Role Description Looking for a flexible remote role where you can work from home, help people, and be part of exciting travel experiences? We're currently looking for organized, dependable individuals to assist with travel coordination and client support. In this role, you'll help manage details behind the scenes, communicate with clients, and help ensure every experience runs smoothly from start to finish. This fully remote role offers flexibility, ongoing support, and the ability to build valuable skills while working independently. No previous travel industry experience is required — full training is provided. What You'll Be Doing: - Communicate with clients to understand travel preferences and needs - Coordinate schedules, itineraries, confirmations, and important details - Provide updates and support throughout the planning process - Keep information organized and ensure everything stays on track - Help create smooth and stress-free travel experiences Qualifications - Enjoy helping people and staying organized - Like working independently and managing details - Have strong communication skills - Are comfortable using email, apps, and online tools - Are reliable, positive, and eager to learn - Experience in customer service, hospitality, planning, administrative support, or coordination is helpful—but not required. Benefits - Work from anywhere - Flexible scheduling options - Training and ongoing support included - Supportive team environment - Build valuable skills while working remotely - Growth opportunities available over time Location Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Australia, LATAM, or Spain What Happens Next? Selected applicants will be invited to a short informational session covering: - Day-to-day responsibilities - Training and support provided - Role details and expectations - Next steps for getting started Apply Today: If you enjoy helping others, staying organized, and being part of meaningful travel experiences, we'd love to connect with you.

• Advocate for the needs of learners and provide support and issue resolution across all phases of the learner experience. • Support employment verification and Public Service Loan Forgiveness (PSLF) certification processes. • Understand how learners move through their academic journey and the barriers or challenges they may face. • Connect internal teams and external partners to solve issues raised by learners and enhance the learner experience.

• Provide effective and efficient handling of phone calls from or to Sanford Health members, providers, and colleagues ensuring a positive experience for all members • Assess the level of complexity of cases and provide resolution or facilitate escalation of phone call inquiries • Provide positive, consistent customer experiences by striving for excellence in understanding and resolving specific requests while showing patience, empathy, compassion and sincerity • Respond to customer questions via inbound and outbound telephone calls and written correspondence • Partner with other Sanford Health departments as needed to coordinate inquiries requiring in-depth research to ensure customer satisfaction regarding member and provider questions • Thoroughly document interaction for accurate tracking and analysis • Promote the usage of self-service to callers as appropriate • Provide end-user support including navigational questions, basic system issue resolution, and escalation as applicable

• Responsible for full-cycle recruitment processing from application to employment offer • Sourcing, screening, scheduling interviews, and managing applicant communications throughout the hiring process • Builds and maintains relationships with applicable schools to develop a pipeline of talent • Develops close working relationships with the VP of Operations, hiring managers, schools and students • Identify candidates for technologist and front office positions at Envision centers.