Omm IT Solutions

• Provide timely and consistent IT phone-based user support • Maintain high-quality end-user experience • Meet real-time service objectives (RSOs) • Ensure proper documentation and escalation of incidents and requests • Respond to incidents and service requests within defined RSOs • Document troubleshooting steps and resolutions • Escalate issues appropriately • Maintain knowledge base accuracy • Follow security and identity verification procedures • Provide knowledge transfer

• Design and maintain various databases, including stored procedures, indexing, and data models. • Develop and optimize ETL pipelines and workflows using SSIS, Python, PySpark, and SQL Server. • Execute large-scale data migrations, including cleansing, validation, and transformation across enterprise systems. • Develop and optimize SQL scripts and stored procedures to support data conversion, validation, and ongoing processing needs. • Build data ingestion and transformation workflows across raw, staging, curated, and analytics layers. • Build and maintain various reporting solutions using SSRS and PowerBI. • Design and implement logical and physical data models (ERDs) for various applications. • Develop stored procedures, views, SQL scripts, and other database components supporting transactional and reporting systems. • Provide production support, including troubleshooting performance issues and on-call support when needed. • Collaborate with cross-functional teams and participate in Agile ceremonies, development activities, code reviews, and release cycles. • Provide knowledge transfer.

Role Description This is a remote position. PLEASE NOTE: This is 100% India (Remote Base with Domestic Travel when needed). Must be 100% willing to travel extensively across India for property deployments. Are you a Front Office Manager, Duty Manager, or Night Auditor looking to transition out of 24/7 hotel operations and step into the corporate tech sector? OMM India, a global IT solutions provider, is seeking experienced hotel operations professionals to join our team as Oracle Implementation Consultants. In this role, you will travel to premier hotel properties across India (and eventually Southeast Asia) to lead the live migration, installation, and staff training for Oracle’s OPERA Cloud Property Management System. - Data Cleansing: Review and audit existing guest profiles, reservations, routing codes, and financial data within the on-premise OPERA system to identify and clean up duplicate, outdated, or corrupted records prior to migration. - Data Migration: Execute and oversee the secure extraction, mapping, and seamless transfer of the cleansed data from the legacy on-premise OPERA version into the live OPERA Cloud database. - On-Site Go-Live Support: Travel extensively to client hotel properties across India to manage the live cutover and deployment. - Training: Act as the on-site subject matter expert, training front desk agents, night auditors, and hotel management on the new OPERA Cloud interface and workflows. Qualifications - 5+ years of hands-on experience in hotel operations (Front Desk Manager, Duty Manager, Night Auditor, or similar leadership roles) at premium 4-star or 5-star properties. - Expert-level daily user of Oracle OPERA V5 and a strong understanding of how database records (profiles, rates, packages) map during system updates. - High attention to detail regarding hotel data integrity (you must understand the backend financial and profile structures of OPERA, not just basic check-ins/check-outs). - Exceptional, polished English communication skills to confidently train hotel teams during stressful system migrations. - Must be 100% willing to travel extensively across India for property deployments.

• Design, develop, and publish interactive reports and dashboards in Tableau and Power BI that meet business requirements for accuracy, performance, and usability. • Build and optimize semantic data models, calculated fields, measures (DAX), and Tableau LOD expressions on top of client Snowflake data warehouse. • Author efficient SQL queries and views in Snowflake to support reporting needs, including the use of CTEs, window functions, and performance tuning techniques (clustering, query profile analysis, materialized views). • Partner with data engineers and architects to validate the data model, define metric definitions, and ensure data lineage and quality across reporting layers. • Gather and document requirements from business stakeholders, translating ambiguous needs into clear specifications, mockups, and delivered analytics solutions. • Implement row-level security, workspace governance, and certified dataset patterns in Power BI; manage permissions, projects, and data sources in Tableau desktop. • Establish and follow BI development best practices, including version control, code reviews, naming conventions, documentation, and CI/CD where applicable. • Monitor dashboard performance and usage, proactively optimizing slow queries, redesigning inefficient visuals, and retiring unused content. • Support self-service analytics by curating trusted datasets, providing enablement, and mentoring business users on BI tools.

