• Lead the instruction of a “virtual classroom” within a larger program; this program will consist of between 30 and 300 learners • Conduct lectures during the dates and times indicated above • Prep time: Experienced LI: 30 minutes of prep per lecture; New LI: 1-hr of prep per lecture • Collaborate with Correlation One operations personnel to perform class duties well and stay on schedule

Role Description AO Globe Life is hiring veterans, military spouses, and military-affiliated professionals who are ready to transition into a structured, mission-driven remote career with long-term growth potential. In this role, you’ll connect with individuals and families who requested information about available supplemental benefit programs. You’ll guide conversations, answer questions, provide support, and continue serving others—just in a new capacity. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling with greater autonomy over your day - Warm inbound client interest — no cold outreach or prospecting required - Weekly direct deposit with performance-based bonuses - Long-term income potential through vested renewals - Comprehensive training and licensing support - Leadership development and advancement pathways - A strong team culture built around accountability, discipline, and mentorship What You’ll Be Doing - Connect with individuals who requested information about available benefit programs - Schedule and conduct virtual consultations through Zoom - Walk veterans and families through available supplemental benefit options - Answer questions and guide clients through next steps and enrollment - Support clients through onboarding and ongoing communication - Maintain organized digital records and follow-up communication - Deliver a professional, client-first experience built on trust and service - Participate in training sessions, mentorship calls, and leadership development programs Why Veterans Thrive Here - Structured systems and clear expectations similar to military environments - Leadership and accountability are highly valued - Strong mentorship and team support - Clear advancement pathways into leadership and management roles - Opportunity to continue serving families and communities in meaningful ways - Many top-performing team members come from military backgrounds Qualifications - Veterans, prior service members, military spouses, or military-affiliated professionals preferred - Strong communication and leadership skills - Self-motivated individuals comfortable working independently in a remote environment - Candidates confident using Zoom and digital communication tools - Growth-minded professionals seeking long-term opportunity and development Requirements - Must be authorized to work in the United States - Must be physically located within the United States - Reliable high-speed internet connection - Windows-based laptop or desktop computer with webcam capability Company Description For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first workforce is built around service, leadership development, flexibility, and long-term career opportunity. Apply Today If you’re ready to transition your experience into a flexible remote career where leadership, service, and growth matter, apply today to learn more about joining AO Globe Life.

• Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery • Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit • Partner with our engineering team to document and reproduce bugs • Surface trends and insights from customer feedback to the team at large to inform product choices • Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations

Title: Consumer Support Specialist Location: United States Job Description: Consumer Support Specialists (CSS) are responsible for making high volume outbound calls to existing Coloplast end users. This individual is responsible for executing post purchase confirmation calls and providing customer service to the end users on Coloplast products. This role is critical in understanding the experiences of Coloplast end users. In addition to outbound calls, a CSS team member will be responsible for inbound call activity with clinicians, dealers, various Care users, and end users assisting with support and complaint/conflict resolution. Most importantly, this position requires superior Customer Service skills and the ability to discuss intimate medical issues. Additionally, the ability to learn quickly, multi-task, and have excellent organizational abilities. Major Areas of Accountability - Responsible for high volume of inbound and outbound activities - Effectively educate consumers and resolve conflict/complaints - Communicate and work as a team with the Consumer Sales Reps and the Consumer Advisors to ensure excellent service - Meeting established inbound and outbound objectives and metrics - Accurately and thoroughly document each end user conversation in Coloplast systems per standard department procedures. Responsible for data quality, including self-audit work. - Demonstrate a superior attitude and represent the Coloplast Brand - Utilize available resources to stay current with company products and operations - Support Cross Functional needs - Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. - Other job duties as assigned Basic Qualifications - Associates degree or experience to match, Bachelor’s degree preferred - Excellent interpersonal and verbal skills - Time management and ability to multitask a must - Ability to work a flexible schedule from 8am-7pm M-F Preferred Qualifications - Bachelor’s degree - 1-3 of customer service/call center experience, outbound preferred Required Knowledge, Skills and Abilities: - Computer, CRM, and data entry experience - Excellent communication, investigation and listening skills - Self-motivated and able to remain focused independently - High level of enthusiasm drive and determination At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect: - Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. - Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available. - Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way. - Competitive Compensation: The starting hourly rate for this position is $22.24. Hired candidates may be eligible to receive additional compensation for applicable experience and may also be eligible for bonuses and/or incentives. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward– we explore, learn and look for new ways of doing things. Visit us on Coloplast.com. Watch the film. Follow us on LinkedIn. Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies. Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification. 61253 #LI-CO #LI-REMOTE