• Input data accurately into our systems, ensuring everything is correct and up-to-date. • Review and verify information for consistency and completeness. • Organize and maintain digital and physical files with care. • Collaborate with team members to support various administrative tasks. • Keep confidentiality and security of sensitive information at the forefront.

Role Description The Data Entry Operator is responsible for processing child support payments according to Standard Operating Procedures. Other duties, as assigned. Key Functions/Basic Duties - Process child support payments, both paper and electronic form, in the SDU system in accordance with Standard Operating Procedures. Qualifications - High school diploma or equivalent. - At least one year prior experience in data entry or other related field. - An equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to perform the duties assigned. Requirements - Fluent in English. - Proficient in data entry skills including keyboard, mouse, and 10-key pad. - Experience and knowledge of software such as Microsoft Word, Excel, and other Windows products. - Must be able to pass typing test. - Must reside in one of the following states for consideration: AL, FL, GA, KS, MO, NC, OH, OK, SC, TN, TX, WV. - Successful candidate must be able to work the following schedule: Monday - Friday: 7:00 am ET - 11:00 am ET. - Must have a private area to work and space to set up equipment and high-speed internet connection. - Contingent on passing background check and drug test. Benefits - Work From Home!!! - Paid Training. - Bi-annual Bonuses to those Who Qualify!. - Quick PTO accrual. - Career Growth Opportunities. - Wear Your PJs, Holiday Gifts. - Exciting, Fun and Supportive Virtual Work Environment. - Coworkers Who Feel Like Family; We celebrate you!

Role Description The AI & Data Director will be responsible for leading and executing the US Data and AI strategy, driving data maturity across US Gas and Electric business areas, and ensuring that data and AI are leveraged to deliver measurable business value. This role will define the vision, strategy, and roadmap for data and AI initiatives, fostering a culture of data-driven decision-making while ensuring governance, compliance, and innovation, and alignment with National Grid’s Enterprise Data and AI Strategy. Reporting directly to the New York & US Electric and Gas Chief Information & Digital Officer, this person will be a motivational leader providing strategic direction, mentorship, and feedback, while modelling National Grid’s leadership values to foster a high-performing, delivery-oriented team environment. The role will partner closely with the enterprise data organization, business unit leaders, and technology teams to ensure data and AI capabilities are embedded into operations, enhancing customer experiences and operational efficiency. This is a unique opportunity to lead a data and AI organization that will help solve some of the most challenging and aggressive climate-change goals in the world. Key Accountabilities - Develop and Implement Comprehensive Data and AI Strategy - Build upon and execute the US data and AI strategy that aligns with organizational goals and drives data maturity across all business areas. - Identify key areas of business value, set clear objectives, and establish a roadmap for initiatives. - Partner with product, architecture, and functional leadership to integrate data and AI into product roadmaps and operational processes. - Manage the data and AI budget, with ongoing focus on personnel, vendor, and capital expenditures. - Drive Innovation and AI Adoption - Lead efforts to innovate and adopt AI technologies in partnership with the enterprise team. - Stay updated with the latest AI trends and ensure the organization leverages AI to improve operations, enhance customer experiences, and gain a competitive edge. - Foster a data-driven culture - Increase data literacy across the organization, ensuring employees understand the value of data and AI, and promoting the use of data in decision-making processes. - Partner closely with the enterprise data organization to embed data capabilities into business operations. - Champion cultural change toward rapid deployment and continuous improvement in data and AI capabilities. - Ensure Data Governance and Compliance - Establish and maintain strong data governance practices to ensure data quality, security, and compliance with relevant regulations. - Implement data management frameworks and oversee governance initiatives. - Build and manage a strong Data team - Oversee relationships with consultants, vendors, and contractors, supporting negotiation of statements of work and business terms with suppliers. Qualifications - Strong track record in data strategy, governance, analytics, and AI leadership, with significant experience in senior management roles. - Strong leadership and people management skills, with demonstrated ability to build and lead large, high-performing teams, and foster a data-driven culture. - Excellent communication skills, able to develop, document, and explain data and AI strategies to diverse audiences. - Proven track record of delivering measurable business outcomes through data and AI initiatives. - Bachelor’s degree in Data Science or related discipline required; advanced degree or MBA preferred. Requirements - Deep expertise in data strategy, governance, analytics, AI/ML, and related technologies (e.g., cloud platforms, data warehouses, data lakes, BI tools, MLOps). - Brings a mindset that embraces innovation and questions conventional wisdom. - Expert in emerging trends in data and AI, and able to translate them into actionable strategies. - Proven ability to recruit, lead, mentor, and develop high-performing data and AI teams. - Excels at partnering across multiple functions to facilitate prioritization into actionable plans. - Demonstrated experience in establishing and maintaining data governance, quality, and compliance frameworks. - Focused on building a culture that understands and responds to customer needs through data-driven insights. - Ability to communicate complex data and AI concepts clearly to diverse audiences, from executives to technical teams. - Experience using AI and automation to increase operational efficiency and create competitive advantage. - Skilled in managing budgets, resource plans, and investment initiatives for data and AI functions. Benefits - Competitive salary range: Between $186k - $315k. - Opportunities for professional development and growth. - Inclusive work environment that values diversity. Company Description National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities, and protected veterans to join the National Grid team.

