Bath Experts | Exclusive Jacuzzi Bath Remodel Dealer Compensation: Hourly Base + Commission  Location: Remote Employment Type: Full-Time At Bath & Cabinet Experts, our Call Center Team Leads are responsible for confirming and qualifying in-home sales appointments while maintaining a high level of customer satisfaction. This role ensures Design Consultants are issued fully qualified appointments and plays a direct role in reducing cancellations and no-shows. Job Duties & Responsibilities: - Manage and maintain accurate, up-to-date schedules for Design Consultants - Handle inbound and outbound confirmation calls - Confirm and verify required criteria for in-home sales appointments, including: - Homeownership - Project interest and scope - Decision-maker availability - Reinforce appointment expectations and value with homeowners - Improve customer satisfaction through professional and effective communication - Reduce cancellations, reschedules, and no-shows - Document all appointment updates and notes accurately in the CRM - Communicate schedule changes or concerns to sales leadership Skills & Qualifications: - Minimum of 2 years’ experience in confirmations, call center, or sales-related roles - Excellent verbal communication and phone presence - Strong organizational skills with the ability to prioritize tasks effectively - Detail-oriented with strong follow-through - Comfortable working in a fast-paced environment Benefits: - Full-time W2 employment with competitive pay and several bonus opportunities - Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match - Paid Time Off including paid holidays and your birthday off! - Flexible remote schedule with weekend availability - Ongoing training to grow your skills - Work in a supportive, award-winning company that values people and performance Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner. We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.

Bath Experts | Exclusive Jacuzzi Bath Remodel Dealer Compensation: Hourly Base + Commission  Location: Remote Employment Type: Full-Time At Bath & Cabinet Experts, our Call Center Team Leads are responsible for confirming and qualifying in-home sales appointments while maintaining a high level of customer satisfaction. This role ensures Design Consultants are issued fully qualified appointments and plays a direct role in reducing cancellations and no-shows. Job Duties & Responsibilities: - Manage and maintain accurate, up-to-date schedules for Design Consultants - Handle inbound and outbound confirmation calls - Confirm and verify required criteria for in-home sales appointments, including: - Homeownership - Project interest and scope - Decision-maker availability - Reinforce appointment expectations and value with homeowners - Improve customer satisfaction through professional and effective communication - Reduce cancellations, reschedules, and no-shows - Document all appointment updates and notes accurately in the CRM - Communicate schedule changes or concerns to sales leadership Skills & Qualifications: - Minimum of 2 years’ experience in confirmations, call center, or sales-related roles - Excellent verbal communication and phone presence - Strong organizational skills with the ability to prioritize tasks effectively - Detail-oriented with strong follow-through - Comfortable working in a fast-paced environment Benefits: - Full-time W2 employment with competitive pay and several bonus opportunities - Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match - Paid Time Off including paid holidays and your birthday off! - Flexible remote schedule with weekend availability - Ongoing training to grow your skills - Work in a supportive, award-winning company that values people and performance Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner. We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.

About Spindrift At Spindrift, we’re making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That’s why every Spindrift beverage is made the hard way—with real squeezed fruit, never from concentrate. From sourcing the best-tasting fruit globally to maintaining a carefully honed manufacturing process, we believe in doing things the hard way, the intentional way, the better albeit more challenging way, the right way – because, in the end, it's worth it. Spindrift® sparkling water is available nationwide, while Spindrift Soda and Spindrift Spiked® hard seltzer are available in select markets. We are also a proud member of 1% for the Planet, donating to environmental causes. Spindrift is headquartered in Newton, MA. Job Responsibilities Build the Brand - “Own the number” mentality – deliver on the company’s KPIs for the region - Sell and execute incremental display space throughout assigned territory - Optimize shelf space and merchandise product and displays to drive sales growth - Drive consumer awareness of the brand through point-of-sale material and in store execution of sales promotions - Seek every opportunity to educate consumers in stores on what makes our brand the best in the category - Ensure quality, rotate product and remove damaged packages - Maintain organization and proper rotation of back stock - Accurately and expertly utilize CRM applications to chronicle daily activities and display execution Deep Relationship Builder with Retailers - Build and promote positive rapport with key contacts in stores in order to secure incremental display space - Service assigned account base with consistency and purposeful follow-up (approx. 8-12 stops/day) - Develop and schedule weekly account visits based on specific business needs - Understand customer needs - identify how you, as the primary point of contact, can partner with the customer and enact a plan to drive sales growth for the store and Spindrift - Achieve mutually beneficial agreements through skilled negotiation - Understand the importance of building trust and credibility with accounts Company Culture - Support and contribute to a culture that is consistent with the overall organization and emphasizes the values of the Company - Partner with teammates and co-workers on various strategic initiatives throughout the year - “Carry the bag” mentality – willingness to do whatever it takes any time and as much as necessary to grow the brand including demos, display selling/building and market blitzes outside of home territory

• Answer inbound call and email inquiries regarding training classes, billing, certifications, and processes • Perform account maintenance on learner and instructor accounts • Manage customer inquiries and ensure follow-through to resolution • Achieve production targets for call-handling metrics and quality