• Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives. • Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement. • Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities. • Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements. • Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams. • Ensures staff understand compliance expectations, reporting cycles, and governance processes. • Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate. • Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready. • Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams. • Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls. • Up to 25% travel may be required.

• You will lead and develop a high-performing team by setting priorities, establishing performance goals, and evaluating individual and team results to meet or exceed expectations. • You will build organizational capability through strong talent management practices, including hiring, coaching, development opportunities, and candid feedback. • You will provide strategic leadership to drive continuous improvement in team performance, operational effectiveness, and overall results. • You will serve as a subject matter expert, guiding team members and stakeholders on complex plan document assignments, regulatory requirements, and compliance considerations. • You will oversee the handling of complex customer and internal inquiries, ensuring alignment with plan provisions, regulatory guidelines, and service standards. • You will lead and govern audit activities for plan documents and amendments, ensuring accuracy, consistency, and compliance with regulatory and internal standards. • You will partner with senior leadership and cross-functional stakeholders to communicate insights, address complex issues (including plan terminations), and drive consistent compliance practices. • You will direct and contribute to complex initiatives and projects, while managing training strategy and evaluating effectiveness to support ongoing team development and operational goals. • You will direct the development and implementation of process improvements that enhance quality, strengthen internal controls, and reduce operational risk and workload.

Role Description The individual will be responsible for maintaining and enhancing relationships with existing key client accounts for Piramal’s Small Molecule API and Drug Product to deliver year on year sales and pipeline growth. This individual will represent Business Development as a point of contact to key accounts to improve customer satisfaction and retention while increasing profitability. Qualifications - Minimum requirement of a BS/MS in any Life Sciences (Preferably Chemistry, Pharmacy) - Preferred experience of 10+ years in the Pharmaceutical industry with knowledge of small molecule API or drug product. - Proven track record working key accounts to maintain and develop relationships and business opportunities Requirements - Understanding of drug substance and/or drug product manufacturing processes - Demonstrated track record to maintain, develop and secure new customers, exhibiting a strong close rate - Effective at working with scientists and other customer stakeholders, up to and including C-Suite leaders, to discuss the value proposition of Piramal's offerings - Understanding of Salesforce.com customer contact management system - Adept at building strong internal network and navigating the organization to optimize influence for ensuring appropriate support levels for territory opportunities - Strong interpersonal and leadership skills - Customer Centric with the ability to build relationships based on trust and long-term commitment Key Roles and Responsibilities - Responsible for generating new business from the assigned key client accounts through a high level of customer contact including frequent direct customer visits, virtual meetings and extensive networking activities - Demonstrate strategic business awareness of the market and customers in order to differentiate our business from the competition - Effectively promote current technical capabilities and emerging/new technologies as they become available to facilitate generation and closing of new business opportunities - Identify sales opportunities and establish relationships throughout client’s organization to generate future sales, avenues for cross selling and repeat business. Develop and implement strategic plans for key accounts in assigned territory - Prepare and deliver client proposals in collaboration with Program Managers and internal stakeholders. Negotiate agreements of sale to close opportunities and secure long-term agreements - Interface with supply planning/production functions and export logistics/shipping team to ensure dispatch as per customer timelines and liaise with regulatory team to meet statutory requirements - Participate in strategy and annual planning meetings. Report out on sales performance and funnel. Develop forecast, budget and track performance - Retain, expand and strengthen client relationships by ensuring high-quality customer service and issue resolution - Manage sales activities on the Salesforce platform

Role Description The Director of Revenue Cycle Management (RCM) oversees all aspects of the revenue cycle process, including claims management, authorization workflows, and document management. The role is responsible for building and leading a high-performing team that prioritizes a customer-centric approach to revenue cycle operations, ensuring both strategic and financial success. The Director models First Fertility’s core values: Patient-First Care, Make a Difference, Embrace Everyone, Lead With Integrity, and a Culture of Curiosity — while fostering strong relationships within the organization and with external stakeholders. What You’ll Do - Leadership & Strategy - Develop and execute strategic initiatives to optimize revenue cycle operations, ensure regulatory compliance, and promote a collaborative team culture. - Lead, mentor, and develop a high-performing revenue cycle team, establishing systems for performance management, accountability, and continuous improvement. - Revenue Cycle Operations & Optimization - Oversee end-to-end revenue cycle functions including billing, coding, claims processing, collections, and payer relations. - Track key performance metrics, implement data-driven process improvements, and manage payer relationships to maximize reimbursement and minimize denials. - Claims & Compliance - Oversee held claims resolution, denial follow-ups, and authorization workflows in coordination with Clinical, Scheduling, and Medical Records teams. - Ensure compliance with Medicare, Medicaid, state-specific regulations, and HIPAA requirements; conduct revenue cycle investigations to resolve operational barriers and manage aged accounts. Qualifications - Bachelor’s degree required. - Minimum 10 years of revenue cycle experience (fertility healthcare billing preferred), with at least 3 years in a director-level role overseeing a large remote, in-house, and offshore team. - Strong knowledge of billing and EMR systems, operating dashboards, medical terminology, payer regulations, and financial analysis within the fertility industry. - Proven people leader with experience developing billing teams and building inclusive, high-performing cultures. Schedule This is a fully remote, full-time position. Core hours are Monday through Friday, 8:00 AM–4:00 PM EST. Benefits - Competitive salary of $130,000–$160,000 annually plus bonus eligibility. - Comprehensive benefits. - Collaborative team environment where your leadership will shape the future of our revenue cycle operations.