• Oversee the daily tactical workflow of prepping APPs and their associated matches. • Optimize the placement of Physicians and APPs within our partner networks. • Own the end-to-end board submission process, including terminations. • Manage the lifecycle of collaborative practice and medical director agreements. • Manage and mentor a dedicated offshore team. • Constantly look for ways to automate manual tasks within the matching pipelines.

• Serve as the principal operational technical authority for electrical infrastructure across the fleet, including utility feeds, substations, transformers, MV/HV switchgear, generators, ATS/STS, UPS, battery systems, PDUs, RPPs, and busway distribution. • Lead technical and operational site audits across active and pre-activation sites; produce operational health assessments with prioritized findings and own the remediation roadmap through closure with site leadership. • Own electrical operational readiness for new sites coming online — assess team capability, validate procedures, and personally sign off on operational handover from commissioning to steady-state operations. • Review operational designs for new builds and capacity upgrades; represent the operational point of view in design forums and ensure operability, maintainability, and reliability concerns are surfaced and addressed before they are built in. • Feed structured operational learnings back into the design and manufacturing organization as we shift toward repeatable, productized data center builds; reinforce patterns that work and drive out patterns that have not held up in operations. • Author and approve high-risk MOPs, EOPs, and AOPs; serve as the final technical approver for high-consequence electrical work across the fleet. • Lead root cause analysis for significant electrical events; drive corrective actions through to closure and ensure learnings propagate across all sites. • Contribute to and uphold the electrical safety program in partnership with EHS, with explicit accountability for NFPA 70E compliance, LOTO, and arc flash discipline across operations and contracted labor. • Partner with QA/QC during construction to provide an operational perspective on workmanship, installation quality, and pre-energization readiness. • Build and deliver technical training to Field Engineers and operational teams; own the technical curriculum for electrical content in the campus rotation and training model. • Mentor Field Engineers and rising operational leaders; act as the senior technical voice in operational reviews, incident reviews, and design reviews.

• Serve as the principal operational technical authority for mechanical infrastructure across the fleet, including chillers, cooling towers, CRACs/CRAHs, CDUs (direct-to-chip and immersion), dry coolers, economizers, pumping systems, water treatment, and associated piping infrastructure. • Lead technical and operational site audits across active and pre-activation sites; produce operational health assessments with prioritized findings and own the remediation roadmap through closure with site leadership. • Own mechanical operational readiness for new sites coming online — assess team capability, validate procedures, and personally sign off on operational handover from commissioning to steady-state operations. • Review operational designs for new builds and capacity upgrades; represent the operational point of view in design forums and ensure operability, maintainability, and reliability concerns are surfaced and addressed before they are built in. • Feed structured operational learnings back into the design and manufacturing organization as we shift toward repeatable, productized data center builds; reinforce patterns that work and drive out patterns that have not held up in operations. • Author and approve high-risk MOPs, EOPs, and AOPs; serve as the final technical approver for high-consequence mechanical work across the fleet. • Lead root cause analysis for significant thermal or mechanical events; drive corrective actions through to closure and ensure learnings propagate across all sites. • Contribute to and uphold the mechanical safety program in partnership with EHS, with explicit accountability for refrigerant handling, confined space, LOTO, and high-pressure systems discipline. • Partner with QA/QC during construction to provide an operational perspective on workmanship, installation quality, and pre-energization readiness. • Build and deliver technical training to Field Engineers and operational teams; own the technical curriculum for mechanical content in the campus rotation and training model. • Mentor Field Engineers and rising operational leaders; act as the senior technical voice in operational reviews, incident reviews, and design reviews.

• Develop and execute strategic plans to drive the growth and profitability of the Business Units. • Establish short-term and long-term goals for the Business Units in alignment with overall company objectives. • Identify and evaluate new business opportunities, partnerships, and markets. • Oversee day-to-day operations, ensuring efficiency and high performance across all functions across multiple Business Units. • Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement across the portfolio. • Implement best practices and process improvements to enhance operational efficiency and effectiveness across all Business Units. • Champion a customer-centric culture within the Business Units, ensuring that customer needs and expectations are at the forefront of decision-making. • Lead efforts to enhance customer service, ensuring that customer needs and expectations are consistently met or exceeded across the portfolio. • Guide the development and enhancement of products across multiple Business Units, working closely with engineering teams to innovate and improve offerings. • Manage the Business Units’ financial performance, including budgeting, forecasting, and P&L responsibilities. • Partner with cross-functional teams such as Sales, Finance, and Platform & Payments to align strategies and drive overall business objectives. • Develop and implement strategies to achieve revenue and profitability targets across the portfolio of Business Units. • Build and lead high-performing teams across multiple Business Units, fostering a culture of excellence and continuous improvement. • Foster a collaborative and inclusive team culture that encourages continuous improvement and professional growth across all Business Units. • Set performance goals and regularly evaluate teams’ progress, providing feedback and guidance to ensure high standards are met across the portfolio. • Drive and foster a positive organizational culture by exemplifying and promoting our core values and behaviors, ensuring alignment with company standards and nurturing an environment of collaboration, continuous improvement, and performance. • Represent the Business Units in executive meetings and contribute to company-wide initiatives and projects. • Ensure compliance with all relevant laws, regulations, and industry standards across all Business Units. • Identify and mitigate risks associated with the Business Units’ operations, products, and services. • Implement and maintain robust internal controls and governance processes across the portfolio.