• Administer, maintain, and support Windows and Linux server infrastructure and enterprise systems. • Manage Active Directory, Group Policy, DNS, DHCP, file services, system access controls, and identity-related services. • Perform system upgrades, patching, configuration changes, lifecycle maintenance, and controlled change activities for servers and core platforms. • Monitor server health, performance, availability, and capacity, respond to alerts, and proactively address issues before service impact occurs. • Administer and support LAN, WAN, wireless, VPN, firewall, switching, and routing infrastructure. • Maintain Azure cloud infrastructure, including Azure virtual machines, networking, storage, identity, and security controls. • Support and maintain Hyper-V virtualized environments and core virtual infrastructure services. • Monitor network, cloud, and virtual infrastructure performance, availability, and security to ensure stable and reliable operations. • Support backup, restore, backup verification, disaster recovery, and business continuity processes for critical systems. • Provide high-level technical escalation support for infrastructure, server, network, virtualization, Linux, and cloud-related incidents. • Work with internal departments and vendors to implement technical solutions, infrastructure improvements, and service enhancements. • Follow change management processes for infrastructure changes, maintenance, upgrades, and planned maintenance activities. • Maintain technical documentation, procedures, configuration records, and diagrams. • Support security hardening, patch compliance, vulnerability remediation, access reviews, compliance activities, and continuous improvement initiatives.

• Support the installation, configuration, and maintenance of LAN infrastructure • Perform basic troubleshooting of network issues • Assist in implementing network changes • Monitor network performance and escalate complex issues • Document configurations, changes, and troubleshooting steps

Role Description We are seeking a skilled Network Engineer to join our team. This full-time position, available remote or in-office, supports internet service providers and broadband clients across the country and is ideal for someone who thrives in a fast-paced consulting environment, enjoys solving complex network challenges, and is passionate about delivering well-designed, reliable network solutions. As a Network Engineer, you will serve as a technical lead and trusted advisor on network design and implementation projects for clients in the service provider space. This role is centered on engineering outcomes such as: - Assessments - Architecture - Deployments - Migrations - Upgrades - Network modernization initiatives across ISP and broadband environments This role is well-suited for a mid-level engineer with strong experience in: - IP routing - Ethernet switching - Broadband access technologies - Service provider networking best practices The successful candidate will be comfortable with: - Leading technical discovery - Building implementation plans and design documentation - Executing deployments and cutovers - Communicating clearly with both technical and non-technical stakeholders - Managing multiple client engagements in a deadline-driven consulting environment Qualifications - Strong knowledge of networking fundamentals including TCP/IP, Ethernet, subnetting, VLANs, DNS, DHCP, routing, switching, and core network security principles. - Demonstrated ability to design, implement, troubleshoot, and document production network environments. - Hands-on experience with routing and switching protocols and technologies such as BGP, OSPF, IS-IS, VxLAN, MPLS, EVPN, QoS, ACLs, VRRP/HSRP, and IPv4/IPv6. - Ability to manage multiple projects and priorities simultaneously in a client-facing MSP, consulting, or professional services environment. - Strong analytical and problem-solving skills with the ability to diagnose complex issues and develop practical, business-aware solutions. - Strong written and verbal communication skills, including the ability to present technical concepts clearly to non-technical stakeholders. - Experience creating network diagrams, implementation plans, configuration standards, and technical documentation suitable for both internal and client use. - Experience working within structured change management, incident management, and project delivery processes. - Ability to work effectively both independently and collaboratively in a team-oriented environment. - Willingness to support after-hours maintenance windows and occasional urgent escalations when required. - Ability to travel occasionally as needed, with no limitations on driving or flying. - Employment is contingent upon successful completion of a background check. - Must be authorized to work in the United States. Requirements - Bachelor's degree in computer information systems, computer science, information technology, engineering, telecommunications, or a related field; equivalent professional experience may also be considered. - 3+ years of experience in network engineering, telecommunications, internet service provider, broadband, MSP, consulting, or related technical roles. - Industry certifications such as CCNA, CCNP, JNCIS, JNCIP, or service provider-focused certifications are preferred. - Hands-on experience with platforms from vendors such as Cisco, Juniper, Arista, Nokia, Ribbon, Ciena, Adtran, Calix, or similar. - Experience with broadband and service provider technologies including GPON, Active Ethernet, OLT platforms, subscriber management concepts, transport networking, and carrier or regional ISP environments. - Experience designing or supporting dual-stack IPv4/IPv6 environments is preferred. - Familiarity with network monitoring, logging, documentation, and ticketing platforms used in engineering and managed services environments. - Experience developing customer-facing design documents, implementation runbooks, migration plans, and post-project handoff documentation. - Exposure to automation, scripting, or infrastructure-as-code tools such as Python, Ansible, or similar is a plus. - Experience supporting network security design considerations such as segmentation, edge filtering, and secure remote access is a plus. Benefits - This position offers a salary range of $85,000 to $100,000 along with a competitive benefits package that includes medical, dental, vision, life and disability insurance, 401(k), and more. - Compensation will be based on factors such as experience, technical skills, certifications, and overall qualifications.

Role Description Sets direction for systems, networks, user services and vendor development efforts. Defines the direction for the organization, standards, and tests systems and hardware to ensure interoperability and validates features and functions. Evaluates complex local and wide area network systems and/or customer network environment, including planning, formulating, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices. Resolves difficult interoperability problems to obtain operation across all platforms. Configures systems to user environments. Supports acquisition and implementation of hardware and software as well as subcontractor services. Regarded as a subject matter expert and may act as a technical project leader or provide work leadership for lower level employees. Excludes those with full supervisory responsibilities. Location This role is designated as a fully remote position within the United States. Main Responsibilities - Work with Product Development, Product Owners, Operations, and other cross-functional resources to define and deliver business-impacting projects. - Capable of working independently, as well as with team members on different teams and indifferent locations. - Provide technical mentoring and guidance to less experienced team members. - Support federated development teams working to deliver new functionality, automating the management of all network devices. - Continually work towards making improvements in the release process and facilitate migration to a Continuous Deployment/Continuous Integration approach. - Provide technical expertise and troubleshooting as needed to support production issues. - Assist and, in some cases, be responsible for the design and architecture of Transport Devices. - Be willing to support deployments outside of work hours if a critical issue occurs. - Actively participate in all relevant agile ceremonies for each project iteration. - Ability to use tools such as vendor Gui’s (Graphical User Interconnect), and EMS (Element Management Systems) in support of transport Equipment. - Ability to use TL1 command line interface. - Ability to provide re-route functions across a diverse network over SONET and DWDM technologies. - As a Sr Lead need to be able to train team members on SONET, DWDM technologies, as well as vendor equipment in support of these technologies. Qualifications - Bachelor's degree or equivalent education and experience. - Typically, 10+ years of related experience. - Experienced in SONET – Synchronous Optical Networking. - Experience with vendors Transport equipment, Fujitsu, Alcatel, Tellabs, for Provisioning, and Troubleshooting isolation. - SONET Signals – DS1 – Ds3, OC3 – OC768. - DWDM – Dense Wave Division Multiplexing – Experience with Vendors Tellabs, Ciena, Infinera for Provisioning, and Troubleshooting isolation. - DWDM Understanding of Aggregate Signal, Dispersion. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $132,232 - $176,310 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY. - $138,844 - $185,124 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI. - $145,456 - $193,940 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA. Benefits Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process.