Role Description We are seeking a motivated and customer-focused CRM WFH Specialist to join our dynamic customer service team. This role is pivotal in driving customer engagement, supporting sales initiatives, and ensuring seamless communication across client touchpoints. As a CRM WFH Specialist, you will play a key role in managing customer interactions through tele calling, providing timely support, and contributing to inside sales efforts—all while leveraging advanced CRM tools such as Zoho. Your ability to communicate effectively, analyze data, and generate actionable reports will directly impact customer satisfaction and sales performance. This position offers a flexible work-from-home setup, making it ideal for professionals who thrive in autonomous, results-driven environments. If you are passionate about delivering exceptional service and driving business growth through strategic customer engagement, this is your opportunity to make a meaningful impact. Responsibilities - Conduct outbound and inbound tele calling to engage customers, provide support, and drive sales conversions. - Deliver high-quality customer service by addressing inquiries, resolving issues, and ensuring satisfaction. - Maintain accurate and up-to-date customer records in the CRM system (Zoho). - Generate regular reports on customer interactions, sales leads, and performance metrics using Excel and CRM tools. - Collaborate with sales and support teams to follow up on leads and improve customer retention. - Monitor and analyze customer feedback to identify trends and recommend improvements. - Support inside sales initiatives by qualifying leads and scheduling follow-ups. - Ensure compliance with company policies, data privacy standards, and service-level agreements. Qualifications - 2–3 years of experience in customer support, inside sales, or tele calling roles. - Proven experience in using CRM platforms, with hands-on knowledge of Zoho CRM. - Strong proficiency in Microsoft Excel for data entry, analysis, and reporting. - Excellent verbal and written communication skills in English and local language(s). - Ability to work independently in a remote, home-based environment with self-discipline and time management. - Strong organizational skills and attention to detail. - Basic understanding of sales processes and customer lifecycle management. - Reliable internet connection and a dedicated workspace conducive to remote work. - Willingness to work flexible hours, including evenings and weekends, as required. Benefits - Fixed salary. - 2 types of incentives (Performance + Target/Closure based).

Role Description Este es un puesto de trabajo remoto. Buscamos un Consultor Senior SAP SuccessFactors (SSFF) con experiencia comprobable en procesos de Recursos Humanos en México y cumplimiento de la Ley Federal del Trabajo, para proyecto de ajustes funcionales y de configuración sobre planta instalada que permitan cumplir con los cambios laborales 2026, incluyendo la posible reducción de la jornada laboral a 40 horas semanales. El consultor trabajará con las áreas de Recursos Humanos, Nómina, Jurídico y TI para analizar impactos regulatorios, definir soluciones y ejecutar configuraciones dentro de SAP SuccessFactors. Responsabilidades - Analizar cambios laborales 2026 aplicables a México. - Evaluar impactos en SAP SuccessFactors por la reducción de jornada laboral a 40 horas semanales. - Diseñar e implementar ajustes funcionales y configuraciones para cumplimiento laboral. - Configurar y dar soporte a: - Employee Central - Time Management - Datos maestros de empleados - Position Management - Compensation, cuando aplique - Ajustar reglas, horarios, calendarios, ausencias, permisos y control de asistencia. - Apoyar integraciones entre SuccessFactors y soluciones de nómina. - Ejecutar pruebas funcionales, soporte UAT y validación de escenarios. - Elaborar documentación funcional y transferencia de conocimiento. Qualifications - Más de 5 años de experiencia en SAP SuccessFactors. - Experiencia práctica en Employee Central y Time Management. - Conocimiento sólido de la Ley Federal del Trabajo mexicana. - Experiencia en procesos de Recursos Humanos en México. - Conocimiento de jornadas laborales, control de asistencia, vacaciones, permisos y ausencias. - Experiencia realizando análisis Fit-Gap y levantamiento de requerimientos. - Experiencia en configuración funcional de SAP SuccessFactors. - Español fluido. Requirements - Certificación SAP SuccessFactors Employee Central. - Experiencia con Employee Central Payroll. - Experiencia con SAP HCM Payroll México (Opcional). - Participación en proyectos de reformas laborales o cambios regulatorios. - Conocimiento de auditorías de cumplimiento laboral. - Experiencia en beneficios y compensación.

