Job Closed

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Avantor logo
Avantor

Avantor is a privately-held chemicals company offering integrated solutions to clients in the life sciences and advanced technology industries that help fuel scientific innovation

Bilingual Customer Service Representative

Location

Canada

Posted

10 days ago

Salary

$44K - $71.3K / year

Seniority

Junior

High School1 yr expFrenchEnglishCloud

Job Description

Bilingual Customer Service Representative

Avantor

• Processing customer purchase orders • Resolving order-related issues • Handling internal and external customer inquiries • Cross-referencing products and offering substitutes to increase revenue • Expediting shipments and communication with suppliers, customers, and sales representatives • Proactive interaction with outside sales force on pricing and other customer concerns • Maintaining performance metrics such as schedule adherence, productivity standards and quality standards

Job Requirements

  • High School diploma is required
  • 1-3 years’ applicable experience in customer service type role is preferred
  • Bilingual French/English verbal and written required
  • Intermediate PC skills required; must be able to work in multiple systems concurrently, utilizing multiple monitors
  • SAP, C4C (SAP Cloud), or other CRM tool experience preferred

Benefits

  • Professional development opportunities
  • Flexible working arrangements

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