• Oversee customer engagements with installation partners, providing onsite management for complex deployments. • Proactively de-risk projects to deliver smooth, high-quality installations. • Collaborate with customers, partners, and cross-functional teams to ensure every project drives adoption and long-term value. • Monitor customer installation milestone progress with prompt resolution to issues, challenges, and project complexities. • Serve as a point of contact for escalations and troubleshooting during install phases. • Monitor CSAT related to installations and resolve root causes of dissatisfaction. • Assist partners in building project-specific installation guides and deliver onsite training. • Coordinate with installation vendors to ensure work is completed on time and to quality standards. • Provide onsite oversight for large or complex deployments, including site readiness checks and troubleshooting. • Identify risks early and propose mitigation strategies to keep projects on track. • Capture lessons learned to improve processes and drive continuous improvement with partners.

• Impartir clases en vivo dinámicas, interactivas y enfocadas en la práctica real del mercado. • Guiar y retroalimentar a los estudiantes en sus proyectos formativos, resolviendo dudas y motivándolos a culminar sus estudios. • Dominar e impartir los ejes temáticos clave de nuestros diplomados: Organización de Eventos, Wedding Planner, Producción de Eventos Especializados.

• Provide guidance and technical training to clients, vendors, and internal staff on SQL coding, Jaspersoft Reports, Batch/UI Scripting (JavaScript/Java), KeyBridge API development and integration, Ad Hoc reporting, and KeyStone Server/Database Administration. • Develop and maintain an advanced understanding of Corelation’s KeyStone platform and keep up-to-date with system enhancements and changes. • Assess client needs to identify training gaps, enhance current courseware, and develop new technical training courses. • Lead scheduled public and private courses and be available to occasionally travel across the US to deliver custom, on-site training as needed. • Assist with the creation and maintenance of the KeyStone platform curriculum and eLearning materials, ensuring content is accurate and relevant to current software releases. • Manage course registrations, student communication, and updates in a timely manner; perform weekly administrative tasks consistently. • Ensure that training materials reflect the latest software features and provide clear instruction in both classroom and virtual environments. • Assist in scheduling, registration, learning environment setup, and tracking attendance in coordination with the department supervisor. • Perform other job-related duties as assigned.

Role Description We are seeking motivated, detail-oriented individuals to join our team as Hotel Booking Agents. In this fully remote role, you will assist clients with researching, planning, and securing hotel reservations that fit their preferences and budgets. This position is ideal for those who enjoy working with people, love travel, and want flexibility in their workday. Full training and continuous support are provided to help you succeed in this role. Key Responsibilities - Assist clients in researching and booking hotel accommodations - Provide accurate details about hotel options, pricing, and amenities - Respond promptly and professionally to client inquiries via phone, email, or messaging platforms - Maintain accurate records of client interactions and reservation details - Collaborate with team members to ensure excellent service and smooth booking processes - Stay current on hotel offerings, travel trends, and industry updates - Participate in virtual meetings and training sessions Qualifications - Strong communication and customer service skills - Friendly, professional demeanor and positive attitude - Comfortable working independently and managing time effectively - Basic computer proficiency and reliable internet connection - Interest in travel and helping clients plan memorable hotel stays - Previous experience in customer service, hospitality, or sales is a plus but not required Benefits - Flexible, fully remote work environment - Comprehensive training and access to booking tools and resources - Supportive team culture and mentorship - Income-earning possibilities based on performance - Exclusive travel discounts and industry perks - Opportunities for personal and professional growth