Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Installation Specialists are on the front lines of ensuring customers successfully deploy our hardware and technology at scale. In this role, you will oversee customer engagements with installation partners, provide onsite management for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations. You’ll work closely with customers, partners, and cross-functional teams to ensure every project drives adoption and long-term value. This role is ideal for someone with ~4 years of experience in project management, installation oversight, or field services who thrives in fast-paced, customer-facing environments. This is a remote position open to candidates residing in Mexico, you should apply if: - You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. - You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. - You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. - You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. - You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: - Monitor customer installation milestone progress in collaboration with Samsara Implementation Consultant, spearheading prompt resolution to issues, installation challenges, partner and project complexities while ensuring quality standards are always met. - Serve as a point of contact for escalations and troubleshooting during install phases. - Monitor CSAT related to installations and resolve root causes of dissatisfaction. - Assist partners in building project-specific installation guides using Samsara best practices and deliver onsite training to installer technicians on project specific requirements - Coordinate with installation vendors to ensure work is completed on time, on budget, and to Samsara’s quality standards - Provide onsite oversight for large or complex deployments, including site readiness checks, site-level access and communication channels with installers, real-time troubleshooting, and onsite quality checks - Perform first of kind installations on complex customer projects, serving as the hands on technical expert - Identify risks early, propose mitigation strategies, and keep projects on track - Capture lessons learned from each project to improve processes and drive continuous improvement with installation partners - Collaborate with internal teams (Customer Success, Implementation, and Product) to escalate, share feedback, and enhance the installation experience - Ensure compliance with safety standards and Samsara best practices throughout the installation lifecycle - Ensure that the Statement of Work (SOW) is fully aligned to the project’s installation requirements - Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for this role: - High school diploma required, advanced degree preferred. - Must have valid driver's license and be insurable - 4+ years experience managing vehicle and/or hardware technology. - Prior vehicle installation or up-fitter experience preferred (e.g. experience installing emergency lighting, two-way mobile radios, GPS equipment, antennas or other electrical equipment). - Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications, for on-road and off-road vehicles and yellow iron equipment. - Basic understanding of electronics and electrical systems. - Experience in field operations coordination, implementation, and technical deployment. - Strong attention to detail with the ability to manage multiple projects in parallel. - Excellent communication and stakeholder management skills. - Fluent in English (verbal and written). - Comfortable in a dynamic, fast-paced environment with cross-functional collaboration. - Customer travel is expected up to 50-70%, including weekends and overnight stays. An ideal candidate also: - Can develop professional customer-facing documentation and communicate effectively in ambiguous, fast-paced work environments - Has strong bias for standardization & automation, the ability to think big, with insistence on high standards. - Thrives in a fast-paced and change-heavy environment. - Possesses strong problem-solving skills and a continuous improvement mindset. - Has familiarity or hands-on experience with AI tools to drive operational efficiency. Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Title: Systems Coordinator Location: New Brunswick Job Description: Work Remotely Anywhere in the Province of New Brunswick WorkSafeNB is seeking to fill a permanent position of Systems Coordinator. Reporting to the Director, Security, Architecture and Strategy, the Systems Coordinator role provides user account administration services, in addition to access control, backup management, and disaster recovery services. This includes providing regular and after-hours support to ensure corporate data integrity, creating, modifying and securing system access, creating, maintaining and initiating backup & recovery procedures, and performing production change control. Salary and Hours of Work: - Hours of work are those required to perform the assigned tasks but shall not be less than 35 hours per week. - Pay Scale: $68,579.70 to $80,682.00 annually. Responsibilities - Systems Access Control - The Systems Coordinator is responsible for creating and managing the user roles that define the security profile and access to systems and data that each role requires. This role ensures the day-to-day operations of account administration-related functions, including the timely and accurate processing of all additions, removals, and changes. - Backup Management & Disaster Recovery - The Systems Coordinator is responsible for the operations of backup-related functions, including the timely and accurate processing of all backup jobs, data restores, and media storage to ensure critical corporate data is intact and available for recovery in the event of a disaster. - Data Transfers - The Systems Coordinator is responsible for the accurate and successful processing of daily, weekly, and monthly data transfer jobs. Technical Support - Provide support to IT division, in addition to coverage for IT Help Desk Operator and Computer Operator roles as required. - Process Improvement - The Systems Coordinator assists with the optimization of departmental processes and systems by reviewing and analyzing activities within Support Services and recommending improvements to processes and procedures. Qualifications - University degree in computer science, College diploma in Information Technology, or an equivalent combination of education, training, experience and certification. - A minimum of four (4) to five (5) years experience administering and supporting Microsoft Active Directory, Microsoft Exchange, and Windows Server environments. - A minimum of 2 years experience with MS Entra and related Azure security tooling. - Working understanding of cybersecurity frameworks such as NIST CSF, ISO 27001 CIS, etc. - Security certification such as Security+, CySA+ would be considered an asset. Competencies: - Adaptability - Planning and Organizing - Enabling Communication - Client-focused Service - Teamwork and Collaboration - Ensuring Accountability - Attention to Detail - Digital Literacy - Infrastructure - Problem Solving Written and spoken competence in English is required. WorkSafeNB offers a competitive annual salary with excellent benefits, including: - Comprehensive benefits package (health, dental, life insurance and LTD insurance) - New Brunswick Public Service Pension Plan - Competitive vacation and leave entitlements. - Enhanced opportunities for professional learning and development. Your primary workspace will be from your in-home office, with the occasional expectation of in person meetings, for that reason, working from outside the province or country is not permissible. If you are interested in pursuing this opportunity with WorkSafeNB, please apply online at www.worksafenb.ca by June 4, 2026. We thank all those who apply however only those selected for further consideration will be contacted. For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca. About Us The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us.

• Own the Daily Payment Lifecycle: Be the primary point of contact for the end-to-end operational execution of payment processing across all supported channels (e.g., credit/debit cards, ACH, digital wallets, wire transfers). • Operational Monitoring and Incident Response: Proactively monitor payment system performance, identify transaction failures, reconcile discrepancies, and rapidly troubleshoot and resolve operational incidents in partnership with Engineering and Finance teams. • Compliance and Risk Management: Execute daily operational controls, including transaction monitoring and reporting, to ensure compliance with relevant payment network rules (e.g., Visa, Mastercard) and regulatory standards (e.g., AML, KYC). • Process Optimization and Efficiency: Identify operational bottlenecks and inefficiencies within the payment flow and drive projects to automate manual tasks, improve processing speed, and reduce overall operational costs. • Manage Key Payment Relationships: Assist in managing relationships and operational communications with third-party payment providers, processors, acquiring banks, and payment gateways. • Reporting and Analysis: Generate detailed operational reports on key metrics such as authorization rates, chargeback volumes, fraud trends, and settlement timing, providing actionable insights to leadership.

• Responsible for the accurate management and maintenance of provider data • Process provider and facility rosters and support updates to provider records • Communicate with providers via email to confirm request completion and address inquiries • Collaborate with internal teams by triaging, remediating, and escalating requests • Report into the Provider Operations Lead