Role Description The Account Manager is responsible for servicing a customer base of 200-250 accounts in geographic territories covering several provinces, including fuel cycle facilities, nuclear power plants, universities, hospitals, research facilities, emergency responders, and private/commercial/government labs. The Account Manager develops strategies to meet monthly sales quotas and acts as a primary point of contact for customers. - Determine key customer accounts in each territory that provide a significant percentage of sales. - Responsible for keeping abreast of competitive products, pricing, and strategies. - Responsible for selling products, services, and solutions to a customer base. - Responsible for meeting sales quotas and providing yearly territory AOP numbers. - Establish and execute account management strategies and actions for all accounts. - Assisting in developing and implementing sales forecasts, documenting business opportunities, performing sales contract reviews, and reporting sales performance to Management. - Acting as the main point of contact for customers. - Support the preparation of formal proposals. - Providing information to the inside sales and service specialists to respond to customers. - Respond to all product questions or concerns from customers. - Ability to visit all customer accounts regularly. - Ensure ongoing maintenance of relationships and service calls to promote goodwill or to resolve equipment performance problems. - Thorough understanding of the product and discussing product needs with customers. - Perform product demonstrations and present product offerings and pricing proposals. - Continuous training on the Mirion product portfolio. - Read and understand technical and non-technical documents and contracts related to the sale of products. - Participate in trade shows and conferences. - Work with purchasing department/authorities for all accounts to understand and be informed of the process, including various federal, state, and local government agencies. - Ability to negotiate pricing and offerings with customers. - Provide field quotations. - Work with inside sales support and technical support teams (ASG, Product Managers, etc.) to develop and submit formal quotations. - Attend weekly, monthly, and quarterly meetings as assigned. - Maintain PBR. - Identify, track, manage, and follow up on sales opportunities. - Develop pipeline analysis and reports. - Work with ASG for support. - Prepare monthly reports. - Support internal departments as requested within the sales function. - Perform other duties as assigned as needed by the sales director. - Company code of ethics. - Superior customer service. Qualifications - Minimum 3 to 5 years of experience selling in a highly technical environment or related industry. - College/Post-Secondary Degree in Engineering, Chemistry, Physics, or Science-related discipline. - Must be able to apply fundamental sales skills. - Knowledgeable in customer and government procurement and bidding processes. - Ability to manage and coordinate long-term sales situations. - Must be technically literate. - Ability to attend and conduct presentations internally and externally. - Must have the ability to operate and demonstrate technical equipment. - Assessment techniques of examining, questioning, evaluating, and reporting sales. - Must be able to operate independently in own territory. - Exceptional oral and written communication skills to communicate effectively with all organizational levels and external stakeholders. - Strong interpersonal, organizational skills along with strong analytical and problem-solving abilities. - Must have an outgoing personality as most of the job will be direct “one-on-one” customer situations. - Strong computer skills in a Windows environment and Microsoft Office. - A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills. - Exception territory and time management skills. - Able to build and maintain relationships with corporate departments and customers. - Able to work efficiently as a part of a team and independently. Requirements - Completed some courses in sales techniques and fundamentals. - SAP, and Salesforce. - Electronic, industry, and mechanical components background is an asset. Physical Requirements - Manual dexterity is required to use desktop computers and peripherals. Working Conditions - Overtime may be required. - Extensive travelling will be required.