• Own and deliver end-to-end frontend features — from technical design through implementation, testing, release, and iteration. • Provide technical leadership across multiple teams, setting architectural direction and raising the bar for engineering quality and delivery practices. • Build polished, performant, and accessible user interfaces that surface AI-powered capabilities to customer service agents and administrators. • Work closely with Product Management and Design to turn product requirements into well-scoped, high-quality user experiences. • Collaborate with ML Engineers and backend engineers to integrate AI-powered features seamlessly into the frontend. • Contribute to technical design discussions and architecture decisions within your team, with growing influence across teams. • Improve the performance, reliability, and maintainability of the frontend systems you work on — proactively identifying and addressing technical debt. • Contribute to our design system adoption and component library, ensuring consistency across the product. • Mentor more junior engineers through code review, pairing, and knowledge sharing.

• Develop and evolve frontend applications using React • Build modern, high-performance, and scalable user interfaces • Integrate with REST APIs and AI-powered services • Participate in frontend technical decisions and architecture • Work in cloud-native and microservices environments • Collaborate with multidisciplinary teams including backend, DevOps, and AI • Ensure code quality, performance, and development best practices

• Implementar interfaces de usuario dinámicas utilizando Angular como tecnología núcleo, garantizando una integración fluida con servicios de backend. • Definir y aplicar patrones de diseño avanzados para asegurar que la solución sea escalable, mantenible y alineada a las mejores prácticas de la industria. • Optimizar la calidad del software mediante la ejecución de Developer Testing (pruebas unitarias, de integración y E2E), minimizando la deuda técnica desde la concepción del código. • Garantizar la seguridad de las aplicaciones mediante el cumplimiento de normativas internacionales (PCI-DSS, GDPR) y la gestión eficiente de secretos. • Automatizar procesos de despliegue colaborando en el diseño y mantenimiento de pipelines de CI/CD y estrategias de control de versiones complejas. • Diseñar soluciones basadas en contenedores (Docker/Kubernetes), optimizando imágenes para mejorar la portabilidad y eficiencia de los servicios. • Colaborar activamente con los Chapters y CoEs para asegurar que las soluciones técnicas estén alineadas con la arquitectura empresarial y los objetivos de negocio. • Monitorear el rendimiento de los sistemas bajo principios de SRE, identificando proactivamente alertas y respondiendo a incidentes con un enfoque de mejora continua.

• Solutions Engineering Vision: Actively assist in designing robust technical solutions and contribute globally to the application's evolution. • Development and Architecture: Develop reusable components and high-performance interfaces, applying advanced microfrontends concepts and integrating with BFF (Backend-For-Frontend) patterns. • Product Cycle and Agility: Actively participate in inceptions, refinement sessions, and agile ceremonies, collaborating directly with the team to ensure user stories are delivered within the sprint. • Engineering Culture: Share technical knowledge and promote the application of SOLID principles, Clean Code, and Clean Architecture best practices. • Technical Excellence: Ensure frontend technical quality through automated tests, strict Accessibility practices, and production monitoring.