• Produce software artifacts that the Squad must deliver • Collaborate with the team to ensure software quality • Participate in meetings for project planning and review

• Implement well-scoped front-end features and UI changes in Angular (TypeScript, SCSS) under the guidance of senior engineers • Implement well-scoped back-end endpoints and changes against MySQL, working in PHP (Symfony + Doctrine ORM) on existing application code and in Go on newer services as the team's Go footprint expands • Investigate and fix bugs across the stack—reproduce the issue, identify the cause with help when needed, and ship the fix • Write unit tests for the code you ship and keep tests passing on the areas you touch • Participate in code reviews as both author and reviewer • Work with designers, product managers, and senior engineers to translate small user-facing requirements into shipped changes • Maintain documentation—READMEs, code comments, and onboarding notes—for the areas you work in • Use AI-assisted development tools to support learning and productivity, ensuring you understand and can defend every line of code you commit • Take on progressively larger and more independent scopes of work as you ramp on the codebase, supported by pairing and code walkthroughs with senior engineers

• This professional will be primarily responsible for designing the “brain” of the intelligent service agent, ensuring the architecture is scalable, secure, and meets business requirements. • Agent Architecture: Design and lead the technical architecture of the conversational agent’s “brain,” leveraging the LangChain ecosystem and orchestration via LangGraph. • Journey Design: Map and structure complex conversational journeys, including conditional-edge routing and user intent classification. • Cloud Security and Scalability: Design deployment architectures focused on GCP (e.g., Vertex AI, Cloud Run, GKE) to ensure high availability, observability (tracing + evals), and automated scaling. • Risk Management (Guardrails): Define input/output guardrails and safe handoff logic for escalation to human agents or appropriate channels. • Leadership and Liaison: Act as the primary technical liaison between the development team and the client, ensuring continuous knowledge transfer to the internal team.

• Design, develop, and maintain modern full-stack applications. • Build scalable backend services, robust APIs, and seamless integrations. • Develop highly responsive, intuitive, and user-friendly frontend experiences. • Work on microservice-based, distributed architectures and integrate third-party platforms, cloud services, and external APIs. • Contribute to automation, CI/CD pipelines, and cloud-native environments. • Optimize applications for maximum scalability, reliability, security, and performance. • Partner closely with Product, Design, DevOps, Data, and Business teams while participating in code reviews, technical discussions, and architectural decisions. • Work on both greenfield products and existing production systems, including AI-enabled, data-driven, or automation-focused platforms where applicable.