JOHN MULLEN & CO INC

Role Description Seeking an experienced, senior level Property Claims Adjuster for our Northern and Western Los Angeles, California expansion (Location: Canoga Park, Simi Valley, Thousand Oaks, Calabasas, Sherman Oaks, West Lake Village, and Santa Monica Counties) who will handle assignments, investigate, document, evaluate, adjust/negotiate, report, and settle property losses requiring inspection. Must have the ability to work well with customers and to work independently and efficiently meeting the required deadlines by being organized and detail oriented. Qualifications - 5+ years of previous experience in residential and/or commercial property claims handling. - Strong technical knowledge of structural damage repair and valuation techniques or equivalent. - Knowledge of property claim law and understanding of claims adjudication process. - Skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information. - Research and investigative abilities; negotiating, conflict resolution, and persuasion abilities. - Demonstrated proficiency in Microsoft Office programs and other software. - Experience with Xactimate estimating system. - College degree in a related field or demonstration of equivalent knowledge and critical thinking skills. - Familiar with California statutes and regulations. - Active California adjuster’s license or ability to promptly obtain such, in the state of California. - Ability to handle a high-volume workload. - Excellent verbal and written communication skills. - Valid driver’s license and good driving record. - Haag Certification is a plus. - Must reside in the Northern/Western Los Angeles, California area. Requirements - Uses strong interpersonal, organizational and negotiation skills to provide excellent customer service. - Uses knowledge of property and construction to conduct property inspections and photograph claim sites as necessary. - Works cooperatively with experts as needed to conduct investigations, confirm findings, and support evaluations. - Applies understanding of insurance policies and policy interpretation to establish appropriate loss estimates. - Recommends the reasonable and proper coverage direction and the amount the insurance company should pay on a claim. - Ensures the accuracy of information collected and reported and guards against fraudulent claims. - Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations. - Maintains accurate, thorough field notes, journal entries, and time and expense records as required. - Physical ability and willingness to climb on roofs, into attics, and other small places and to lift and climb ladders. - Investigates insurance claims in a variety of settings. Benefits - Full-time position with full benefits package including: - Competitive compensation. - 401(k) retirement plan with employer match. - Medical insurance including dental, drug, and vision coverage. - Flexible spending plan. - Paid vacation, sick leave, and holidays. Company Description John Mullen & Company has been doing business in Hawaii since 1959. Our family company has evolved into the preeminent Independent and Third Party Administration Company in the State of Hawaii. John Mullen & Company represents insurance companies, unbundled insurance clients, self-insureds, and captive companies across the entire spectrum of insurance claims. John Mullen & Company is a fully owned subsidiary of DB Insurance. We currently have adjusters on all the major Hawaiian Islands as well as adjusters in California, Montana, and Virginia.