Role Description The Commercial Data, Senior Analyst is responsible for creating and maintaining commercial dashboards, in addition to providing analysis and reporting commercial KPIs. This position reports to the Sr. Manager, Forecasting and Insights and is part of the Commercial Excellence team located in Fargo, North Dakota and will be fully remote. In this role, you will have the opportunity to: - Establish Analytics and Reporting Standard Work: - Maintain detailed documentation of report specifications, development scripts, and standard procedures for completing reports. - Develop best practices for data hygiene and governance. - Collaborate with the IT team to establish necessary infrastructure and processes required to deliver Commercial reporting. - Develop Reports and Dashboards: - Create user-friendly and scalable reports and dashboards in Power BI, HubSpot, Excel, PowerPoint. - Consider usage scenarios, administration, standardization, integration, governance, adoption, and future growth. - Collaborate with business teams to gather reporting requirements and specifications to create clear, repeatable metrics that meet business analysis needs. - Provide insights and Commercial trends: - Monitor, analyze and ultimately action field intelligence with internal stakeholders, including development and tracking of KPI’s. - Share insights and support Commercial initiatives by providing analysis and summarized data to communicate trends and gaps to the business. - Verify Data Accuracy and Integrity: - Conduct data validation checks, resolve data quality issues, monitor data hygiene within CRM and reporting tools. - Ensure compliance with data privacy regulations and security protocols to protect sensitive information. Qualifications - Bachelors degree required; Analytics or similar discipline is preferred. - 5+ years of professional experience in data analysis with experience supporting commercial sales organizations; Life Sciences or Diagnostics industry strongly preferred. Requirements - DATA REPORTING & ANALYSIS: Broad and deep understanding of data analysis concepts to facilitate the research and analysis of commercial and operational key performance indicators (KPIs). - REPORTING TOOLS: Advanced expertise in Microsoft Excel and analytics, including building advanced excel models (i.e. advanced pivot tables, complex lookups, conditional formulas, power pivot and power query), relationship models, DAX and advanced proficiency in visualization tools such as Power BI, Tableau, etc. - DATA MANIPULATION: Experience and proficiency managing and cleaning large databases and integrating sets of raw data, with extreme attention to detail and the intellectual curiosity to investigate potential data integrity issues. Intermediate to Advanced knowledge and experience using SQL, Power BI dataflows, Python and VBA. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. - Flexible, remote working arrangements for eligible roles. - Annual salary range of $100,000 - $115,000, eligible for bonus/incentive pay.