Check out careers.ommincorp.com to apply for current job opportunities
Platform Support Specialist
Location
United States
Posted
7 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Platform Support Specialist
Omm IT Solutions
Role Description We are seeking a highly motivated and skilled Platform Support Specialist to join our team and provide implementation and technical support for the Wolter Kluwer CCH® Tagetik for SAP HANA® platform. The ideal candidate will play a critical role in ensuring the seamless operation, integration, and optimization of the platform, enabling clients to achieve superior financial performance and reporting capabilities. Key Responsibilities: - Platform Support and Maintenance: - Provide technical support for the CCH® Tagetik for SAP HANA® platform, ensuring optimal performance and uptime. - Troubleshoot and resolve issues related to data integration, metadata synchronization, and reporting. - Monitor system performance and proactively address potential issues. - Integration and Data Management: - Manage and optimize the integration of SAP S/4HANA® and non-SAP HANA data sources using SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI). - Automate data and metadata extraction, mapping, and synchronization from SAP S/4HANA® tables and other systems. - Ensure real-time data access and reporting capabilities. - Client Support and Training: - Collaborate with clients to understand their business needs and provide tailored solutions using the CCH® Tagetik platform. - Train clients on platform functionalities, including financial close, consolidation, planning, and reporting processes. - Act as a liaison between business and technical teams to ensure smooth communication and issue resolution. - System Optimization and Enhancements: - Utilize AI and machine learning tools to enhance close processes, including AI matching, anomaly detection, and driver-based analysis. - Support the expansion of the platform's capabilities (e.g. tax compliance, and integrated disclosure). - Collaboration and Documentation: - Work closely with cross-functional teams, including IT, finance, and operations, to ensure seamless platform integration and functionality. - Document processes, workflows, and solutions to maintain a knowledge base for internal and client use. Qualifications - Education: Bachelor's degree in computer science, Information Technology, Finance, or a related field. - Experience: - 3+ years of experience in supporting SAP HANA or similar platforms. - Familiarity with SAP S/4HANA®, SAP Analytics Cloud. - Experience with financial close, consolidation, planning, and reporting processes. - Technical Skills: - Proficiency in SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI). - Knowledge of metadata management and integration routines. - Understanding of AI and machine learning technologies for financial processes. - Soft Skills: - Strong problem-solving and analytical skills. - Excellent communication and client-facing abilities. - Ability to work collaboratively in a team environment.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Customer Support Specialist
Alfil LogisticsApply now to join Alfil Logistics in Colorado Springs as a remote Customer Care Assistant supporting daily customer operations.
Role Description Alfil Logistics is hiring a remote Customer Support Specialist in Louisville, Kentucky. This is a part-time position with flexible scheduling and structured support duties. Monthly earnings range from $2,000 to $5,000+ based on performance and workload. Previous support experience is preferred. We are hiring only candidates currently located in Kentucky. - Respond to customer service inquiries - Maintain accurate client documentation - Assist with account-related requests - Coordinate follow-ups with support staff - Provide timely communication updates Qualifications - Must currently reside in Kentucky - Previous customer support experience preferred - Strong written and verbal communication - Reliable internet and computer access - Authorized to work in the United States Benefits - Remote part-time flexibility - Performance-based monthly income - Structured onboarding process - Professional remote work environment - Long-term growth opportunity Company Description Apply today to join Alfil Logistics in Louisville as a remote Customer Support Specialist supporting daily customer communication and service operations.
Customer Service Representative
Alfil LogisticsApply now to join Alfil Logistics in Colorado Springs as a remote Customer Care Assistant supporting daily customer operations.
Role Description Alfil Logistics is hiring a remote Customer Service Representative in Denver, Colorado. This is a part-time position with flexible scheduling. Monthly earnings range from $2,000 to $5,000+ based on workload and performance. Customer service experience is preferred. We are hiring only candidates currently located in Colorado. - Answer customer inquiries remotely - Process account and order updates - Maintain accurate client records - Coordinate communication with support teams - Provide professional customer assistance Qualifications - Must currently live in Colorado - Prior customer service experience preferred - Strong verbal and written communication - Reliable internet and computer setup - Authorized to work in the United States Benefits - Remote part-time flexibility - Performance-based monthly income - Structured training process - Professional remote environment - Long-term opportunity available Company Description Apply now to join Alfil Logistics in Denver as a remote Customer Service Representative supporting daily customer operations.
Customer Service Representative
MKBMKB Company is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. We provide reasonable accommodations throughout the hiring process and employment relationship consistent with applicable law.
