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Gainwell Technologies logo
Gainwell Technologies

Gainwell Technologies is an award-winning digital health technology company that supports the administration of healthcare and human services programs. In past

Service Delivery Manager

Location

Texas

Posted

21 days ago

Salary

$86.7K - $123.9K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Service Delivery Manager

Gainwell Technologies

• Manage and oversee account service delivery team operations • Ensure Gainwell products and services are delivered according to project schedule • Develop demand forecasts and assist functional areas in delivering end-to-end services • Navigate complex relationships between delivery and client groups for better client relationships • Support proposal teams to integrate new, enhanced and existing service offerings

Job Requirements

  • Substantial leadership or supervisory experience in support services, project leadership or program management in a technology industry
  • Working understanding of healthcare technology industry and products
  • Strong executive presence and excellent written and oral communication skills
  • Skilled in managing projects, financial budgets, and forecasting
  • Ability to lead and motivate diverse teams

Benefits

  • Generous, flexible vacation policy
  • Educational assistance
  • Comprehensive health benefits
  • 401(k) employer match
  • Leadership and technical development academies

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