory, regulatory, and ethical requirements. - Incumbents at this level should be able to work at full caseload capacity. Qualifications - Bachelor's Degree and 5+ years related claims experience required. - Prior experience working within the applicable specialty claims area or demonstrated ability to handle unique/challenging claims issues. - Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - JD highly preferred. - Licensed Attorney highly preferred. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

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