• Directly manage, coach, and mentor a team of prior authorization Pharmacists • Responsible for driving and maintaining regulatory, compliance, and accreditation standards on the clinical review team • Recruit and hire new team members • Lead training and onboarding for all new team members • Provide day-to-day supervision, support, and escalation path for Pharmacists on your team • Manage team to meet target KPIs associated with our operating model • Ensure efficient allocation of operations center resources and maintain high performance standards • Identify and drive areas for operational process improvements to support scale • Cross-functional collaboration with other departments including troubleshooting eligibility questions, claims adjudication, and benefit designs • Motivates Pharmacist growth and performance through coaching interactions • Drive quality member experiences by ensuring Clinical Review team policy and procedures are adhered to • Responsible for scheduling to drive consistent capacity • Responsible for execution of goals, and objectives of direct reports. • Collaborate with Pharmacists within the Pharmacy and Therapeutics Committee process and participate in development of clinical criteria for medications requiring prior authorization • Work with cross functional teams to further SmithRx’s mission, vision, values and goals • Identify current process gaps and solve them using technology, process and people • When new technology is delivered service as a change champion and improve processes to scale the business and drive efficiencies

• 业务管理 收集及反馈市场信息,识别并预测区域市场风险,保障业务持续推进 • 明确区域业务目标、工作计划及费用预算, 合理使用各项资源,完成日常工作各项要求 • 执行区域各项业务目标工作,按时完成公司各类业务报表 • 客户管理 按照公司要求,定期拜访客户,与客户建立专业的合作伙伴关系 • 分析区域客户现状,确保市场策略及市场活动正确开展,优化资源分配和有效投入 • 产品知识 夯实产品知识,确保产品推广信息与公司要求保持一致 • 有效运用公司专业推广资料, 开展市场工作 • 了解行业产品的相关知识 • 团队协作 跨团队沟通协作,信息共享,提供建设性的意见 • 合规管理 遵守公司标准操作流程和规范 • 遵守公司财务、合规、法务等相关规定,确保行为符合公司的规范和要求 • 其他职责 岗位相关的其他工作

• Determines the suitability of individual patients for home care. • Collects and organizes all patient-specific information needed to determine the suitability of patients for home care. • Assesses patients' suitability for home care in accordance with Option Care policies. • Designs, recommends, monitors and evaluates patient-specific pharmacy care plans for the pharmacotherapy of home care patients. • When appropriate, makes suitable recommendations for modifications in the prescribed medication therapy or monitoring parameters for a home care patient. • Provides medication-use education to Option Care staff, other professionals, home care patients and/or their caregivers. • Ensures continuity of pharmaceutical care to and from the home and other patient-care settings. • Prepares and dispenses medications using appropriate techniques and following Option Care policies and procedures. • Adheres to appropriate safety and quality assurance practices. • Maintains confidentiality of patient and proprietary information.

• Support a designated group of clinics and manage prior authorizations using internal and external pharmacy and clinic systems • Enter prescriptions, adjudicate claims, resolve rejections, and process orders accurately • Use clinic-specific EMR systems to gather information needed for prior authorizations • Handle benefit checks, prior authorization submissions, follow-ups, and appeals • Research and respond to benefit and processing questions from internal sales, patients, and providers • Maintain compliance with contract requirements and company practices • Manage multiple tasks while maintaining strong attention to detail and communication • Participate in customer meetings, training sessions, and other program-related projects