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Avery Dennison

We are a global materials science and digital identification solutions company.

Key Accounts – Technical Sales Representative

Location

Kenya

Posted

9 days ago

Salary

0

Seniority

Senior

6 yrs expEnglishSalesforce

Job Description

Key Accounts – Technical Sales Representative

Avery Dennison

• Engage daily with existing customer base, distributors, end users and converters. • Promote sales and distribution with network of contacts. • Increase product portfolio and investment by distributors. • Increase market share by delivering high levels of service to the network. • Conduct a needs analysis to ensure that all sales target are met • Conceptualise new and innovative strategies to achieve sales targets • Follow up on new sales leads and build detailed project pipeline with prospective values • Analyse/recognise potential growth opportunities in the market • Engage with distributors and assist with specification of product and application • Actively engage with converters to identify new opportunities • Leverag local distribution network to engage with supply of materials • Actively increase opportunity pipeline for quarterly and annual sales and maintain a close rate equal to peers. • Provide input to S&OP meetings • Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities. • Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services • Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. • Extracts value from customer through the use of company tools and training provided • Provide product and brand training with converter network • Provide technical advice and solutions to customers when required • Record customer interaction on salesforce.com • Take informed decisions regarding terms and conditions of pricing, rebates, COD pricing and discounts • Log customer complaints within 24hrs of complaint being received • Conduct product trials at customers when required, and help technical department • Update customer price lists, and ensure prices are updated within Avery Dennison’s operating systems • Follow complaint till conclusion, and advise customer of results. • Assess materials when there are customer complaints • Ensure that all customer demands are timeously met • Liaise with customers regarding their account status • Follow up on outstanding payments and assist with debtors collections is in line with corporate policies.

Job Requirements

  • Minimum 6 years relevant external in field sales and customer service experience
  • Sound knowledge and understanding of print applications including active problem solving of production issues raised by customers
  • Thorough understanding of local market and customer base.
  • Minimum of 6 years experience in three tiered interaction level distribution, converters and end user
  • Corporate interaction on projects and tenders in an advisory capacity relating to specification of materials
  • The successful candidate should be in possession of a valid driver’s licence and their own reliable vehicle.
  • Relevant qualification would be an advantage

Benefits

  • Work remotely

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