Role Description As a CSR, you’ll play a key role in delivering an exceptional customer experience from order entry through delivery. You’ll partner closely with Sales, Operations, Logistics, and Accounting to ensure orders are processed accurately, deliveries stay on track, and customers receive timely communication and support. - Manage customer orders from start to finish, ensuring accurate order entry, confirmations, updates, and follow-through - Serve as a trusted point of contact for customers via phone, email, and in person - Coordinate with Sales, Production, Logistics, and Accounting teams to resolve issues and support customer needs - Arrange shipments and deliveries while proactively communicating ETAs, changes, and updates - Monitor open orders and identify potential delays or risks before they become problems - Maintain accurate records and customer information within ERP/CRM systems - Support inventory checks, lead-time updates, billing inquiries, and account setup activities - Build product knowledge and confidently assist customers with questions and solutions - Contribute ideas for process improvements and operational efficiencies - Help support a positive, team-oriented culture focused on service and accountability Qualifications - High school diploma or equivalent required; Associate degree preferred - 1–3 years of office, administrative, customer service, order management, or inside sales experience - Experience with ERP/CRM systems and Microsoft 365 (Excel, Outlook, Word, PowerPoint) - Strong communication and relationship-building skills - Highly organized with strong attention to detail - Ability to prioritize and manage multiple tasks in a fast-paced environment - Problem-solving mindset with a proactive approach - Bilingual English/Spanish is a plus - Mechanical or technical aptitude is helpful but not required Requirements - Ability to sit and work at a computer for extended periods - Frequent communication via phone, email, and in-person interaction - Occasional walking through warehouse or production areas - Ability to occasionally lift up to 25 lbs. Benefits - Stable and growing company with nationwide operations - Collaborative team environment where your voice matters - Opportunity to learn multiple aspects of the business - Fast-paced role with variety and daily interaction - Career growth potential within operations, sales support, logistics, and customer service - Work alongside experienced leaders and cross-functional teams - Competitive compensation and benefits package Company Description MKB Company is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. We provide reasonable accommodations throughout the hiring process and employment relationship consistent with applicable law.
Virtual Instructor Wedding Planner
Aprende InstituteAprende Institute is the leading online education platform for vocational skills in Latin America and the United States' Hispanic market. The company offers a wide array of online training and courses and has enrolled over 300,000 students. Aprende empowers learners to transform their interests into income by starting a new business or a new career. It integrates technology and digital media with traditional instructor-led classroom activities, giving its students a flexible and personalized learning experience, accessible on any device, that monitors students' progress and encourages engaged learning, skill mastery, and course completion. Furthermore, Aprende's tech platform and tailored content solutions assist corporations training and motivating their workforce and clients with unique experiences.
Role Description ¿Te apasiona la industria de los eventos y tienes el don de transmitir tus conocimientos? En Aprende Institute, buscamos tu talento para inspirar, guiar y capacitar a la próxima generación de profesionales. Si tienes experiencia en el terreno, dominas la estrategia logística y quieres impactar positivamente en el futuro de miles de estudiantes en toda la región, ¡esta oportunidad es para ti! - Impartir clases en vivo dinámicas, interactivas y enfocadas en la práctica real del mercado. - Guiar y retroalimentar a los estudiantes en sus proyectos formativos, resolviendo dudas y motivándolos a culminar sus estudios. - Dominar e impartir los ejes temáticos clave de nuestros diplomados: - Organización de Eventos: Enseñarás la gestión integral (pre, durante y post-evento) de eventos sociales y corporativos, administración de presupuestos, contratos, finanzas, protocolo y hospitalidad. - Wedding Planner: Capacitarás en psicología del cliente nupcial, diseño conceptual y estético de bodas, selección de proveedores especializados y la estricta coordinación del "Día B". - Producción de Eventos Especializados: Instruirás en el montaje técnico (audio, iluminación, escenografía), gestión de riesgos en eventos masivos, tecnologías aplicadas (streaming, apps) y activaciones de marca de alto nivel. Qualifications - Experiencia comprobable en la planeación, producción y ejecución de eventos (sociales, corporativos, institucionales o bodas). - Formación o certificación académica en profesional en Gestión de Eventos, Hospitalidad, Administración de Proyectos o áreas afines. - Habilidades blandas excepcionales: Excelente comunicación verbal, empatía y una alta capacidad para motivar en entornos virtuales. - Contar con un espacio adecuado para transmitir, buena conexión a internet, cámara y micrófono de alta calidad. Benefits - Trabajo 100% remoto. - Pago competitivo + Bono mensual por desempeño. - Crecimiento: Integrarte a un entorno educativo tecnológico, innovador y en constante expansión. - Disponibilidad de Horarios (A elegir): - Opción 1: Lunes a jueves 04:00 p.m. a 08:00 p.m., Viernes 08:00 a.m. a 12:00 p.m. y Sábados 07:00 a.m. a 11:00 a.m. (Hora CDMX). - Opción 2: Lunes a viernes 04:00 p.m. a 08:00 p.m. y Sábados 07:00 a.m. a 11:00 a.m. (Hora CDMX). Company Description Aprende Institute is the leading online education platform for vocational skills in Latin America and the United States' Hispanic market. The company offers a wide array of online training and courses and has enrolled over 300,000 students. Aprende empowers learners to transform their interests into income by starting a new business or a new career. It integrates technology and digital media with traditional instructor-led classroom activities, giving its students a flexible and personalized learning experience, accessible on any device, that monitors students' progress and encourages engaged learning, skill mastery, and course completion. Furthermore, Aprende's tech platform and tailored content solutions assist corporations training and motivating their workforce and clients with unique experiences.

