Title: Principal Product Designer Location: New York, New York, United States Job Description: Want to help everyday Americans invest and build wealth? Financial inequality is increasing, and too many people are getting left behind. At Stash, we’re passionate about democratizing wealth creation through education, advice, and products that help customers achieve greater financial freedom. We also believe in working smarter—leveraging AI and emerging technologies to move faster, operate more efficiently, and focus our time on solving meaningful problems for our customers. Product Design partners with Product, Engineering, Marketing, and Data Science to ship the Stash experience end to end. The team’s job is simple to say and hard to do: make money feel understandable, trustworthy, and actionable for everyday people. Our product’s job is to be a financial advisor in your pocket. This is a Principal Product Designer role reporting to the VP of Product. You’ll operate as a highly influential individual contributor while helping elevate the broader design organization through mentorship, design leadership, and strong product thinking. You’ll help set direction for the customer experience, simplify complex problems, and drive quality through reviews, systems thinking, and close partnership with Product and Engineering. You’ll also help the team work in a modern way, including practical use of AI where it speeds up exploration and delivery, with standards that keep the product coherent and responsible. What you'll do: - Keep design human-centered across the journey: research, flows, copy moments, edge cases. Define what “good” looks like for the customer. - Run the full design arc: pull signal from research, sketch and prototype (using whatever tools make sense, including AI-assisted ones), run tight reviews, hand off specs engineers can build from, and stay involved through launch. - Show up in roadmap and strategy conversations with Product. Contribute a vision and strong point of view on how we get there. - Partner with Engineering, Product, and Marketing so the product feels like one brand. - Help shape how the design team operates: improve critique culture, evolve the design system, encourage reusable patterns, and ensure AI-assisted work still meets a high quality bar. - Mentor and support other designers through feedback, collaboration, systems thinking, and leading by example through your craft. - Say no when something isn’t ready. That includes experiences that need clearer disclosure, better fallbacks, or a simpler path before customers see them. - Strong data-informed product thinking: ability to leverage quantitative data, behavioral insights, experimentation results, and customer signals to inform design decisions, identify opportunities, and continuously improve the user experience. - Help drive faster and more efficient workflows through thoughtful adoption of AI-assisted tooling, rapid prototyping, and modern design practices. - Influence product direction through strong storytelling, strategic thinking, and a clear point of view on customer experience. What we're looking for: - 8+ years of experience in a fast-paced D2C product design environment. - Strong principal-level IC craft: you’re deeply hands-on, credible in the details, and capable of leading through influence rather than direct management. - Player-coach mindset: while this is not a formal people management role, you naturally mentor and elevate other designers through collaboration, feedback, and example-setting. - Senior product design leadership: strong end-to-end product sense, systems thinking, and a track record shipping great work with Product and Engineering in a fast environment. - Intellectually curious and self-driven: you push into ambiguity, learn the domain, and move work forward without needing someone to script your week. - Strong collaborator: Engineering, Product, and Marketing teams are excited to work with you. You build trust across functions and communicate design decisions with clarity and conviction. - Extreme ownership mindset: you’re a self-starter who raises the bar through your design craft and doesn’t wait to be told what to do. - Proven ability to make strategic decisions and hold a strong POV on what the product should look and feel like—and the communication skills to get others behind it. - Experience using Figma and Jira as core tools of your workflow. - Experience and genuine excitement about leveraging AI to improve design efficiency and process. At Stash, we use Claude Design and Cursor as part of our design workflow. Helping You Invest in Yourself - Comprehensive total rewards package, comprising compensation (salary and equity) and health care benefits - Complimentary subscription to Stash+ account - Hybrid Work Policy – We operate a hybrid work environment in NYC that prioritizes time together in the office to strengthen teamwork, innovation, and culture, while still allowing for work-from-home flexibility. - Flexible PTO - Work-from-home equipment stipends; home internet subsidy - Paid Parental Leave (offerings for birth giving and non-birth giving parents) Primary & Secondary - Enhanced health and wellness benefits through One Medical, Gympass, and Maven Health Salary Range: $171,000 - $255,000 The base salary range represents the reasonably anticipated low and high end of the salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, experience and competencies, as well as internal equity and alignment with market data for companies of our size and industry

• Translate customer needs into user journeys and design beautiful and intuitive interfaces. • Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences. • Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows. • Create visual assets and document design guidelines for implementation. • Present and effectively communicate designs and deliverables to peers and executives.

• Responsible for competitive evaluations, high fidelity page designs, low fidelity wireframes and prototypes that help define the vision of solving real user problems as well as day-to-day designs. • Designs layouts, user interfaces, interaction patterns, visual design, and system components. • Communicates and tests the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and prototypes. • Synthesizes and deduces research into strategic and tactical experience recommendations overseeing it from concept to implementation. • Independently or in collaboration with researchers, creates hypothesis, identifies usability research needs, perform tests, and incorporates insights solving the users underlying problem. • Actively builds scalable and re-usable components and collaborates on prioritization and rationalization of components. • Proactively engages and partners on copy with copywriter with the goal of clarity and jobs to be done, understands legal considerations and approval processes. • Takes ownership for the collaboration, coordination, and design of digital products, including site applications & features integration. • Manages stakeholder relationships to effectively design, test, and deliver optimal features and functionality for customer and agent use. • Supports the creation and definition of project requirements, user and business needs. • Proactively identifies areas of opportunity in products. • Takes initiative to assist product managers identify and prioritize usability issues, producing various options and articulates pros and cons of each. • Identifies and leads the execution of customer centric solutions. • Plans and conducts user research with contextual interviews, A/B tests, surveys and analysis.

Role Description Product Operators work directly with Product leadership to drive the highest-leverage initiatives across the organization. While Product Managers own their product areas and roadmaps, Product Operators own the critical work that spans multiple teams, functions, and priorities. This role sits at the intersection of product strategy, operations, execution, and organizational effectiveness. You'll partner closely with the Chief Product Officer and leaders across Product, Engineering, Design, Operations, Clinical, and Growth to identify opportunities, create alignment, and ensure our most important initiatives move forward. We're looking for someone early in their career but operating at an exceptional level. The strongest candidates may come from: - Chief of Staff - Venture Capital - Strategy - Consulting - Startup Operations - Other highly analytical environments What You'll Do - Partner directly with the CPO on the most important cross-functional questions facing the Product organization. - Own initiatives that span multiple product teams and don't naturally belong to a single roadmap. - Identify gaps, dependencies, and opportunities across teams, ensuring nothing important falls through the cracks. - Drive alignment among stakeholders with competing priorities and perspectives. - Translate strategic goals into concrete plans, milestones, and operating rhythms. - Build frameworks, analyses, and recommendations that inform product and company decisions. - Create visibility into key initiatives and proactively surface risks, tradeoffs, and blockers. - Improve how the Product organization operates by strengthening planning, communication, and execution. - Serve as connective tissue across Product, Engineering, Design, Clinical, Operations, and Growth. Qualifications - 2–5 years of experience in a high-performance environment. - Exceptional problem-solving and structured thinking skills. - A bias toward action and a track record of turning ambiguity into momentum. - Strong written and verbal communication skills. - Comfort operating across teams, functions, and levels of seniority. - Ability to influence outcomes without direct authority. - Curiosity about products, healthcare, and company building. - Strong judgment and an instinct for prioritization. You'll Thrive Here If... - You enjoy being dropped into the hardest problem in the room. - You love connecting dots across teams and disciplines. - You care more about impact than ownership boundaries. - You are energized by ambiguity and thrive in fast-moving environments. - You want a front-row seat to how product strategy gets shaped and executed. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.