Provide document management support by processing and maintaining project documents, ensuring compliance and accuracy, and interfacing with project personnel for timely responses to inquiries while adhering to established policies and procedures.

• Support development of Waterway Suitability Assessments (WSAs) under 33 CFR Part 127. • Participate in maritime risk assessments, navigation safety evaluations, and SIMOPS evaluations associated with LNG, crude oil, and marine cargo operations. • Conduct research and analysis related to USCG, FERC, PHMSA, TSA, and international maritime regulatory requirements. • Assist in development of Facility Security Plans (FSPs), Facility Security Assessments (FSAs), Emergency Response Plans (ERPs), and related regulatory documentation. • Prepare technical reports, presentations, regulatory summaries, and client deliverables. • Support emergency planning, operational risk evaluations, and consequence analysis activities. • Coordinate with clients, engineering teams, pilots, emergency responders, terminal operators, and regulatory agencies. • Support stakeholder meetings, workshops, and project coordination activities. • Track project schedules, deliverables, action items, and regulatory commitments. • Assist with development of briefing materials, meeting summaries, and executive-level communications. • Support GIS-based and quantitative risk analysis activities. • Conduct research related to vessel traffic, marine operations, weather, tides, currents, and navigational constraints. • Collect, organize, and analyze technical data associated with maritime transportation and infrastructure projects. • Assist with development of hazard registers, risk matrices, and operational analyses. • Support proposal preparation, technical scopes of work, and client presentations. • Assist with development of marketing materials and professional content related to maritime safety, security, and regulatory compliance. • Participate in strategic growth initiatives supporting maritime, energy, and critical infrastructure clients.

Role Description Working from your home in Minnesota, certified Teachers will manage instructional programs. Through use of the telephone, Internet and various curriculum tools they will consult regularly with learning coaches and students to ensure that each child successfully completes his/her instructional program. The Elementary Teacher will be responsible for the successful completion of the following tasks: - Support the instructional program with asynchronous web conferencing sessions and synchronous instruction; - Complete all grading, create progress reports and conduct parent conferences in a timely manner; - Communicate with parents, students and other teachers on a regular basis to develop and update Personal Learning Plans and schedules, score assessments, provide feedback on student work, suggest instructional approaches and strategies, monitor completion of assignments and coach special projects; - Develop a general knowledge of the entire program’s K-12 curriculum and a very detailed knowledge of the grades for which responsible; - Support students and parents with alternate strategies and provide additional assistance with daily assignments and projects; - Communicate regularly with parents, students, and curriculum specialists through use of computer and telephone; - Keep student records and data up-to-date, including cumulative files, online student and family information, attendance accounting, and logging of all student and parent contacts; - Consult with team members and staff learning specialists to develop alternate enrichment activities and modifications to students’ programs to increase student understanding; - Communicate with Parent Community Coordinators to suggest social activities and relevant field trips for students; - Manage regional field trips and make efforts to integrate trips into the curriculum; - Devise and implement virtual methods of creating and maintaining a “school community”; - Participate in the organization and administration of the State Testing, as directed; - Participate in student recruiting sessions and other marketing efforts that require teacher representation; - Review curriculum and devise alternate approaches to given lessons to increase student understanding (working directly with parents and students); - Attend field trips and other community activities implemented for families; - Other duties as assigned. Qualifications - Highly qualified and certified to teach Elementary grades in Minnesota (appropriate to grade level responsibilities) - Strong technology skills (especially with Microsoft OS and MS Office programs) - Excellent communication skills, both oral and written - Highly organized and punctual - Customer focused approach - High degree of flexibility - Demonstrated ability to work well in fast paced environment - Team player track record - Willingness to travel on occasion for marketing and state testing events (may require occasional overnight travel) - Ability to work remotely, if necessary - Ability to work some occasional evening hours, as needed to support some families Requirements - Please note 2-step authentication is required to set-up to login to all systems if given a job offer. - Note: The anticipated starting salary for Minnesota-based individuals expressing interest in this position begins at $44,500 per year. Benefits - Benefits available to eligible employees can be seen at this link . Company Description Minnesota Connections Academy strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

Role Description We are seeking a motivated and customer-focused CRM WFH Specialist to join our dynamic customer service team. This role is pivotal in driving customer engagement, supporting sales initiatives, and ensuring seamless communication across client touchpoints. As a CRM WFH Specialist, you will play a key role in managing customer interactions through tele calling, providing timely support, and contributing to inside sales efforts—all while leveraging advanced CRM tools such as Zoho. Your ability to communicate effectively, analyze data, and generate actionable reports will directly impact customer satisfaction and sales performance. This position offers a flexible work-from-home setup, making it ideal for professionals who thrive in autonomous, results-driven environments. If you are passionate about delivering exceptional service and driving business growth through strategic customer engagement, this is your opportunity to make a meaningful impact. Responsibilities - Conduct outbound and inbound tele calling to engage customers, provide support, and drive sales conversions. - Deliver high-quality customer service by addressing inquiries, resolving issues, and ensuring satisfaction. - Maintain accurate and up-to-date customer records in the CRM system (Zoho). - Generate regular reports on customer interactions, sales leads, and performance metrics using Excel and CRM tools. - Collaborate with sales and support teams to follow up on leads and improve customer retention. - Monitor and analyze customer feedback to identify trends and recommend improvements. - Support inside sales initiatives by qualifying leads and scheduling follow-ups. - Ensure compliance with company policies, data privacy standards, and service-level agreements. Qualifications - 2–3 years of experience in customer support, inside sales, or tele calling roles. - Proven experience in using CRM platforms, with hands-on knowledge of Zoho CRM. - Strong proficiency in Microsoft Excel for data entry, analysis, and reporting. - Excellent verbal and written communication skills in English and local language(s). - Ability to work independently in a remote, home-based environment with self-discipline and time management. - Strong organizational skills and attention to detail. - Basic understanding of sales processes and customer lifecycle management. - Reliable internet connection and a dedicated workspace conducive to remote work. - Willingness to work flexible hours, including evenings and weekends, as required. Benefits - Fixed salary. - 2 types of incentives (Performance + Target/Closure based).