• Create project artifacts, negotiate scope and schedule changes with stakeholders, manage project dependencies, and ensure the successful execution of complex software solutions. • Provide technical direction on software applications, install and configure websites and databases, and manage remote access to systems. • Provide 2nd level support by researching and resolving complex website, application, and database connectivity issues. • Conduct assessments of current data environments, evaluate storage capacity, and translate legacy system requirements into future-state architectures within Microsoft Azure. • Implement and manage enterprise chatbots, while also overseeing vendor purchase requests, contracts, subscriptions, and professional services. • Lead requirements-gathering sessions, perform application testing, and coordinate activities alongside internal IT resources and external consultants.

• Lead the design, development, and implementation of APIs using the MuleSoft Anypoint Platform • Develop reusable MuleSoft components, connectors, RAML specifications, and comprehensive technical documentation • Architect and maintain integration flows connecting multiple SaaS platforms, managing the end-to-end API lifecycle • Configure API security policies, gateways, SLAs, and continuous monitoring through MuleSoft administrative tools to ensure secure data transmission • Participate in integration testing, error handling design, root-cause defect analysis, and performance optimization • Track integration defects and technical environment risks, categorizing issues by severity (Critical, High, Medium, Low) in a weekly progress log • Participate in mandatory weekly progress meetings with the designated project manager

• Accurately audits hospital Inpatient, Ambulatory Surgery, Observation, and any other outpatient encounter visit for appropriate reimbursement. • Serves as a clinical coding subject matter expert and analyze and evaluate documentation issues with consultation from the medical and clinical staff. • Audits ICD-10 diagnostic codes and CPT-4 procedure codes for outpatient, ambulatory surgery, and observation visits. • Serves in an advisory and educator role for Coding Specialists. • Reports coding quality accuracy rate for each coder and monitors productivity rate for each coder.

• Support the design, development, and implementation of trade lifecycle data solutions. • Build cloud-native data pipelines. • Onboard complex financial data sources. • Support a unified trade architecture that enables trade processing, reconciliation, settlement, and exception management functions.

Role Description We are seeking a highly motivated and skilled Platform Support Specialist to join our team and provide implementation and technical support for the Wolter Kluwer CCH® Tagetik for SAP HANA® platform. The ideal candidate will play a critical role in ensuring the seamless operation, integration, and optimization of the platform, enabling clients to achieve superior financial performance and reporting capabilities. Key Responsibilities: - Platform Support and Maintenance: - Provide technical support for the CCH® Tagetik for SAP HANA® platform, ensuring optimal performance and uptime. - Troubleshoot and resolve issues related to data integration, metadata synchronization, and reporting. - Monitor system performance and proactively address potential issues. - Integration and Data Management: - Manage and optimize the integration of SAP S/4HANA® and non-SAP HANA data sources using SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI). - Automate data and metadata extraction, mapping, and synchronization from SAP S/4HANA® tables and other systems. - Ensure real-time data access and reporting capabilities. - Client Support and Training: - Collaborate with clients to understand their business needs and provide tailored solutions using the CCH® Tagetik platform. - Train clients on platform functionalities, including financial close, consolidation, planning, and reporting processes. - Act as a liaison between business and technical teams to ensure smooth communication and issue resolution. - System Optimization and Enhancements: - Utilize AI and machine learning tools to enhance close processes, including AI matching, anomaly detection, and driver-based analysis. - Support the expansion of the platform's capabilities (e.g. tax compliance, and integrated disclosure). - Collaboration and Documentation: - Work closely with cross-functional teams, including IT, finance, and operations, to ensure seamless platform integration and functionality. - Document processes, workflows, and solutions to maintain a knowledge base for internal and client use. Qualifications - Education: Bachelor's degree in computer science, Information Technology, Finance, or a related field. - Experience: - 3+ years of experience in supporting SAP HANA or similar platforms. - Familiarity with SAP S/4HANA®, SAP Analytics Cloud. - Experience with financial close, consolidation, planning, and reporting processes. - Technical Skills: - Proficiency in SAP HANA Smart Data Access (SDA) and SAP Smart Data Integration (SDI). - Knowledge of metadata management and integration routines. - Understanding of AI and machine learning technologies for financial processes. - Soft Skills: - Strong problem-solving and analytical skills. - Excellent communication and client-facing abilities. - Ability to work collaboratively in a team environment.

• Provide support to the business owners with sourcing requests • Provide support of the Contract Separation deliverables specific to the project • Overall administrative support (ie: Indicator/progress alignment, preparing weekly report out summaries) • Developing and executing to negotiation strategies and right-sizing agreements based on volume and spend amounts • Support multiple ongoing negotiations of varying sizes