Role Description The Paraprofessional serves as a knowledgeable professional in the indicated Education Program and/or related service delivery process. This position will assist appropriate educators in servicing students in the specialized program. The Paraprofessional completes paperwork, performs data entry, completes organizational tasks, and provides tutoring support and/or sign language interpretation to students in the specialized program. Responsibilities/Duties - Assist educators in their instructional duties and other general responsibilities such as organizing and providing tutorial support. - Provide additional student support including accommodations and online assessments. - Assist in related data entry for students enrolling in the program or school. - Facilitate program implementation and support maintenance efforts such as student transportation, guest speakers, career fairs, field trips, etc. - Alert the educator to student behavior issues or other program challenges. - Assist in monitoring and proctoring student assignments and tests. - Perform clerical tasks for teachers as needed, including coordination, scheduling of, and participation in meetings when requested. - Assist educators in contacting parents or adult students and assists in retrieving required forms. - Participate in Student Study Team or other meetings relating to student success. - Aid the educator in rendering additional attention or data collection for particular students. - Demonstrate willingness to learn and build expertise in relevant content areas. - Follow directions for activities involved in the development and implementation of student learning plans. - Translate communications between students and teachers. - For Sign Language Interpreters: - Assist students in the use of sign language or other non-verbal forms of communication. - Assist with the instruction of deaf and hard of hearing students, individually or in small groups. - Adhere to attendance policies. - Administrative duties, responsibilities, and activities may be assigned or changed from time to time. Qualifications - Organizational skills. - Verbal and written communication skills. - Ability to work with diverse youth populations. - Ability to collaborate with various people to support student learning and development. Requirements - High school diploma or equivalent, and completion of at least two years of College (48 units), or Associate degree (or higher) from an accredited state college, or pass a local assessment of knowledge and skills in assisting in instruction issued by an approved Local education agency. - Experience working with students. - Experience working with low economic and at-risk populations. - Experience in the education of individuals with exceptional needs, students who are deaf or hard of hearing, or in the related Career Technical Education or Literacy content area. - Proficient in MS Office (Word, Excel, Outlook). Sign Language Interpreter Qualifications - Fluent in sign language, certified by the national Registry of Interpreters for the Deaf (RID) or equivalent, if providing Cued Speech interpretation, be certified by any certifying body recognized by the National Cued Speech Association (NCSA). Language Interpreter Qualifications - Fluent in the specified language requirement or specific education program, reading, writing, and speaking, and ability to translate communications between students and teachers. Benefits - $20.00/hour - $30.00/hour (Depending on Education). Physical Requirements - Mental Demands: high workflow management, high project coordination. - Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. - Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly. - Average Hearing: able to hear average or normal conversations and receive ordinary information. - Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery. - Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs). - Frequent multi-tasking, changing of task priorities, repetitious exacting work required. - Working in a noisy, distracting environment with frequent deadline pressures.

Role Description The Associate Corporate Compliance Director reports to the Senior Corporate Compliance Director and serves as a key compliance business partner to Commercial and Medical Affairs, including Sales, Marketing, Commercial Training and Development, Patient Advocacy, and Medical Affairs. This role partners closely with senior leadership to drive the development and execution of the Commercial and Medical Affairs compliance strategy, ensuring alignment with evolving regulatory expectations and business objectives. The Associate Director is responsible for overseeing day-to-day compliance activities while shaping proactive, risk-based approaches to support the business. The role provides strategic and operational leadership across core compliance activities, including guidance and advisory support, role-based training, monitoring, and issue resolution. The Associate Director is expected to influence business decision-making, identify emerging risks, and implement solutions that enable compliant growth. Qualifications - Bachelor’s Degree in business, finance, life sciences, healthcare, information systems or related field with 12+ years of relevant experience in the life sciences industry (pharmaceutical, medical device or biotech) or a Master’s Degree with 10+ years of relevant experience in the life sciences industry. - Life sciences background: pharmaceutical, medical device or biotech. - Ability to build strong, professional relationships with internal stakeholders. - Ability to work in a fast-paced environment while demonstrating flexibility, commitment to teamwork, and a willingness to adapt assignments to meet the Company's needs. - Demonstrated knowledge of regulatory/compliance requirements, including the Anti-Kickback Statute, False Claims Act, Foreign Corrupt Practices Act, Sunshine Act and other healthcare laws and regulations. - Acts with a sense of urgency, with high motivation and ability to take initiative, follow through and complete projects in a professional and expeditious manner. - Strong presentation skills, including the creation and delivering presentations to various size audiences at all levels of the organization. - Strong analytical thinking and problem-solving skills. - Strong attention to detail and accuracy. - Strong collaborative, interpersonal and oral communication skills. - Excellent written communication skills, including robust and advanced documentation practices. - Microsoft Office Proficiency with Word, Excel and PowerPoint. - Handles confidential matters with discretion and solid judgement. - Produces high quality work with minimal oversight from manager. - Ability to travel up to 20%. Requirements - Master’s Degree in business, finance, life sciences, healthcare, information systems or related field (preferred). - CHC - Certified Healthcare Compliance or equivalent healthcare compliance certification (preferred). - Experience working with or directly supporting Medical Affairs in the life sciences industry (preferred). Benefits - Medical / dental / vision / prescription coverage. - Employee wellness resources. - Savings plans (401k and ESPP). - Paid time off & paid parental leave benefits. - Disability benefits. - For additional information on Company benefits, please visit here .