• Partner directly with Loan Officers across every stage of the loan lifecycle — application through closing • Manage borrower communication, realtor relationships, and third-party coordination • Gather and verify documentation for complete, accurate loan packages • Track pipeline milestones — approvals, appraisals, closings — and keep every deadline met • Order and follow up on appraisals, verifications, and title work • Clear conditions efficiently and deliver clean, compliant files to Closing on time • Anticipate problems before they become last-minute crises

• lead the day-to-day administration of employee benefits programs across EMEA, APAC, and Canada • manage annual benefits enrollment processes and partner with external vendors, brokers, and internal stakeholders • ensure compliance with country-specific regulations and internal governance standards • serve as a subject matter expert for regional benefits programs • lead participation in compensation surveys • maintain salary structures and pay ranges • support annual compensation planning cycles • develop compensation tools and dashboards • conduct pay equity analyses • manage relationships with benefits vendors • partner with cross-functional stakeholders on Total Rewards initiatives • maintain data integrity within Workday and support analytics

• Develop and execute a scalable affiliate/partner strategy aligned with company revenue targets • Identify and recruit high-potential affiliates (agencies, consultants, influencers, technology partners, associations) • Onboard affiliates with clear go-to-market strategies and success plans • Drive active engagement and transaction volume from partners • Maintain consistent communication cadence (check-ins, performance reviews, enablement sessions) • Track affiliate KPIs: pipeline created, deals closed, revenue generated, conversion rates • Analyze performance and identify high-performing vs. underperforming affiliates • Support campaign development (landing pages, outreach sequences, content)

• Engage with clients early in the programme lifecycle — before contract signature — to shape scope, align stakeholders, and build the foundation for successful delivery • Take end-to-end ownership of large-scale lending transformation programmes across Commercial Lending, Development Banking, Mortgage, and Asset Finance • Build trusted relationships with senior and C-level client stakeholders, acting as the primary point of accountability throughout the engagement • Develop client-specific solutions that address their strategic objectives — translating business needs into concrete delivery roadmaps • Ensure programme delivery on time, within budget, and to a quality standard that strengthens SAP Fioneer's reputation and positions the team for the next engagement • Build, develop, and lead high-performing delivery teams, fostering a culture of accountability, collaboration, and continuous learning • Navigate complex EMEA regulatory and market environments, adapting delivery approaches accordingly • Collaborate closely with product, architecture, and sales teams to ensure solutions are technically sound and commercially viable • Identify and proactively manage delivery risks across programmes, escalating where necessary with clear mitigation proposals